Always very satisfied. My hygienist Lucy is always professional and friendly. Would recommend Confidental to anyone.
— Colin W
Verified review (1434219)
Review left 6 years ago
This review was collected via online systems.
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Extremely likely
Would not go anywhere else
Went to see Sandeep today to get another crown fitted and was feeling extremely nervous. He took the time to find out what I was worrying about and accommodated me. I felt no pain whatsoever and he did a brilliant job too. His nurse was also very friendly and polite and made me feel at ease. I’ve been a patient at this practice since I moved to Sandhurst and would not go anywhere else.
— Karen G
Verified review (1434072)
Review left 6 years ago
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Extremely likely
Fantastic service
As always fantastic service from the friendly empathetic reception staff to the dental team. I can’t recommend the practice more highly.
— Leahanne W
Verified review (1433679)
Review left 6 years ago
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Extremely likely
Hygiene appointment
As always I was greeted warmly, and was seen promptly. The Hygienist was able to complete my appointment despite me having an issue which made the process more problematic.
— Frank B
Verified review (1433415)
Review left 6 years ago
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Extremely likely
A highly skilled dentist
Always have a great experience at Confidential Dental practice. Deepak is a highly skilled dentist and always makes me and my kids feel at ease. Also, staff is very friendly and helpful.
— Anonymous
Verified review (1432776)
Review left 6 years ago
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Extremely likely
Appointment At Confidental
Professional as always.
— Deborah L
Verified review (1432418)
Review left 6 years ago
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Extremely likely
Review from Google
Excellent service every time......
Big thank you
— Graham Atkins
T36227
Review left 6 years ago
This review complies with Google's policies.
Reply from Confidental
Appreciate the 5 stars Graham! Many thanks :)
Review from Google
Very professional service and friendly staff.
— Steve Moore
T36217
Review left 6 years ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely review Steve hope to see you again soon
Hygienist Heaven
If you don't like having dental work then love your hygienist. Think of it as a spa treatment for your mouth and that's how you're treated at Confidental. Kind, informative and thorough, I was impressed.
— Deborah C
Verified review (1430664)
Review left 6 years ago
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Extremely likely
Friendly, approachable and attentive
Friendly, approachable and attentive staff who take time to put me at ease.
Modern surgery with what looks to be up to the minute equipment.
Dental work not required on this visit but meaningful discussion on future requirements and options.
— Peter K
Verified review (1430630)
Review left 6 years ago
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Extremely likely
Appointment At Confidental
The majority of the appointment was excellent and my teeth are much cleaner. However, at one point Melissa stabbed the gum between my two upper front teeth causing extreme discomfort and bleeding. Whilst I totally accept that this may happen from time to time, there was no apology or acknowledgement that she had done so. Even when I said that it had really hurt, she said nothing. When I rinsed my mouth out and commented on the bleeding, she just dismissed it by saying, "it stopped bleeding when I got the last bit of plaque off." I am a chiropodist. If I nick a patient, I am legally obliged to tell them that I have done so and to take action to prevent infection getting in. Obviously, plasters cannot be used in the mouth but I do feel that Melissa should have acknowledged that she had cut me and made an apology at the time. It is the first time that I have come away feeling at all unhappy with the treatment. The area in question is still extremely sore. Better bedside manner and an apology would have gone a long way to off-set the way I am feeling.
— Elspeth K
Verified review (1430185)
Review left 6 years ago
This review was collected via online systems.
Reply from Confidental
Thank you for your feedback. We are pleased that the majority of your appointment was excellent however we are sorry that part of your treatment left you unhappy.
We do try to be as pain free as possible, sometimes this is not the case, however we sincerely apologize if you felt that this was not acknowledged and was not apologized to at the time.
We will pass on your feedback and comments. We hope this does not affect any future appointments with us.
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Likely
Review from Google
This person left a star rating but no comment.
— Jeanette Scott
T36228
Review left 6 years ago
This review complies with Google's policies.
Reply from Confidental
Thanks for trusting us and leaving us a 5* review. Hope to see you again soon
Hygienist
Brilliant service, very knowledgeable and very pleasant.
— Julie W
Verified review (1429573)
Review left 6 years ago
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Extremely likely
Kind, caring and painless
Appointment was on time and I was greeted warmly and politely. Hannah - the hygienist - was questioning about dental routines and general health. She was very professional, informative and provided some suggestions to improve my dental practice. Excellent service - kind, caring and painless. Supported very efficiently by her dental nurse. Thank you to both.
— Brian P
Verified review (1429555)
Review left 6 years ago
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Extremely likely
Hygienist
Excellent professional, friendly and effective work by Hannah.
— Kenneth W
Verified review (1429503)
Review left 6 years ago
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Extremely likely
Review from Google
Always great service from Katrina and really good advice, even when I am a bit late!
— A Google User
T36229
Review left 6 years ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely 5* review look forward to seeing you again
Always thorough and informative
My Dentist Sandeep was very gentle when doing my crowns (well as gentle as he could be as a Dentist).
I've been a patient at that surgery through many different owners but they are always thorough and informative. Thank you for your help for many years to come from my family too.
— Julie F
Verified review (1427814)
Review left 6 years ago
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Extremely likely
Hygienist appointment
A very good dental hygiene experience with Katrina. Teeth given a thorough clean and polished. Good helpful advice given about keeping teeth and gums in tip top health going forward!
— Anonymous
Verified review (1426820)
Review left 6 years ago
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Extremely likely
Confidental Dental Practice
I had a brilliantly quick check up, and then a very encouraging dental hygiene appointment.
— Anonymous
Verified review (1426675)
Review left 6 years ago
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Extremely likely
Friendly and Welcoming
There are few words that will properly explain just how transformative Confidental have been in my attitude toward dental care and hygiene. 8 years ago I couldn't walk into a dental practice without a mixture of fear, anxiety and embarrassment. Now, thanks to the teams care, professionalism and friendly approach, I breeze into my appointments happy and confident. Today's check-up was no different. My teeth are never going to be Hollywood perfect but Confidental still make me feel the centre of attention. Well done and thank you.
— Anonymous
Verified review (1425382)
Review left 6 years ago
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Extremely likely