Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4771 reviews

5 out of 5 stars

+ 681 reviews from Google 5513 total reviews

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Latest Reviews by Working Feedback

Went the extra mile

5 out of 5 stars
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As always, Lucy went the extra mile.
So professional and thorough.

— Jennifer Y

Verified review (2499932) Review left 1 day ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I love Confidental. And I have always HATED going to the dentist. I highly recommend them to anyone who is thinking about a change.

— Deborah Steer

T464429 Review left 3 days ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Deborah, for your wonderful 5-star review! Hearing that you’ve always hated going to the dentist but now love Confidental is honestly one of the biggest compliments we could receive. 😊

We know that visiting the dentist can feel daunting for many people, so creating a calm, welcoming environment where you feel comfortable and cared for is something that means a great deal to us.

Thank you for putting your trust in us and for recommending Confidental to others considering a change. We’re absolutely delighted to have you as part of Confidental.

— The Confidental Team 😃

Brilliant

5 out of 5 stars
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Anyone who is nervous, anxious, whatever, I recommend you call these people. The receptionist also called me up asking if I was ok, brilliant

— Fenton T

Verified review (2497956) Review left 3 days ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Exceptional service

5 out of 5 stars
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I called at 8am today for an emergency appointment, having experienced pain & sensitivity in an area of my mouth, and multiple painful ulcers on my tongue for the past two weeks, which have worsened in recent days.
I explained that I had just suffered a tragic bereavement with the loss of my mum 3 weeks ago.
My mouth was checked thoroughly and no issues were discovered with my teeth.
The pain & ulcers were, in fact, caused by something called 'Bruxism' which the dentist explained is involuntary tooth grinding during the night, often associated with periods of extreme stress, when your immune system is low. I had also been biting my tongue at night causing the ulcers.
I was given lots of helpful advice on how to improve the symptoms and stop the bruxism happening. I was also given a leaflet explaining what bruxism is, what causes it & how to prevent it happening, with practical & lifestyle advice.
I had never even heard of this word 'Bruxism' before.
I was SO grateful that I booked this appointment & feel really reassured by the expert advice given today. I was not even charged for this appointment.
What exceptional service once again, from the incredible Confidental team!

— Karen T

Verified review (2497029) Review left 4 days ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Always professional and reactive to any issues that may crop up

— Paul Hunter

T463640 Review left 5 days ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Paul, for your 5-star review and for your continued support. We’re really pleased to hear that you consistently find the team professional and responsive whenever an issue arises.

Being there for our patients when they need us is a big part of what we aim to provide, so it’s great to know you feel well looked after.

Thank you again, Paul — we really appreciate your kind words and look forward to seeing you again soon!

— The Confidental Team 😃

Calm, kind and professional

5 out of 5 stars
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An amazing dental practice. Calm, kind and professional. I was able to get an appointment really quickly. Such a great team who put a nervous patient at ease. Thank you

— Jennifer W

Verified review (2496257) Review left 5 days ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

My experience

5 out of 5 stars
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Katrina is the best! Thank you.

— Louise C

Verified review (2495444) Review left 5 days ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

My experience

5 out of 5 stars
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All excellent.

— Sydney C

Verified review (2495349) Review left 5 days ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Been using this practice for many years always really good service friendly staff you know where you stand and the treatments, they do a really good job of it when you need something. Thank you for the dentistry and for the hygienists work and the polite people on reception well done.

— Adrian Everest

T462728 Review left 1 week ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Adrian, for your fantastic 5-star review and for your continued loyalty to Confidental over the years.

It’s wonderful to hear that you consistently find the team friendly, professional and straightforward, and that you feel you know where you stand when it comes to your treatment and costs. That transparency and trust are really important to us.

Your kind words about our dentists, hygienists and reception team will mean a lot to everyone. We’re very proud of the whole team and the care they provide every day.

Thank you again for your support, Adrian, and for taking the time to leave such a lovely review. We look forward to looking after you for many more years to come!

— The Confidental Team 😃

Review from Google

5 out of 5 stars
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Amazing, saw nurse Nicola with loss of hearing due to earwax build up . Quick ,pain free earwax removal . Back to full hearing . Highly recommend Nicola

— Lucy b

T462118 Review left 1 week ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Lucy, for your lovely 5-star review! We’re delighted to hear that Nicola was able to help with the earwax build-up quickly and comfortably, and that you’re now back to full hearing.

Your kind words about Nicola will mean a great deal to her. We’re really pleased she made the experience so straightforward and pain-free for you.

Thank you for recommending us, Lucy, and we hope to see you again if you ever need us! 😊

— The Confidental Team

Review from Google

5 out of 5 stars
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Everyone is so friendly and caring. They make you feel welcome, that your custom is really important to them. They treat you as an individual and listen to you. I have been going for over 20 years and know that I will be given gold standard treatment. I have taken out a monthly plan to help with the cost of hygiene and check up appointments. Thank you Confidental

— Karen Glossop

T461649 Review left 1 week ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Karen, for such a heartfelt 5-star review. Over 20 years of trusting us with your dental care is something we genuinely value, and we’re incredibly grateful to have looked after you for so long.

We’re particularly pleased to hear that you feel listened to, treated as an individual and genuinely cared for. That personal relationship is at the heart of what we strive to provide, and knowing you feel confident that you’ll receive gold-standard care means a great deal to the whole team.

It’s also great to hear that our Confidental Care monthly plan is helping make your regular check-ups and hygiene appointments easier to manage.

Thank you for your loyalty, Karen, and for being part of Confidental for so many years. We look forward to continuing to look after you for many more to come! 😊

— The Confidental Team

Review from Google

5 out of 5 stars
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Another pleasant appointment at Confidental!!! Quick and effective quality work throughout, from reception to support staff, and of course from the dentist itself. Thanks Sandeep and colleagues!!!

— Dieter Krumbach

T461650 Review left 1 week ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Dieter, for another fantastic 5-star review! It’s always a pleasure to see you at Confidental, and we’re delighted that you continue to find your appointments pleasant, efficient and of the high standard we aim for.

It’s particularly lovely to hear your kind words about the whole team, from reception and our support staff through to the clinical care. We’ll be sure to share your thanks with everyone.

Thank you for your continued trust and support, Dieter. We look forward to welcoming you back again soon!

— Sandeep & The Confidental Team 😃

Caring and respectful

5 out of 5 stars
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Staff very friendly and professional. Caring and respectful, Mr. Deepak is very helpful, always caring for his patients and respects each and every patient's individual needs. Thank you

— Anonymous

Verified review (2494216) Review left 1 week ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent, as ever

— Neilio Wheelio

T461178 Review left 1 week ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 stars 🤩

Wonderful

5 out of 5 stars
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Always excellent from start to finish. Staff are friendly and efficient. Sandeep is wonderful.

— Alison F

Verified review (2493275) Review left 1 week ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Friendly, relaxed

5 out of 5 stars
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As usual a very professional treatment. Always friendly and make you feel very relaxed.

— Jean W

Verified review (2492489) Review left 1 week ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Professional, friendly dental practice. Would highly recommend. Deepak and Katherine are superb. Thank you for looking after me and my teeth!

— Sophie Lines

T460489 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Sophie, for your lovely 5-star review! We’re delighted to hear that you found the practice professional and friendly, and that you felt so well looked after.

Your kind words about Deepak and Katherine will mean a great deal to them both. We’re so pleased they helped make your experience a positive one and took such good care of you and your teeth.

Thank you for recommending us, Sophie — we really appreciate your support and look forward to seeing you again soon! 😊

— The Confidental Team

Review from Google

5 out of 5 stars
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Exceptional service from start to finish. The receptionists are always friendly and welcoming, and Sandeep is an amazing dentist. I genuinely wouldn’t go anywhere else.

Confidental Dental Practice are fantastic.

— Andy

T460490 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Andy, for your fantastic 5-star review and for your continued trust in Confidental. We’re delighted to hear that you’ve received exceptional service from start to finish and that our reception team always makes you feel so welcome.

Your kind words about Sandeep are hugely appreciated, and the fact that you genuinely wouldn’t go anywhere else is one of the greatest compliments we could receive!

Thank you for your support, Andy. We look forward to continuing to look after you for many years to come.

— The Confidental Team 😃

Great experience

5 out of 5 stars
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I saw Dr Vishal Mohal today ( Vishal). It is always a great experience being under the care of everyone at Confidental and the staff are all so friendly and efficient. Thank you !

— Anonymous

Verified review (2490928) Review left 2 weeks ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent as usual

— Roger T

Verified review (2486598) Review left 3 weeks ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars