Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4742 reviews

5 out of 5 stars

+ 662 reviews from Google 5465 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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⭐️⭐️⭐️⭐️⭐️
I can’t recommend Confidential Dental Practice enough! From the moment I walked in, the staff were welcoming and professional, making me feel at ease. Deepak was thorough, gentle, and took the time to explain everything, which really helped calm my nerves. It’s rare to actually enjoy a trip to the dentist, but they’ve truly set the bar high. Thank you for the exceptional care!

— Katie Vasutova

T223948 Review left 1 year ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much Katie for your kind words and glowing review! We’re delighted to hear that you had such a positive experience with our team and that Deepak was able to make you feel at ease. Providing calm and caring care is at the heart of what we do, and it’s wonderful to know we’ve helped set a new standard for your dental visits. Your feedback means a lot to us, and we look forward to continuing to provide you with exceptional care in the future! 😃

Excellent service

5 out of 5 stars
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As always the treatment and service was excellent.

— Michael M

Verified review (2108169) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent dentistry

5 out of 5 stars
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Always an excellent experience with Confidental in Sandhurst - from entering to exiting the atmosphere is one of quiet confidence. Welcome front of office staff, excellent dentistry and courtesy throughout.

— Richard W

Verified review (2107282) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I had an excellent experience at Confidental Smiles! From the moment I walked in, the team was welcoming and professional, making me feel at ease throughout my visit. The staff were incredibly thorough in explaining every step of the treatment, ensuring I understood and felt confident in the care I was receiving.
Having visited a few times, Deepak & Sandeep were not only skilled but also compassionate, taking the time to address my concerns and ensure my comfort.
Overall, I couldn’t recommend Confidental Smiles enough for anyone looking for top-notch dental care with a personal touch. Thank you for a fantastic experience!

— Rohika B

T222016 Review left 1 year ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much for your glowing review Rohika! We’re thrilled to hear that you had such a positive experience at Confidental. Providing a welcoming and professional environment is something we truly strive for, so it’s wonderful to know we made you feel at ease during your visit.

Our mission is to work together as a team to care for our patients, it's nice to hear that you experienced our dedication and felt informed every step of the way.

Your recommendation means the world to us, and we’re so grateful for the opportunity to care for your dental health. If you ever need anything, please don’t hesitate to reach out—we look forward to seeing you again!

Warm regards from The Confidental Team 😃

Review from Google

5 out of 5 stars
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Highly recommended dentist .

— Sandhurstwolves

T221885 Review left 1 year ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review. Pleased we were able to take care of your dental health 😊

Confidental Dental Practice

5 out of 5 stars
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Always a smile from all staff and you are not rushed.

— Karen F

Verified review (2105067) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent experience

5 out of 5 stars
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Usual excellent experience, considering it is a dental practice!

— Anonymous

Verified review (2105037) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 4 out of 5 stars

Quick, efficient

5 out of 5 stars
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Brilliant - quick, efficient and had full regard for my disability.

— June T

Verified review (2104745) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Hygienist appointment

5 out of 5 stars
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Very through and informed hygienist appointment, good advice was given and all procedures clearly explained.

— Helen W

Verified review (2104288) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent care and advice

5 out of 5 stars
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My first appointment with Katrina and it was light years ahead of any other hygienist appointment I have had before now. Excellent care and advice and the jet wash is a game changer! Thank you.

— Michael B

Verified review (2104228) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

My experience

5 out of 5 stars
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Good.

— Anonymous

Verified review (2103568) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Supportive & understanding

5 out of 5 stars
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Very accommodating for patients who may suffer with anxieties and fears. It’s a challenge in itself just making an appointment. But it is made easier knowing the supportive nature of the team. Every member of the team is very supportive & understanding. Cannot thank them enough for being so supportive. Would recommend the team to anyone.

— Philip W

Verified review (2102290) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Everyone is so pleasant and my appointment was on time.

— Steve Cass

T220710 Review left 1 year ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Steve. Hope to see you again soon 😃

Hygienist appointment

5 out of 5 stars
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Visit to hygienist - painfree, everything explained & great advice given.

— Anonymous

Verified review (2101713) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I dreaded the dentist for most of my life but the switch to confidental has been a life changer. I’ve now been going for around 8 months and in that time I have vastly improved my dental hygiene and even decided to get Invisalign which I couldn’t have imagined in the past.

I’ve always been greeted nicely by the reception team.

Sandeep is such a helpful, warm and professional dentist who puts you at ease from the minute he greets you in reception. He clearly explains everything and makes sure you’re calm and comfortable.

Katrina as a hygienist is probably the nicest dental professional I have ever met - friendly, not judgemental, as well as being thorough!

— Iain R

T220465 Review left 1 year ago
This review complies with Google's policies.

Reply from Confidental

Hello Iain Thank you so much for your kind words and for sharing your experience with us at Confidental! We’re truly honored to have been part of your journey toward feeling comfortable and confident with your dental care.

We’re delighted that our team has made a positive impact—our reception team works hard to create a welcoming atmosphere, and it’s wonderful to hear that Sandeep and Katrina helped you feel at ease and supported throughout your visits. Taking steps to improve your dental hygiene and choosing Invisalign are significant milestones, and we’re thrilled to be able to support you through them.

Thank you again for your trust in us. We look forward to being here for you as you continue your dental journey! 😃

My experience

5 out of 5 stars
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Check up then Lucy.

— Angela G

Verified review (2100276) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very nice staff

5 out of 5 stars
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My experiences at the practice have always been good. Very nice staff that keep you informed in your treatment.

— Anonymous

Verified review (2100198) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very understanding

5 out of 5 stars
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I have been a patient for many years and have always had a positive experience. I am a very nervous patient, Sandeep is very understanding consequently I have always had a positive experience.

— Anonymous

Verified review (2099950) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I had an exceptional experience with Dr. Bali and the hygienist Lucy ! From the moment I walked in, the atmosphere was warm calm and welcoming. Lucy was thorough yet gentle, making my cleaning comfortable and stress-free. Dr. Bali took the time to explain everything clearly, showing genuine care for my dental health. Their professionalism and attention to detail are truly commendable. I’m grateful to have such a skilled, compassionate team taking care of my smile. Highly recommend!”

— Wasan Shaya Shaya

T219336 Review left 1 year ago
This review complies with Google's policies.

Reply from Confidental

Hello Wasan thanks for the lovely review. It's nice to hear that your visit was a pleasant one. Hope to see you again soon 😃

Meticulous attention to detail

5 out of 5 stars
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Excellent hygienist appt as usual.
Lucy’s meticulous attention to detail and explaining everything was excellent.

— Janice D

Verified review (2099038) Review left 1 year ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars