I've been coming to the practice for years and, as usual, booked a hygienist appointment together with a check up. My check up time came and went and I was then called to see the hygienist. She said the dentist was running a little late. I finished with the hygienist and sat for over 15 mins waiting. By this time my dental check up was 55 mins late and I had another appointment elsewhere, so had to reschedule my dental check up which was annoying, as I have moved out of county but chose to stay with the practice. The dentist was apologetic for the delay.
— Anonymous
Verified review (1284628)
Review left 7 years ago
This review was collected via online systems.
Reply from Confidental
Thank you for your review. We apologise for the delay of your appointment and lack of communication during your appointment. As a courtesy we would like to offer your next check-up as a complimentary visit. We appreciate your feedback and will review our appointment system again to help us run on time consistently.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Confidental Dental Practice
I was pleased with the speed with which I was seen and the caring way that I was treated.
— Anonymous
Verified review (1284372)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Hygienist appointment
My appointment with Lucy is always very relaxed. She puts me at ease and always seems to know when I need a breather in between the procedure.
— Angela A
Verified review (1284297)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Really good care and advice
As always very happy with both appointments. Sandeep very professional and friendly and explains exactly what he is doing and what he finds. Really good care and advice. Same with Melissa, explains exactly what she is doing which is always very reassuring. Overall the team at Confidental are very friendly and helpful.
— Sabine P
Verified review (1284079)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Excellent service
Excellent service from start to finish.
— Diane W
Diane W works at Bracknell Forest Borough Council as Leadership PA
Verified review (1283977)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Fantastic treatment
Fantastic treatment by Bali, Sundeep and Deepak. When I was in pain Deepak went beyond the call of duty and stayed open late to see me. Could not recommend highly enough.
— Anonymous
Verified review (1283974)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Very friendly and caring approach
Very friendly and caring approach. Made me feel relaxed.
— Anonymous
Verified review (1283743)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Lovely friendly staff
Lovely friendly staff. Very helpful and informative.
— Anonymous
Verified review (1283670)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Excellent chair side manner
Deepak, my dentist, came for me personally at my appointed time in the reception waiting area, and as usual, gave me a professional service, with excellent chair side manner.
The jury is still out on the diagnosis of my dental issue, which was an urgent dental visit, rather than a planned one.
— Yemmi A
Verified review (1283289)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Confidental Dental Practice
Always a pleasure to be treated by Lucy.
— Linda S
Verified review (1283275)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
I received excellent treatment
As ever I received excellent treatment. Dental and reception staff are always friendly and helpful.
— Anonymous
Verified review (1283151)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Immediately put at ease
I am extremely nervous going to the dentist. So much so I have not been for over ten years. My first visit was prompted by a broken tooth. My consultation was nerve wracking to say the least but I was immediately put at ease and dealt with very slowly and patiently. Much to my surprise, I am returning for treatment. Thank you.
— Janet H
Verified review (1283104)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
So kind and professional
Lucy Baxter is so kind and professional and happy to answer all questions on dental care.
— Anonymous
Verified review (1283077)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Hygienist Appointment
I have seen Melissa many times and she is always a pleasure to be treated by, she always checks that she's up to date with my medication. Always professional but nice and friendly.
— Julie F
Julie F works at N/A as Long Term Sickness
Verified review (1283044)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
Review from Google
I have been delighted by my recent visits to Confidental Sandhurst. The staff are caring and cheerful making you feel at ease immediately. I was unhappy with two teeth which were small, pointed and out of line with the others. My wonderful dentist Vishal, carried out a procedure using composite filling to widen and lengthen the teeth
This did not involve drilling or injections. It required a certain amount of artistic work to sculpt and shape the teeth. The result was amazing. I am so happy and have not stopped smiling since. Thank you Vishal and Eve.
Harriet C
— Philip Cribb
T54260
Review left 7 years ago
This review complies with Google's policies.
Reply from Confidental
Thank you for the glowing review Harriet. We are thrilled you are as pleased with your treatment as we are. Please continue to keep showing off your new smile!
Full confidence in Confidental team
Full confidence in Confidental team. They make me feel so comforting and safe knowing I am in good hands.
— Anonymous
Verified review (1282821)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately?
yes
Very good service
A routine annual check up. I was aware that soon would be the time for some major dental surgery and now it has come.
Was given comprehensive descriptions of the recommended options and an estimate prepared. Very good service.
At present considering the best to take and when. Thank You.
— Anonymous
Verified review (1282698)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Brilliant appointment
Brilliant appointment, lovely character.
— Anonymous
Verified review (1282669)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Calm relaxed check up
Calm relaxed check up. Talked everything through.
— Anonymous
Verified review (1282668)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Amazing Treatment
I am delighted with the wonderful professional treatment I have received at Confidental. Vishal has made two of my upper teeth come into line with the others using composite filling to widen and lengthen them. The result is better than I ever expected and I feel so happy that I haven't stopped smiling since. Thank you Vishal and all of the wonderful staff at Confidental
— Harriet
Verified review (1282653)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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