Working Feedback

Rhiwbina Dental Surgery

Rhiwbina Dental Surgery, Heol y Forlan, Cardiff, CF14 1AX

Excellent rating from 1031 reviews

5 out of 5 stars

+ 479 reviews from Google 1510 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Excellent treatment

5 out of 5 stars
workingfeedback logo
I have always had excellent treatment. The atmosphere is professional and relaxed, and explainations are given before any procedure.

— Anonymous

Verified review (2171449) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Attentive, gentle

5 out of 5 stars
workingfeedback logo
Aimee is the most attentive, gentle and friendly of hygienists.

— Margaret F

Verified review (2171015) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very good experience. Timely and thorough

— Phillipa Evans

T255243 Review left 1 year ago
This review complies with Google's policies.

Comfortable and polite

5 out of 5 stars
workingfeedback logo
Routine hygienist appointment. Nice welcome, shown to waiting area and then straight through for an up to date assessment and a thorough clean. Exactly as it should be. Comfortable and polite. Thank you

— Anonymous

Verified review (2170600) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Saw Amy today ,hygienist, she's a lovely young lady. Always professional and doesn't ask questions that you have to answer when your mouth is full of implements.

— Angharad Jenkins

T255082 Review left 1 year ago
This review complies with Google's policies.

Rhiwbina Dental Surgery

5 out of 5 stars
workingfeedback logo
Always good to know, I will get the best treatment under the very capable hands of Nick. Always receive relevant information as treatment proceeds. All staff are always nice, polite and caring.

— Anonymous

Verified review (2170051) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A good experience

5 out of 5 stars
workingfeedback logo
I have always had a good experience at Rhiwbina Dental Surgery

— Beryl J

Verified review (2169959) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Had toothache, had an appointment and hour later

— Steve Perry

T254922 Review left 1 year ago
This review complies with Google's policies.

The staff are kind and professional

5 out of 5 stars
workingfeedback logo
Everyone is always welcoming at the Rhiwbina Dental Surgery. The staff are kind and professional at all times. I trust in my dentist and know I am receiving the best treatment.

— Anonymous

Verified review (2169719) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Lovely to see all the fab staff, as a child I was petrified of going to the dentist but being with you for over 30 years I look forward to it 😁

— Michelle Beswick

T253521 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Fantastic experience (this time). On-time and a most pleasant experience (as can be expected at the dentist)! Staff were extremely friendly and helpful. Pain free experience in all ways!!

— Matt Parsons

T253484 Review left 1 year ago
This review complies with Google's policies.

Reply from Rhiwbina Dental Surgery

Good evening Matt,
Thank you for taking some time to speak to me via telephone today. I am very sorry you have had this experience at your recent visit.
I have investigated this incidence and will be liaising with the relevant employees in view to ensure delays are kept to a minimum.
Feedback for improvement is always welcomed as we continue to strive for best practice. Should you wish to discuss anything in future please do not hesitate to contact me on 02920626551. We look forward to seeing you at your next visit.

Best wishes,
Sarah
Practice Manager

Emergency appointment

5 out of 5 stars
workingfeedback logo
Received an emergency appointment this morning which was dealt with promptly and efficiently.

— Anonymous

Verified review (2169556) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Superb attention and treatment received for many years now. Highly recommend this dental practice.

— Derek Markham

T253442 Review left 1 year ago
This review complies with Google's policies.

Rhiwbina Dental Surgery

5 out of 5 stars
workingfeedback logo
Pleasant staff

— Louise P

Verified review (2169521) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Excellent treatment as always!

— Liz Kidd

T253443 Review left 1 year ago
This review complies with Google's policies.

Always greeted warmly

4 out of 5 stars
workingfeedback logo
I have been attending this surgery for more years than I care to remember!
Always greeted warmly
Can’t comment on on the outcome of the treatment still in process

— Anonymous

Verified review (2169486) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Great dental appointment, always looked after and would highly recommend.

— Paul Oleary

T253277 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Excellent service by Rob and all the staff.

— David Campbell-Ace

T253278 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Exceptional service and care.
Very well looked after.

— Eurfyl Jones

T253279 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
The patient care at the Rhiwbina Dental Surgery is superb.Friendly,helpful receptionists,a gentle caring hygienist and the highly skilful dentist Colin McCubbin,who gives much thought to the patient’s treatment plan and clearly explains all that is to be done.A pleasure too, to have treatment in a pleasant well- maintained building situated in very pleasant grounds.

— Gillian Corney

T253280 Review left 1 year ago
This review complies with Google's policies.