Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4744 reviews

5 out of 5 stars

+ 665 reviews from Google 5470 total reviews

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Latest Reviews by Working Feedback

Would recommend Confidental to anyone

5 out of 5 stars
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Always very satisfied. My hygienist Lucy is always professional and friendly. Would recommend Confidental to anyone.

— Colin W

Verified review (1434219) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Would not go anywhere else

5 out of 5 stars
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Went to see Sandeep today to get another crown fitted and was feeling extremely nervous. He took the time to find out what I was worrying about and accommodated me. I felt no pain whatsoever and he did a brilliant job too. His nurse was also very friendly and polite and made me feel at ease. I’ve been a patient at this practice since I moved to Sandhurst and would not go anywhere else.

— Karen G

Verified review (1434072) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Fantastic service

5 out of 5 stars
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As always fantastic service from the friendly empathetic reception staff to the dental team. I can’t recommend the practice more highly.

— Leahanne W

Verified review (1433679) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Hygiene appointment

5 out of 5 stars
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As always I was greeted warmly, and was seen promptly. The Hygienist was able to complete my appointment despite me having an issue which made the process more problematic.

— Frank B

Verified review (1433415) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

A highly skilled dentist

3 out of 5 stars
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Always have a great experience at Confidential Dental practice. Deepak is a highly skilled dentist and always makes me and my kids feel at ease. Also, staff is very friendly and helpful.

— Anonymous

Verified review (1432776) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
Was your treatment painfree? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Appointment At Confidental

5 out of 5 stars
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Professional as always.

— Deborah L

Verified review (1432418) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Review from Google

5 out of 5 stars
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Excellent service every time......
Big thank you

— Graham Atkins

T36227 Review left 6 years ago
This review complies with Google's policies.

Reply from Confidental

Appreciate the 5 stars Graham! Many thanks :)

Review from Google

5 out of 5 stars
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Very professional service and friendly staff.

— Steve Moore

T36217 Review left 6 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Steve hope to see you again soon

Hygienist Heaven

5 out of 5 stars
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If you don't like having dental work then love your hygienist. Think of it as a spa treatment for your mouth and that's how you're treated at Confidental. Kind, informative and thorough, I was impressed.

— Deborah C

Verified review (1430664) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Friendly, approachable and attentive

5 out of 5 stars
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Friendly, approachable and attentive staff who take time to put me at ease.
Modern surgery with what looks to be up to the minute equipment.
Dental work not required on this visit but meaningful discussion on future requirements and options.

— Peter K

Verified review (1430630) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Appointment At Confidental

4 out of 5 stars
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The majority of the appointment was excellent and my teeth are much cleaner. However, at one point Melissa stabbed the gum between my two upper front teeth causing extreme discomfort and bleeding. Whilst I totally accept that this may happen from time to time, there was no apology or acknowledgement that she had done so. Even when I said that it had really hurt, she said nothing. When I rinsed my mouth out and commented on the bleeding, she just dismissed it by saying, "it stopped bleeding when I got the last bit of plaque off." I am a chiropodist. If I nick a patient, I am legally obliged to tell them that I have done so and to take action to prevent infection getting in. Obviously, plasters cannot be used in the mouth but I do feel that Melissa should have acknowledged that she had cut me and made an apology at the time. It is the first time that I have come away feeling at all unhappy with the treatment. The area in question is still extremely sore. Better bedside manner and an apology would have gone a long way to off-set the way I am feeling.

— Elspeth K

Verified review (1430185) Review left 6 years ago
This review was collected via online systems.

Reply from Confidental

Thank you for your feedback. We are pleased that the majority of your appointment was excellent however we are sorry that part of your treatment left you unhappy.
We do try to be as pain free as possible, sometimes this is not the case, however we sincerely apologize if you felt that this was not acknowledged and was not apologized to at the time.
We will pass on your feedback and comments. We hope this does not affect any future appointments with us.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jeanette Scott

T36228 Review left 6 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for trusting us and leaving us a 5* review. Hope to see you again soon

Hygienist

5 out of 5 stars
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Brilliant service, very knowledgeable and very pleasant.

— Julie W

Verified review (1429573) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Kind, caring and painless

5 out of 5 stars
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Appointment was on time and I was greeted warmly and politely. Hannah - the hygienist - was questioning about dental routines and general health. She was very professional, informative and provided some suggestions to improve my dental practice. Excellent service - kind, caring and painless. Supported very efficiently by her dental nurse. Thank you to both.

— Brian P

Verified review (1429555) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Hygienist

5 out of 5 stars
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Excellent professional, friendly and effective work by Hannah.

— Kenneth W

Verified review (1429503) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Review from Google

5 out of 5 stars
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Always great service from Katrina and really good advice, even when I am a bit late!

— A Google User

T36229 Review left 6 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely 5* review look forward to seeing you again

Always thorough and informative

5 out of 5 stars
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My Dentist Sandeep was very gentle when doing my crowns (well as gentle as he could be as a Dentist).
I've been a patient at that surgery through many different owners but they are always thorough and informative. Thank you for your help for many years to come from my family too.

— Julie F

Verified review (1427814) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Hygienist appointment

5 out of 5 stars
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A very good dental hygiene experience with Katrina. Teeth given a thorough clean and polished. Good helpful advice given about keeping teeth and gums in tip top health going forward!

— Anonymous

Verified review (1426820) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Confidental Dental Practice

5 out of 5 stars
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I had a brilliantly quick check up, and then a very encouraging dental hygiene appointment.

— Anonymous

Verified review (1426675) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Friendly and Welcoming

5 out of 5 stars
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There are few words that will properly explain just how transformative Confidental have been in my attitude toward dental care and hygiene. 8 years ago I couldn't walk into a dental practice without a mixture of fear, anxiety and embarrassment. Now, thanks to the teams care, professionalism and friendly approach, I breeze into my appointments happy and confident. Today's check-up was no different. My teeth are never going to be Hollywood perfect but Confidental still make me feel the centre of attention. Well done and thank you.

— Anonymous

Verified review (1425382) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely