Very professional, helpful staff - a bit concerned about long appointment booking time.
Understand that if Lucy B is reducing hours for personal reasons that more recruiting can be undertaken to fill gaps in future appointment time.
— Anonymous
Verified review (2316968)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Confidental
Thank you so much for your kind review and for sharing your feedback. We’re really pleased to hear you’ve found our team professional and helpful.
We completely understand your concern about appointment availability. Lucy B will be reducing her hours from January 2026 for personal reasons, and thankfully we have been able to recruit a well experienced and kind new hygienist to join the team from Jan 2026 onwards. We have also been able to increase our Hygienist hours to meet growing demand — with these changes we hope that our service should continue to be of the same standard you have come to exprience in the past.
We’re committed to continuing the level of care and service you’ve come to expect from us, and we truly appreciate your patience and understanding during this brief transition period.
Warm regards,
The Confidental Care Team
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Very good
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Caring and friendly
Lovely dental practice. Staff and dentists very caring and friendly.
— Anonymous
Verified review (2316388)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Hygienist
Another great Hygienist session with Katrina who always takes time to explain each stage of the process.
— Ian T
Verified review (2315531)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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I love them all
I am always so pleased with everything from the lovely receptionists, to my dentist and her assistant. I love them all. I wish you all A wonderful Christmas & A Happy New Year.
— Linda M
Verified review (2315247)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Review from Google
Excellent job by Lucy.
— Kevin Jarrett
T338145
Review left 8 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you, Kevin, for your great review! We’re so pleased to hear you had an excellent experience with Lucy — she’ll be delighted to read your feedback. Looking forward to seeing you again soon!
— The Confidental Team 😃
Review from Google
Confidental are wonderful, calm and caring. Emily the dental hygienist is excellent and extremely good at her job. Lovely dental practise and wonderful staff.
— Martin Gilchrist
T337680
Review left 8 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much, Martin, for your lovely review! We’re delighted to hear that you find the practice calm and caring, and that Emily has made such a positive impression with her excellent care. Your kind words mean a lot to all of us, and we look forward to welcoming you again soon! The Confidental Team 😃
Review from Google
Sandeep has been very helpful and I am really pleased with my Invisalign results. The entire process was well explained and organised. Thank you!
— Sunil Malhotra
T337459
Review left 8 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much, Sunil! I’m really pleased to hear you’re happy with your Invisalign results. It was a pleasure guiding you through the process, and I’m glad everything felt clear and well organised along the way. Thank you for your trust — enjoy your new smile! Dr. Sandeep Mohal & the Confidental Team 😃
Exceptional
I cannot recommend Confidental highly enough—they are truly the best! I have been a patient for many years, and the service remains impeccable from start to finish.
The Reception Team always provides a wonderfully warm welcome upon arrival and departure, setting a positive tone for every visit.
My dentist, Sandeep Mohal, is absolutely amazing. He is incredibly thorough, puts me at ease instantly, and explains every step of the procedure exactly. I never feel stressed or anxious when I come in for my appointments, which is high praise!
Equally exceptional is my hygienist, Lucy Baxter. She is a lovely, kind, and caring professional who makes every visit feel relaxed. Her dedication is clear, and her advice is genuinely invaluable.
If you are looking for top-tier dental care where the entire team is dedicated to patient comfort and excellence, look no further than Confidental.
— Sharon P
Verified review (2313300)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Review from Google
As always, kind, caring and professional. They always explain what they are about to do. I drive 3.5 hrs to see them and will continue to do so.
— Chrys Wood
T337120
Review left 8 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much, Chrys, for your kind words and ongoing trust. It means the world to us that you travel 3.5 hours to see the team. We’re delighted to hear you always feel cared for, and that our explanations help you feel comfortable at every step. We truly appreciate your loyalty and look forward to welcoming you back next time! The Confidental Team 😃
Excellent communication
Today was my first visit to see Ellen. I was rather nervous as I had been with my previous hygienist for many years and change can be daunting. Ellen was excellent - very thorough, explaining everything and giving me really good advice.
— Alexis F
Verified review (2312757)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Review from Google
I’ve been going to Confidential for many years. A friendly and professional hygienist appointment with Lucy as always.
— Endo
T336886
Review left 8 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much for your continued trust over the years — it really means a lot to us. We’re delighted to hear that your hygienist appointments with Lucy are always friendly and professional. She’ll be so pleased to know her care keeps you coming back with confidence. Looking forward to seeing you again at your next visit! The Confidental Team 😄
My experience
Excellent service at short notice.
— Linda M
Verified review (2312514)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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My experience
Experienced service as normal.
— Anonymous
Verified review (2311811)
Review left 8 months ago
This review was collected via email feedback service.
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Very good
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Review from Google
Very professional and friendly
— Tony Waite
T335090
Review left 9 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much, Tony, for your kind words! We’re really pleased to hear you found the team professional and friendly — that’s exactly what we aim for at every visit. We appreciate your feedback and look forward to seeing you again soon! The Confidental Team 😀
Review from Google
My crown fell out this morning - the receptionist very helpful in making an appointment for the same day. Dr Baljinder Dhaliwal Excellent! Well done Confidental!
— Allan Boath
T334677
Review left 9 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much, Allan, for your kind words and 5-star review! We’re so pleased we could see you quickly and get your crown sorted the same day. Dr Baljinder Dhaliwal and the reception team will be delighted to hear your feedback — we always do our best to provide prompt, friendly, and professional care when our patients need us most. Well done indeed to the whole team!
— The Confidental Team 😃
The hygienist is so kind
Lucy the hygienist is so kind and gives me time and patience and confidence in her.
— Anonymous
Verified review (2309031)
Review left 9 months ago
This review was collected via email feedback service.
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Very good
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Confidental Dental Practice
Very happy with the way they dealt with my problem.
— Anonymous
Verified review (2308972)
Review left 9 months ago
This review was collected via email feedback service.
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Very good
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Confidental Dental Practice
Concerned about a tooth which had been niggling me for a few days.
— Glenise G
Verified review (2308543)
Review left 9 months ago
This review was collected via email feedback service.
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Very good
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My experience
Hygienist
— Anonymous
Verified review (2307311)
Review left 9 months ago
This review was collected via email feedback service.
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Very good
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Review from Google
All staff are friendly, polite and professional. Dr Deepak Mohal is my dentist and is always very mindful of my dental phobia and physical issues of sitting in the chair for check-up's or treatment. I have also found the cost to be very competitive and reasonable for a private practise. There is absolutely no way they would advise unnecessary dental work and I feel very confident they always look after my dental health appropriately. I would highly recommend this dental surgery.
— Tracy Kendall
T333310
Review left 9 months ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much, Tracy, for your thoughtful and detailed review. It’s wonderful to hear how well cared for you feel with Deepak and the team. We understand how difficult dental visits can be when you have phobias or physical challenges, so it means a lot that you feel comfortable, respected, and confident in the care you receive.
We truly appreciate your kind words about our honest approach and fair pricing — transparency and patient trust are at the heart of what we do. Thank you for recommending us so warmly, and for continuing to put your trust in Confidental. The Confidental Team 😃
