Verified review (1375673)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Treated with the utmost care
I wish I’d found Sandeep and his team years ago. Having had chipped teeth rectified and dental implants by him, I can honestly say that I have been treated with the utmost care, concern, and professionalism. 100% recommended.
— Vivienne D
Verified review (1375625)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely unlikely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
Excellent care
Excellent care provided by Confidential staff when broken filling needed crown.
Many thanks to Deepak for his expertise and care whilst treating me.
— Derek S
Verified review (1375599)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Emergency Appointment
As always, every part of the appointment from making the appointment to procedure to leaving is always a pleasure. No-one is a fan of Dentists but as far as I am concerned, the best I know.
I always recommend Confidental.
— Anonymous
Verified review (1375302)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
The usual quality personal touch
Just a check up but the usual quality personal touch from Vishal and the reception staff.
— Paul T
Verified review (1374900)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Annual check up plus six monthly hygienist visit.
As usual I was treated extremely well and professionally by all the staff. They are all so polite and friendly. An explanation is always given for any treatment required or given.
— Julie C
Verified review (1374869)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Appointment At Confidental
Everything professional and sympathetic as always.
— Anonymous
Verified review (1374738)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
More than happy with the final result
I had a small crack filled and a silver filling replaced in one of my back molars. It was all done very quickly and efficiently. Sandeep explained everything he was doing, or about to do, along the way and so I knew what was going on. I am more than happy with the final result.
— S D
Verified review (1374734)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Hygienist appointment
Had hygiene appointment yesterday. As always great service but your charges seem to be increasing. £57 for an appointment that was less than 30 minutes.
— Moira S
Verified review (1374718)
Review left 7 years ago
This review was collected via online systems.
Reply from Confidental
Thank you very much for your feedback and praise for our continued good service. We did slightly increase our hygiene price at the beginning of the year in line with the other treatment we offer and additional care for our patients. A notice was displayed at reception prior to this, to inform patients as we aim to be as transparent as possible. We can also offer the option of our membership plans which can provide great opportunity to save money across your treatments. https://www.confidentalsmiles.co.uk/membership/
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
I am very satisfied
I am very satisfied with service and treatments provide by Confidental.
— Anonymous
Verified review (1374149)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
I would highly recommend Confidental
I saw Melissa for my regular Hygienist appointment, she is lovely and always takes care she does a wonderful job. I would highly recommend Confidental.
— Marisa S
Verified review (1374106)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Makes a very nervous patient feel calm
My annual check up with Deepak was fine, he takes time to explain what he is doing which makes a very nervous patient feel calm.
— Anonymous
Verified review (1373925)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Hygienist appointment
Treatment started on time and was conducted in a friendly and professional way. Melissa explained exactly what she was going to do at each stage. Everything was carried out efficiently and effectively with a minimum of discomfort. This appointment continues the excellent treatment I have always received at this dental practice.
— Anonymous
Verified review (1373879)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Thanks for the whole experience
Thanks for the whole experience on my first visit to Confidental. Your practice was highly recommended by one friend/colleague and another colleague where I work and I was NOT disappointed. Sandeep and the dental nurse are lovely and very professional; the same for all of the admin staff. I have high hopes for any future dental work. Thanks for helping me - all at Confidental. NB: A special thanks to Louise to whom I spoke to after calling and then receiving my Introduction Pack.
— Anonymous
Verified review (1373827)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Implants
I am in the process of completing a full set of implants for my top teeth. I am terrified of the dentist, hence I need this extensive treatment. Sandeep has been amazing. All that was and is to be done is fully explained, appointments are not rushed and there is plenty of time to acclimatise to the treatment, everything explained as it is done, chat and laughter. I have managed to get through several hours in the chair, not loving it as one might imagine, but not hating every second either. Nothing is too much trouble, I have been seen at short notice when needed, always welcomed and do not feel in any way a “ difficult patient” even though I know my nerves and treatment must be a trial to deal with. I hate the dentist still but as you have to do this stuff, I will always do it with Sandeep and Confidental.
— Philippa
Verified review (1373753)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Confidental Dental Practice
Greeted by the receptionist with welcoming smile. Waited only a few minutes in the waiting room. Katrina came out to greet me and took me to her room. She knew all about my previous visits and the work that had been done. Very efficient.
— Nick M
Verified review (1373624)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
Friendly, efficient, and concise
Vishal was friendly, efficient, and concise. The computer photo showing the site of the problem enhanced my understanding of the situation and helped inform my treatment plan.
— Susan M
Verified review (1373387)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Would definitely recommend to anybody
Sandeep was caring and very friendly and listened to my concerns. Didn't rush the consultation and put me at ease straight away. Would definitely recommend to anybody else.
— Anonymous
Verified review (1372748)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
ALWAYS EXCELLENT
Coming to Confidental is never a scary experience. You are always treated like a person : the care is kind, competent and pain-free. I am confident that my teeth will be getting the best possible treatment, and would have no hesitation in recommending this practice to others. Several of my friends have come here, and all have been happy with their treatment.
— Alison F
Verified review (1371395)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Confidental Dental Practice
The staff were courteous as usual.
— Anonymous
Verified review (1371231)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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