Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4742 reviews

5 out of 5 stars

+ 662 reviews from Google 5465 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Always great professional service from someone who hates the dentist i actually look forward to going

— Elaine Sanders

T423552 Review left 1 month ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Elaine, for your lovely review! We especially love hearing that from someone who says they hates the dentist! It’s wonderful to know that our team has helped make your visits such a positive experience. Providing professional, caring treatment in a relaxed and welcoming environment is exactly what we aim for. We truly appreciate your kind words and look forward to seeing you again soon!
— The Confidental Team 😃

Review from Google

5 out of 5 stars
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The service I receive is always exceptional! I’ve been a patient for 25 years and due to work commitments I relocated; but refused to change dental practices.
Thank you Sandeep, Helen, Lucy and the rest of the team, the work you do is outstanding and greatly appreciated!

— Jo Roteal

T422756 Review left 1 month ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Jo, for your wonderful review and for your loyalty over the past 25 years. It means so much to all of us that, even after relocating for work, you’ve chosen to stay with Confidental. That trust is something we never take for granted.
Your kind words about Sandeep, Helen, Lucy, and the rest of the team are truly appreciated. We’re delighted to hear that you continue to receive exceptional care and service, and it’s been a pleasure looking after you over the years. Thank you for your continued support — we look forward to caring for your smile for many more years to come!
— Sandeep, Helen, Lucy & the Confidental Team 😃

Relaxing and informative

5 out of 5 stars
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Despite feeling anxious about having a crown fitting, it was quite a relaxing and informative experience (I got to see the crown being printed)

— Gemma J

Verified review (2438649) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very satisfied

5 out of 5 stars
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Good, informative and comfortable treatment.
Very satisfied, as ever.

— Simon R

Verified review (2438218) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I am a very nervous patient but Dr Vishal Mohal has always made me feel at ease and changed my perception of going to the dentist. It’s a wonderful practice and I can’t recommend them enough. From the lovely ladies at reception who are friendly, welcoming and helpful to the Dentists and dental Nurses, they are all brilliant. I’ve had lots of dental work done so far and even had multiple Botox treatments by Dr Vishal Mohal. He is very skilled in anti wrinkle injections and I’ve received so many compliments. He knows exactly what to do to help balance your face and every time I’ve been left so impressed. It’s also been life changing as it has completely stopped my migraines. It’s really nice to be able to trust your Dentist and feel very comfortable in their care. Thank you to all the staff there, you’re amazing!

— H N

T421472 Review left 1 month ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much for your wonderful and thoughtful review. It means a great deal to hear that Dr Vishal Mohal has helped change your perception of visiting the dentist and made you feel comfortable and at ease throughout your treatment journey. Supporting nervous patients and helping them build confidence in their dental care is something we care deeply about.
We’re also delighted to hear how pleased you are with your anti-wrinkle treatments and the positive impact they’ve had for you. Knowing that you feel confident in your results and have experienced such a significant improvement in your migraines is fantastic to hear.
Your kind words about our reception team, dental nurses, and clinicians mean so much to all of us. Thank you for placing your trust in our care and for taking the time to share your experience. We look forward to looking after you for many years to come!
— The Confidental Team 😃

Review from Google

5 out of 5 stars
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Ellen is the best hygienist I have ever had. Having told her on my first visit that I was very anti hygienists, she has always been very gentle but thorough and I no longer dread my hygienist visits. I would highly recommend her.

— Nicky Simmonds

T421473 Review left 1 month ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Nicky, for your wonderful review! We’re delighted to hear how much your experience with Ellen has changed your perception of hygienist visits. She has a fantastic way of combining gentle care with thorough treatment, and we’re so pleased that you now feel comfortable and confident attending your appointments. Your recommendation means a great deal, and we’ll be sure to pass your kind words on to Ellen. We look forward to seeing you again soon!
— The Confidental Team 😃

Friendly and professional

5 out of 5 stars
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As usual very friendly and professional. Explaining the whole process, made you feel relaxed.

— Anonymous

Verified review (2437703) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Could not ask for more

5 out of 5 stars
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Excellent service, could not ask for more.

— Robert C

Verified review (2436963) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very satisfied with my care

5 out of 5 stars
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On Thursday last week I had tooth discomfort. I was given an appointment the next day Friday and attended. Was seen by Bali and reassured after X-rays that all was okay. I appreciated the prompt appointment and after advice, left feeling very satisfied with my care.

— Theresa S

Verified review (2436405) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Thank you

5 out of 5 stars
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I’m so pleased with my dental treatment- I was anxious due to poor experiences with other dental practices. Thank you so much.

— Kate C

Verified review (2435038) Review left 1 month ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent service

5 out of 5 stars
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I always receive excellent service from Confidential. Thank you

— Richard P

Verified review (2434845) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent service from all the staff. They friendly and welcoming.

— kathy SMITH

T419031 Review left 2 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Kathy, for your lovely review! We’re delighted to hear you received excellent service and found the team friendly and welcoming. Your kind words mean a great deal to all of us, and we look forward to seeing you again soon!
— The Confidental Team 😃

Emergency treatment

5 out of 5 stars
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Pain free emergency treatment for an extremely nervous patient. Thank you to the team, especially Helen for organising treatment at short notice.

— Anonymous

Verified review (2434133) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Always welcoming and helpful

4 out of 5 stars
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Staff are always welcoming and helpful. Team are sensitive to my particular needs.

— Anonymous

Verified review (2433589) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Good
How likely is it that you would recommend Confidental to a friend or colleague? 3 out of 5 stars

Very happy

5 out of 5 stars
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Great treatment with Sandeep and Izzy. Was put at ease and reassured throughout - very happy with the results. The ladies at reception were very friendly and welcoming too. Brilliant practice - highly recommend

— Anonymous

Verified review (2432401) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Timely appointment. Lovely staff. Would use the ear wax removal service again.

— Kathleen Wright

T417452 Review left 2 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Kathleen, for your lovely review! We’re delighted to hear you had a positive experience with our ear wax removal service and found the team welcoming and efficient. Your feedback means a lot to us, and we look forward to seeing you again whenever you need us.
— The Confidental Team 😃

Everyone involved is so kind

5 out of 5 stars
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Can’t fault the service at Confidental - everyone involved is so kind, caring and patient centred!

— Christine K

Verified review (2431391) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Heartily recommended

5 out of 5 stars
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Cionfidental are streets ahead of any other Dentist practice I have used. Their attention to comfort and outcomes is exemplary. I would heartily recommend them.

— Peter F

Verified review (2431295) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Experts at what they do

5 out of 5 stars
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This is a brilliant dental/cosmetics practice. Experts at what they do and so friendly. The staff too are very helpful on the phone/in person. Thank you.

— Anonymous

Verified review (2431219) Review left 2 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very friendly staff and great service every time. I would highly recommend this Dental Practice.

— Mariette Cross

T416579 Review left 2 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Mariette, for your lovely review and recommendation! We’re delighted to hear that you always receive great service and a warm welcome from the team. Your continued support means a lot to us, and we truly appreciate your kind words. We look forward to seeing you again soon!
— The Confidental Team 😃