From a person who was frightened of Dentists, I can know feel very comfortable and anxious free and calm going. It is a pleasant atmosphere, friendly, relaxed and would recommend to many of my friends. Thank you to all. Merry Christmas.
— Susan H
Verified review (2115409)
Review left 1 year ago
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Very good
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Excellent experience
Excellent experience as always.
— Anonymous
Verified review (2115107)
Review left 1 year ago
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Very good
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Confidental Dental Practice
I only went for advice on my gums. No treatment needed and Sandeep told me exactly what was causing the problem. This was extremely useful and I shall contact my GP about my medication which was causing the problem. Sandeep is extremely patient and deals with problems very carefully and with a lot of expertise.
— Patricia F
Verified review (2115043)
Review left 1 year ago
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Very good
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My experience
The only thing you need to improve is timekeeping for appointments, I was 15 minutes late being seen, with nobody else in the surgery, that I could see.
— Anonymous
Verified review (2114796)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Confidental
Thank you for taking the time to share your feedback. We sincerely apologise for the delay you experienced for your scheduled appointment.
We always aim to keep to time and provide you with the care you have come used to experiencing. Sadly, yesterday was one of those days when everything didn't go to plan and we apologise for that and sorry for any inconvenience.
Thank you for being forthcoming with your experience. We look forward to providing you with a smoother experience during your next visit.
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Good
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Outstanding
The treatment and care I have had from Dr Deepak Mohal is outstanding. He informed me of my treatment at every step and listened and understood my fears. Everyone at the practice are lovely and friendly
— Tracy K
Verified review (2114250)
Review left 1 year ago
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Very good
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Review from Google
Welcoming friendly and professional. All the staff make feel very at ease. Lucy was brilliant, and very helpful
— Keith Adams
T226276
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Hello Keith, thank you so much for sharing your experience! We’re delighted to hear that you felt welcomed and at ease during your visit. Lucy will be thrilled to know she made a positive impact. We look forward to seeing you again soon! 😀
Can’t fault them in any way
Can’t fault them in any way, always so welcoming. I’ve had a fear of the dentist after a very bad experience many years ago as a kid and believe it or not I had even resorted to removing damaged teeth myself rather than see a dentist but now I’m happy to go my fear has gone and I can’t thank Sandeep enough for what he’s done for me. I can’t recommend him enough, he made me feel so at ease, highly recommended.
— Anonymous
Verified review (2112531)
Review left 1 year ago
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Very good
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A very relaxed appointment
I had an appointment with Vishal for a facial treatment. It was a very relaxed appointment, he knows exactly where to inject and I barely felt a thing. It took less than 10 mins and I’m very happy with the results.
— Joanne M
Verified review (2111908)
Review left 1 year ago
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Very good
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Couldn’t ask for a better dentist
Great service, had an issue with my tooth in the morning. Got an appointment that evening and problem sorted that evening too. Couldn’t ask for a better dentist.
— Anonymous
Verified review (2111706)
Review left 1 year ago
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Very good
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Amazing team
I cannot speak highly enough of Sandeep and his amazing team at Confidental. Going to the dentist is never going to be anyone's favourite thing to do, but I can honestly say that I always have such a positive experience and feel so well-cared for. I've undergone a lot of treatment this year and every appointment has been brilliant. Thank you so much Sandeep - you are awesome!
— Margaret E
Verified review (2111450)
Review left 1 year ago
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Very good
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Confidental Dental Practice
I had my teeth cleaned yesterday and she did an amazing job.
— Linda H
Verified review (2111343)
Review left 1 year ago
This review was collected via email feedback service.
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Very good
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Review from Google
Excellent service for an urgent appointment. Communication with the reception was very clear and I have been offered an appointment very quickly. Information around prices also very clear and in advance of the booking. Dr Deepak Mohal was excellent; very thorough with the process, careful with the restoration and also took the time to gather from me all relevant information. Very happy with the services for Confidental Dental Practice
— Yorgos V
T225309
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Hello Yorgos, Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. Providing clear communication, swift appointments, and transparency around pricing is very important to us. We're thrilled that Dr. Deepak Mohal's thorough care and attention met your expectations. Your kind words motivate us to continue delivering excellent service. We look forward to welcoming you back to Confidental! 😀
Treated with the utmost respect
I have been with this practice for more than 20 years and have always been treated with the utmost respect and courtesy; with all decisions made in unison and after a discussion.
Text and email reminders are a welcome part of this service.
— Sarah A
Verified review (2111065)
Review left 1 year ago
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Very good
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Friendly and efficient
Friendly and efficient, thank you.
— Eileen D
Verified review (2110973)
Review left 1 year ago
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Very good
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Review from Google
Very impressed with hygienist visit. Extremely thorough and very professional, would highly recommend over the basic scale and polish I was used to at other dentists over the years
— Samuel Robertson
T224780
Review left 1 year ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely review Steve. We use the EMS system which uses a warm pressure washer to get the teeth squeaky clean too. Hope to see you again soon 😃
Very pleased with the care
I am always very pleased with the care I receive at the Confidental Practice in Sandhurst which I have been a patient of for nearly 30 years.
— Victor M
Verified review (2110291)
Review left 1 year ago
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Very good
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Perfectly straight forward
Perfectly straight forward visit, no holdups or complications.
— Anonymous
Verified review (2109399)
Review left 1 year ago
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Very good
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Friendly, professional
Friendly and professional service from the receptionists, hygienist and dentist.
— Carole M
Verified review (2109181)
Review left 1 year ago
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Very good
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Consistently good staff
Sandeep is an extremely skilled professional. He listens to his patients and gives excellent treatment. The hygienists and administration staff are also consistently good. I wouldn’t think of using another surgery.
— Anonymous
Verified review (2108676)
Review left 1 year ago
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Very good
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Excellent in every way
Lucy was excellent in every way. I was very satisfied.
— Edward W
Verified review (2108582)
Review left 1 year ago
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Very good
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