Verified review (1504288)
Review left 6 years ago
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Extremely likely
Could not recommend you enough
I would like to thank you so much for getting me in so quickly when my crown fell out. Could not recommend you enough, thank you again.
— Jackie D
Verified review (1504242)
Review left 6 years ago
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Extremely likely
First visit
I am very happy with my first visit - all very professional.
— Linda A
Verified review (1504237)
Review left 6 years ago
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Extremely likely
The dentist is very calm and reassuring
The dental practice had done everything to be expected to ensure our safety with C19 from arrival, paying and leaving.
The dentist is very calm and reassuring. I have since childhood been quite apprehensive of dental visits but now feel confident.
— Anonymous
Verified review (1504189)
Review left 6 years ago
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Extremely likely
Hygienist
Very professional.
— Timothy C
Verified review (1504188)
Review left 6 years ago
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Extremely likely
Excellent, as always
So reassuring, for someone who is seriously terrified of "the dentist".
Thank you for your understanding.
— Sandra W
Verified review (1504168)
Review left 6 years ago
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Extremely likely
Great safety measures in place
Routine Hygenist appointment overdue - they booked me in and kept me updated with appointment - great safety measures in place to keep customers and staff safe. Despite the extra ppe/masks etc it was still a warm and friendly place to go - felt reassured throughout. Won't hesistate in recommending.
— Daniella S
Verified review (1504167)
Review left 6 years ago
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Extremely likely
First post lockdown appointment.
My first appointment as the world slowly returns to normal. Everything well thought through and gave a feeling of safety and confidence in all the staff.
Well done.
— Garry C
Verified review (1504165)
Review left 6 years ago
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Extremely likely
Recent appointment
Everything well organised and care to the usual high standards.
— Anonymous
Verified review (1503582)
Review left 6 years ago
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Likely
Emergency appointment
I contacted Confidental over the weekend having been in pain for a few days and no help from the NHS (other than recommendation to take paracetamol and ibuprofen). They were very responsive, saw me first thing on Monday and as promised helped to get rid of the pain. Very professional and friendly service.
— Anonymous
Verified review (1503219)
Review left 6 years ago
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Extremely likely
Advice and appointment
During the Covid 19 Lockdown I contacted the team via email twice and received a phone call within the hour with helpful advice. Within the first week of the surgery reopening I was rung and an appointment offered.
As always the service at this practice is superb and caring.
— Anonymous
Verified review (1502954)
Review left 6 years ago
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Extremely likely
I was impressed and very pleased
I found that I was impressed and very pleased with the hygiene and safety for me which was taken seriously and that the receptionists worked so hard to make me feel safe and relaxed, thank you.
— Sylvia T
Verified review (1502952)
Review left 6 years ago
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Extremely likely
An efficient and caring service
Had a problem with a tooth which had been replaced after it loosen. I was given an appointment the same day and was seen on time and the problem was explained accurately and fixed many thanks for an efficient and caring service.
— Carlo N
Verified review (1502918)
Review left 6 years ago
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Extremely likely
Always friendly
Always friendly and every effort is made to make me feel comfortable. Currently the procedures in place for the protection of patients during the pandemic are exemplary.
— Delore J
Verified review (1502875)
Review left 6 years ago
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Extremely likely
Routine check up during lock down
I was very pleased to have a routine check up and hygienist appointment during lock down.
I felt the precautions regarding COVID were extremely well handled, I felt happy with the whole experience.
— Anonymous
Verified review (1502806)
Review left 6 years ago
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Extremely likely
Informed and caring treatment
We have been patients of Confidental for many years and have always received a warm welcome into the clinic and have received informed and caring treatment.
— Anonymous
Verified review (1502756)
Review left 6 years ago
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Extremely likely
The best Dentist in the area
Very impressed with the process just to gain access into the dental surgery reception, all questions rechecked, temperature taken, then quickly off for my check-up.
As always very attentive to cleanliness and to the patients well being,
Will always recommend Confidential if anyone asks me the best Dentist in the area.
— Giles Y
Verified review (1502737)
Review left 6 years ago
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Extremely likely
Excellent
I found the service at the surgery was excellent and was better than under normal times.
— John B
Verified review (1502730)
Review left 6 years ago
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Extremely likely
Prompt appointment
I was impressed with the prompt appointment with you.
— Peter F
Verified review (1502721)
Review left 6 years ago
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Extremely likely
The whole process was amazing
The whole process was amazing. From enquiring, within an hour I had a phone call with the dentist and we arranged a booking for the same week. Arrival/check in/consultation were all brilliant and the staff were all lovely. I’ve been telling people about my experience and have recommended to a few. This will remain my dentist practice going forward. Thank you!
— Alice H
Verified review (1502705)
Review left 6 years ago
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Extremely likely