Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4744 reviews

5 out of 5 stars

+ 665 reviews from Google 5470 total reviews

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Latest Reviews by Working Feedback

Service and care are second to none

5 out of 5 stars
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As ever the service and care are second to none and explains why I have never looked to go anywhere else in over 20 years.

— Alan H

Verified review (1406862) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

5* Service

5 out of 5 stars
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I honestly could not recommend Melissa as a hygienist and Deepak as a dentist highly enough. They are both always very friendly, gentle, reassuring and thorough too. Reception staff are also always incredibly welcoming, helpful and happy.

I've never had a bad experience with Deepak or Melissa and every appointment is a pleasure - how many people can say that about their dental practice!

— Anonymous

Verified review (1406474) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Review from Google

5 out of 5 stars
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I'd not been to see a hygienist in let's say too many years to even consider mentioning - one of the reasons being - I was scared. After find Confidential and taking the plunge the two hygienists I saw at Confidental were both so, so lovely and very understanding, and considerate of my nerves and anxiety when carrying out my treatment. In the end it really wasn't all that bad and I have some lovely, much healthier and clean teeth and gums to thank them for - THANK YOU!

— Nicola Jevons

T54244 Review left 6 years ago
This review complies with Google's policies.

Reply from Confidental

Well done on coming in, we are glad you chose us. Thanks for the 5* review means a lot to us, glad we were able to take care of you and looking forward to seeing you again soon.

Appointment At Confidental

5 out of 5 stars
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Never feel uncomfortable with Lucy doing my clean. As I am always nervous she puts me at ease and the experience is never as traumatic as I think.

— Christine R

Verified review (1406315) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Emergency appointment

5 out of 5 stars
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Broke a tooth just before a holiday. Rang that morning and seen less than two hours later. Tooth repaired with no problems and cost a lot less than I had thought I’d be paying.

— Anonymous

Verified review (1405696) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Made me feel at ease

5 out of 5 stars
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Made me feel at ease, very friendly, very clean.

— Anonymous

Verified review (1405525) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Very nice, pleasant and calm

5 out of 5 stars
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Very nice, pleasant and calm professional hygienist who really helped to keep me calm and not panic. I have a serious gag reflex and fear of dentists, and she, and the dentist, is working on helping me over come this.
She is new to the practice and whilst I was content with the other lady, I am seriously impressed with Katrina.

— Deborah L

Verified review (1404761) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Review from Google

5 out of 5 stars
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Great experience again.A formerly nervous dental patient travels miles for a calming chat and check up! Very professional and skilled treatment. Lovely staff, can't recommend highly enough

— david webber

T54245 Review left 6 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5* review David - means a lot to us. Glad you 100% trust us with your dental care and looking forward to caring for you for many years to come.
Regards Sandeep & the Confidental care team.

Would recommend to anyone

5 out of 5 stars
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Always receive a friendly welcome by all staff, who are caring and professional. Would recommend to anyone looking for a great service.

— Anonymous

Verified review (1404345) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

All the staff are pleasant and welcoming

5 out of 5 stars
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I came for my 6 monthly check-up with Deepak and session with Lucy, the Hygienist. Everything ran smoothly and efficiently, as usual. All the staff are pleasant and welcoming.

— Elaine H

Verified review (1404208) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Review from Google

5 out of 5 stars
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Best dentists for miles

— Peter Fraser-Dunnet

T2372 Review left 6 years ago
This review complies with Google's policies.

Reply from Confidental

love it! thanks Peter :)

Excellent hygienist appointment

5 out of 5 stars
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As usual my hygienist appointment with Katrina was excellent. Every step of the treatment was explained to me and carried out in a professional pain free way. I would recommend her unreservedly.

— Raymond G

Verified review (1404087) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Preventative Dental Plan

5 out of 5 stars
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As always Sandeep explained what was happening including his analysis of results and answered my questions in a careful and understandable manner. a'm impressed enough to sign up to the 'Preventative Dental Plan'. Melissa was excellent and thorough as always and I could both feel and see the difference made.

— Antony M

Verified review (1404030) Review left 6 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Regular hygienist appointment

5 out of 5 stars
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As always, a caring and professional approach. Feel confident I am receiving the best treatment. Any questions I may have are answered.

— Anonymous

Verified review (1403832) Review left 7 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Very happy with my treatment

5 out of 5 stars
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Very happy with my treatment... Sandeep works his magic, always pain free! Thank you.

— Anonymous

Verified review (1403825) Review left 7 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Review from Facebook

5 out of 5 stars
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Haven’t been to a dentists in 10 years
This place is so nice as well as professional
Slowly getting over my life long fear of the dentist

— Jamie Hardy

T22169 Review left 7 years ago
This review complies with Facebook's policies.

An excellent dentist

5 out of 5 stars
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Arrived 11.15 for 11.20 appointment. Seen at 11.30. 2 fillings replaced with no issues; old ones removed then replaced. They asked numerous times how I was and if I needed a break. Dipak is an excellent dentist.

— Nick M

Verified review (1402510) Review left 7 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely

Lucy the hygienist is brilliant

5 out of 5 stars
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I hope I run out of teeth before Lucy stops being the hygienist. I used to fear a hygienist visit above everything, but she is so reassuring and careful I actually quite look forward to my appointments now.

— Stephanie R

Verified review (1402224) Review left 7 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Does not cause me pain

5 out of 5 stars
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Katrina is the only hygienist I have been to who does not cause me pain. She is professional, knowledgeable and good at her job.

— Suzanne C

Verified review (1402150) Review left 7 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

Very thorough and I left feeling reassured

5 out of 5 stars
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I was welcomed by Louise on a very hot day, and she immediately booked me in and asked if I would like something to drink which was very sweet. I was greeted by a very nice dental nurse in reception and taken to the consulting room. Sandeep was charming as always and explained everything he was about to do when checking my mouth and teeth, and then discussed the health of my mouth and teeth. The check up was very thorough and I left feeling reassured that my teeth were good for a few years yet.

— Karen G

Verified review (1402132) Review left 7 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely