Verified review (2125873)
Review left 1 year ago
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Overall, how was your experience of Confidental Dental Practice?
Excellent
Excellent Service.
— Anonymous
Verified review (2124094)
Review left 1 year ago
This review was collected via email feedback service.
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Very good
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Review from Google
I saw the wonderful Tilly today for the last time. She has been amazing.
A true professional with a kind heart and a winning personality.
— Katie Merrall-Wyre
T230269
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Hello Katie,
Thanks you for your lovely review and kind words about Tilly. We're so glad to hear that she has made such a positive impact during your visits. She truly is a professional with a warm and caring nature, and we’re fortunate to have had her on our team.
We’ll make sure to pass along your wonderful feedback to Tilly. Thank you for choosing us for your dental care, and we look forward to seeing you again soon!
Best regards,
The Confidental Care Team
Excellent service
All staff are welcoming. Excellent service from dentists and hygienist.
— Anonymous
Verified review (2122470)
Review left 1 year ago
This review was collected via email feedback service.
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Very good
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Review from Google
My mum had a dental emergency while visiting us from abroad. The Confidental Team was to the rescue! Thank you Vishal for sorting it out so she can have a relaxing Christmas with the family 😊 without pain and worrying about her teeth.
— Nadia Krüger
T229906
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thank you for your wonderful feedback Nadia and thanks for trusting us with your mums dental care. It's a pleasure for us to help your mum with her dental emergency and ensure she can enjoy a relaxing and pain-free Christmas with the family. It’s always our goal to provide compassionate and timely care, especially in urgent situations. We'll make sure to pass on your kind words to Vishal and the rest of the team.
Wishing you and your family a joyful and peaceful holiday season!
Best regards,
The Confidental Team
Review from Google
Confidential smiles dental practice has been my dentist for the past 4 years. I can’t fault the treatment or service that I have received. The practice is clean and has very pleasing decor. I used to dread visiting the dentist but now I have such confidence in the practitioners that I no longer fear the experience.
— Vicki McNicol
T229326
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much for your kind words Vicki!
We’re thrilled to hear that you’ve had such a positive experience with us over the past four years. Helping our patients feel confident and at ease is always our top priority, so it’s wonderful to know we’ve been able to make a difference for you.
We also take pride in maintaining a clean and welcoming environment, so your feedback on the decor is greatly appreciated. It’s a pleasure to have you as part of the Confidental Smiles family, and we look forward to continuing to care for your smile for many years to come!
Best wishes,
The Confidental Care Team
Review from Google
Always friendly , professional staff.
— sheila kimber
T229009
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the 5 stars Sheila. Hope to see you again soon 😃
Very thorough and very clear
New hygienist to me, Kate. She was very pleasant, very thorough and very clear about my gum problems and the next steps.
— Jeffrey Y
Verified review (2120336)
Review left 1 year ago
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Very good
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Confidental Dental Practice
Thank you Emily.
— Sally C
Verified review (2120320)
Review left 1 year ago
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Very good
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Confidental Dental Practice
Filling by Deepak - taken care of me, thanks.
— Sandeep M
Verified review (2119840)
Review left 1 year ago
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Very good
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A last minute appointment
Excellent service at Confidental.
Deepak fitted me in for a last minute appointment as I was traveling over from France.
— Richard H
Verified review (2117491)
Review left 1 year ago
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Very good
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Review from Google
Sandeep has been amazing throughout my Invisalign journey. He makes sure everything is perfect and gives the best results. Would definitely recommend! Can’t thank him enough.
— Lucy Williams
T227845
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely review Lucy. It's been a pleasure to help you with your smile. Amazing pictures as well. Hope to see you again soon :)
Excellent as always
Saw Lucy today the hygienist, excellent as always, very good advice offered for ongoing cleaning practices, very professional as always.
— Stewart B
Verified review (2116792)
Review left 1 year ago
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Very good
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Hygienist appointment
Hygienist appointment, great job by Lucy.
— Anonymous
Verified review (2116697)
Review left 1 year ago
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Very good
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The best dentist I've ever been to
Professional and very kind, the best dentist I've ever been to.
— Anonymous
Verified review (2116348)
Review left 1 year ago
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Very good
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Review from Google
Having been particularly nervous, in fact terrified of dentists I was dreading my first visit. I was greeted warmly and the staff at confidental were so empathetic. I've needed several hygiene appointments over the last year where Katrina has been so wonderful. Taking time to reassure me and make sure it was painless and also gave a wealth of education to support me. My teeth and gums have improved dramatically in that time and I can't thank Katrina enough for being so awesome.
— katie thurlow
T226960
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Hello Katie, Thank you for sharing your experience with us. We're delighted to hear that our team, especially Katrina, has helped alleviate your dental anxieties and contributed to the significant improvement in your oral health. Your kind words inspire us to continue providing empathetic and personalised care to all our patients. We look forward to seeing you and your healthy smile again soon :)
Review from Google
A brief visit to have a broken off piece of either a tooth or a crown seen by Deepak. By the look of it, I thought it was going to mean either an extraction or a new crown. Since I had brought the piece with me, he was able to simply stick back in place, and I was out again within 20 minutes; and eating and drinking normally within an hour! Great service for only £70.
— Bill Dowling
T226961
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely review and the 5 stars Bill. Looking forward to seeing you again next time :)
Review from Google
This person left a star rating but no comment.
— Charles Holmes
T226962
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the 5 Stars Charles. :)
Excellent service
Excellent service as always.
— Anonymous
Verified review (2115634)
Review left 1 year ago
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Very good
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Review from Google
I love this place if you can love a dentist hehe always professional and the quality of there work is just superb. I was talking this morning to a stranger in the waiting room and we both agreed that it is just so reassuring when we visit.
— jonathan withall
T226963
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thank you so much for your kind words Jonathan! We're truly touched that you feel reassured and comfortable visiting us—especially since it's not always easy to love a trip to the dentist, ☺️! It’s wonderful to hear that our professionalism and quality of care stand out to you. Let's hope that other patients have similar conversations in our waiting room too. Hope to see you again soon 😃