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Rhiwbina Dental Surgery

Rhiwbina Dental Surgery, Heol y Forlan, Cardiff, CF14 1AX

Excellent rating from 1031 reviews

5 out of 5 stars

+ 479 reviews from Google 1510 total reviews

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Latest Reviews by Working Feedback

Clear and concise

5 out of 5 stars
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I wish to thank everyone at Rhiwbina. Dental procedures aren't meant to be a pleasant experience but this definitely turned out to be the case. The team are remarkably confident in their approach and that translates into a very professional manner across the board. State of the art equipment only adds a faultless consultation.
Nicks ability to discuss the issues in a clear and concise manner meant I was able to leave my appointment understanding everything & the conversation was such, that I could have been talking with friends.
Although I was referred from my own private clinic to see Nick, I have no doubt I will be returning in 12 months to check on my progress. Many thanks

— Richard R

Verified review (2163149) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional in every way.Excellent

— John Davies

T251012 Review left 1 year ago
This review complies with Google's policies.

Always excellent service

5 out of 5 stars
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This surgery is excellent! The staff are extremely welcoming and friendly which really helps when you’re a nervous patient! Always excellent service!

— Rhian J

Verified review (2162999) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

All the staff are so lovely

5 out of 5 stars
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I’m very happy with this dental practice. The ambience is very calming, plus it’s beautifully decorated, parking is easy too.
All the staff are so lovely and always friendly. They obviously enjoy working there. Dr Richard Crossland is friendly, professional, easy going, always cheerful, explains clearly the work he’s doing and above all, he’s gentle!

— Wendy C

Verified review (2162948) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dr Sean is excellent

5 out of 5 stars
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The treatment given by Dr Sean is excellent. The staff are also very polite..

— Graham E

Verified review (2162501) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As usual, my appointment with my hygienist started on time. As always, she was very welcoming, a good service provided as was good advice. Very happy :)

— Mike Driscoll

T250720 Review left 1 year ago
This review complies with Google's policies.

Excellent and experienced service

5 out of 5 stars
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Excellent practice with up-to-date and state-of-the-art equipment. Experienced dentists and support staff.

— Anonymous

Verified review (2162394) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

My experience

4 out of 5 stars
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My filling that I had today fell out within hours of having it

— Alan G

Verified review (2162083) Review left 1 year ago
This review was collected via email feedback service.

Reply from Rhiwbina Dental Surgery

Thank you for your feedback.
I am very sorry this has happened to you, I can see you have now been seen within 48hours of your original appointment with Dr Jenkins for a replacement. I hope all is well with the new filling.
If you do have any further problems please do not hesitate to contact me on 02920626551 where I will be happy to help you.

Best wishes
Sarah
Practice Manager
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Professional, kind

5 out of 5 stars
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I had a good appointment being treated in a professional but kindly way

— Ann C

Verified review (2162020) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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My visit to the practice for my appointment with David Pitt, for a check up after recent dental treatment was, as always pleasant. David and Louise have looked after me for some years now and I would highly recommend them for the care and attention I receive at every visit.

— Claudia A

Verified review (2161812) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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David and Louise (as well as Sarah the hygienist I see) are always extremely professional, friendly and reassuring. Thus far, after around 8 years, I remain confident that I could choose no better.

— Victoria Lewis

T250366 Review left 1 year ago
This review complies with Google's policies.

Made me feel relaxed

5 out of 5 stars
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Best dental practice I have ever been to. Lorna and Tracey made me feel relaxed, in fact, I quite enjoyed the experience.

— Helen T

Verified review (2161422) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb practice

5 out of 5 stars
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I have been a patient at Rhiwbina dental for around 10 years. I had implants replace 4 top front teeth, as a result of chronic gum disease. Nick and all of his team, from reception upwards, have and continue to provide me with the best care possible. I cannot recommend them highly enough, experts in their field, kind, caring and empathetic. Superb practice.

— Anonymous

Verified review (2161324) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pain free and straightforward

5 out of 5 stars
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I cannot recommend Rhiwbina Dental highly enough. As someone who is nervous of dentists they reassured me every step of the way. The receptionists were friendly and welcoming, Jonathan immediately put me at ease and the procedure was pain free and straightforward. The follow up after care advice I had was useful and reassuring.

— Kathrine L

Verified review (2161312) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Great service

5 out of 5 stars
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Great service as usual. Thank you all.

— Lesley J

Verified review (2161032) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressed

5 out of 5 stars
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I was impressed by my treatment at the Rhiwbina Dental Surgery. I found the staff to be both friendly and helpful. Dr Gareth Thomas and his assistants made sure that I was comfortable and aware of what was to happen throughout my treatment.

— Valerie J

Verified review (2160688) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentist was engaged and thorough

5 out of 5 stars
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Always very professional service and friendly admin team. Dentist was engaged and thorough. Very good experience.

— Anonymous

Verified review (2160507) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

A reassuring experience

5 out of 5 stars
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A very satisfying visit in every respect. I had contact with about 6 members of staff and couldn’t fault any of them. Also seeing Nick is always a reassuring experience. Thank you everyone

— Margaret D

Verified review (2160480) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars

Review from Google

5 out of 5 stars
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i dont normally write reviews {good or bad} but as a client of the rhiwbina dental practice i feel it justified to do so. i have had 2 full teeth implants and the work has taken about 12-15 months to complete but at all stages i was kept informed what would be done and david, louise and rebecca made the whole experience comfortable and ultimately rewarding i wouldnt hesitate to recommend them especially if you are a nervous patient {like me} as the appointments were arranged around me and that doesnt happen very often these days

— terry white

T249507 Review left 1 year ago
This review complies with Google's policies.

Friendly, professional

5 out of 5 stars
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Very professional and friendly staff.
Spotless environment

— Anonymous

Verified review (2160179) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Rhiwbina Dental Surgery? 5 out of 5 stars