I had 2 appointments in one day and both ran late, the dentist was approx. 15 mins late and the hygienist was 20 mins late before I had to leave not being seen due to other commitments, so unfortunately not over impressed with their service.
— JTurner
Verified review (2176425)
Review left 1 year ago
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Poor
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Was this treatment NHS or Private?
Private
Lovely receptionist
Thank you so much, lovely Kelly, for your patience in helping me sort paperwork for dental plan.
— Joan H
Verified review (1990055)
Review left 2 years ago
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Very good
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Was this treatment NHS or Private?
NHS
Ryton Dental
As always, very happy with the end result but was horrified to find out that the same appointment in the new year will be £70 as opposed to £50! I think this is a disgraceful hike in price.
— Nicki B
Verified review (1866326)
Review left 2 years ago
This review was collected via email feedback service.
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Neither good nor poor
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Excellent service
Very friendly and excellent service from all there. I had a brilliant experience with Dominic.
— Anonymous
Verified review (1868183)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very good
Fantastic service
Absolutely fantastic service. So friendly and made me feel extremely comfortable even while having a tooth extracted.
— Connor M
Verified review (1867996)
Review left 2 years ago
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Very good
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Emergency appointment
After losing a crown on Christmas Day I was able to get an emergency appointment. The dentist clearly explained how he would prepare my gum and the crown before re-inserting it. The dentist and dental nurse were very supportive during my treatment.
— Anonymous
Verified review (1866599)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Broken tooth
This was an emergency appointment due to a broken tooth. The dental practice fitted me in, on the day and then proceeded to fix the problem within half an hour. The service was very professional and efficient.
— Joseph H
Verified review (1865859)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Made me feel comfortable
Very friendly reception staff and dentist made me feel comfortable.
— Anonymous
Verified review (1866216)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very good
Appointment
Was unable to have treatment as I had a cold sore. I have had treatment in the past with a cold sore, so I was annoyed at not being treated.
— Anonymous
Verified review (1861714)
Review left 2 years ago
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Very poor
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Review from Google
Made one of the most anxious days of my life comfortable can't thank enough
— Ross Buckland
T140243
Review left 2 years ago
This review complies with Google's policies.
Hygiene Appointment
While the appointment was good and thorough I was shocked that the cost is going up in April by 50% which is a Massive Price Increase!! Which will now have an impact on how often I come its currently every 3month which will be out of the question now.
— Anonymous
Verified review (1856913)
Review left 2 years ago
This review was collected via email feedback service.
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Good
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Appointment
Although very polite Dentist did not have empathy with request. Driven down path of expensive treatment when only request was a few NHS fillings, also provided with tablet to sign before costs discussed.
— Anonymous
Verified review (1853150)
Review left 2 years ago
This review was collected via email feedback service.
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Neither good nor poor
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Friendly and professional
Friendly and professional service.
— Brian L
Verified review (1862808)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very good
Review from Google
Friendly staff, good service and very efficient. Thank you
— Faisal Mohammed
T139561
Review left 2 years ago
This review complies with Google's policies.
Professional service
Professional service by dentist and assistant.
— Michael G
Verified review (1861498)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Never thought I'd say this about a visit to the dentist but what a pleasant experience. Friendly reception staff and a dentist who was very good with an extremely nervous patient. Thank you.
— Jan Bell
T139397
Review left 2 years ago
This review complies with Google's policies.
Brilliant
Brilliant service.
— Anthony W
Verified review (1861366)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very good
Pleasant staff
Pleasant staff.
— Anonymous
Verified review (1861205)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Really useful
I thought the demonstration on how to properly brush your teeth was really useful, much easier when you can see it live.
— Amy W
Verified review (1860150)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Dentist was lovely
Dentist was lovely and friendly.
— Wendy L
Verified review (1860360)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good