Working Feedback

Ryton Dental

29 Dean Terrace, Ryton, NE40 3HQ

Excellent rating from 3359 reviews

5 out of 5 stars

4047 total reviews

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Latest Reviews by Working Feedback

Poor time keeping

3 out of 5 stars
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I had 2 appointments in one day and both ran late, the dentist was approx. 15 mins late and the hygienist was 20 mins late before I had to leave not being seen due to other commitments, so unfortunately not over impressed with their service.

— JTurner

Verified review (2176425) Review left 1 year ago
This review was collected via online systems.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Was this treatment NHS or Private? Private

Lovely receptionist

5 out of 5 stars
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Thank you so much, lovely Kelly, for your patience in helping me sort paperwork for dental plan.

— Joan H

Verified review (1990055) Review left 2 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Was this treatment NHS or Private? NHS

Ryton Dental

3 out of 5 stars
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As always, very happy with the end result but was horrified to find out that the same appointment in the new year will be £70 as opposed to £50! I think this is a disgraceful hike in price.

— Nicki B

Verified review (1866326) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

Excellent service

5 out of 5 stars
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Very friendly and excellent service from all there. I had a brilliant experience with Dominic.

— Anonymous

Verified review (1868183) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic service

5 out of 5 stars
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Absolutely fantastic service. So friendly and made me feel extremely comfortable even while having a tooth extracted.

— Connor M

Verified review (1867996) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Emergency appointment

5 out of 5 stars
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After losing a crown on Christmas Day I was able to get an emergency appointment. The dentist clearly explained how he would prepare my gum and the crown before re-inserting it. The dentist and dental nurse were very supportive during my treatment.

— Anonymous

Verified review (1866599) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Broken tooth

5 out of 5 stars
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This was an emergency appointment due to a broken tooth. The dental practice fitted me in, on the day and then proceeded to fix the problem within half an hour. The service was very professional and efficient.

— Joseph H

Verified review (1865859) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Made me feel comfortable

5 out of 5 stars
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Very friendly reception staff and dentist made me feel comfortable.

— Anonymous

Verified review (1866216) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

3 out of 5 stars
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Was unable to have treatment as I had a cold sore. I have had treatment in the past with a cold sore, so I was annoyed at not being treated.

— Anonymous

Verified review (1861714) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

Review from Google

5 out of 5 stars
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Made one of the most anxious days of my life comfortable can't thank enough

— Ross Buckland

T140243 Review left 2 years ago
This review complies with Google's policies.

Hygiene Appointment

4 out of 5 stars
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While the appointment was good and thorough I was shocked that the cost is going up in April by 50% which is a Massive Price Increase!! Which will now have an impact on how often I come its currently every 3month which will be out of the question now.

— Anonymous

Verified review (1856913) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars

Appointment

3 out of 5 stars
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Although very polite Dentist did not have empathy with request. Driven down path of expensive treatment when only request was a few NHS fillings, also provided with tablet to sign before costs discussed.

— Anonymous

Verified review (1853150) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars

Friendly and professional

5 out of 5 stars
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Friendly and professional service.

— Brian L

Verified review (1862808) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Friendly staff, good service and very efficient. Thank you

— Faisal Mohammed

T139561 Review left 2 years ago
This review complies with Google's policies.

Professional service

5 out of 5 stars
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Professional service by dentist and assistant.

— Michael G

Verified review (1861498) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Never thought I'd say this about a visit to the dentist but what a pleasant experience. Friendly reception staff and a dentist who was very good with an extremely nervous patient. Thank you.

— Jan Bell

T139397 Review left 2 years ago
This review complies with Google's policies.

Brilliant

5 out of 5 stars
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Brilliant service.

— Anthony W

Verified review (1861366) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Pleasant staff

5 out of 5 stars
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Pleasant staff.

— Anonymous

Verified review (1861205) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Really useful

5 out of 5 stars
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I thought the demonstration on how to properly brush your teeth was really useful, much easier when you can see it live.

— Amy W

Verified review (1860150) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

Dentist was lovely

5 out of 5 stars
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Dentist was lovely and friendly.

— Wendy L

Verified review (1860360) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good