Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4742 reviews

5 out of 5 stars

+ 662 reviews from Google 5465 total reviews

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Latest Reviews by Working Feedback

Hygienist appointment

5 out of 5 stars
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Another thorough, effective and comfortable appointment with Kate today. I grow more and more impressed with the Confidental Team with each appointment. Thank you.

— Anonymous

Verified review (1955250) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

An excellent dental practice

5 out of 5 stars
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In my opinion Deepak is an excellent dentist, his knowledge is always up to date with treatments and is never pushy as he explains the situation and leaves you to make your decisions. Always cheerful and and makes you feel very welcome. What more can you want as, let’s face it, no one really likes going to the dentist! Also the receptionists are always cheerful and welcoming and helpful.

— Julie C

Verified review (1954584) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Confidental Dental Practice? 5 out of 5 stars

Excellent after service

5 out of 5 stars
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Excellent after service.

— Michael C

Verified review (1954405) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Confidental Dental Practice

5 out of 5 stars
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My appointment at Confidental ran very efficiently. Both appointments were on time and thorough.

— Anonymous

Verified review (1954403) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very good

5 out of 5 stars
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My treatment was very good.

— Arthur R

Verified review (1954287) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Dental hygienist appointment

5 out of 5 stars
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As always, my treatment was efficient and thorough and Melissa put me at ease.

— Valerie B

Verified review (1952135) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Caring service

5 out of 5 stars
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Always a kind and caring service.

— Anonymous

Verified review (1951548) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Emergency appointment

5 out of 5 stars
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Very nervous patient. Severe tooth ache prior to attending. Excellent service from start to finish.

— Anonymous

Verified review (1951478) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Susan Brown

T156265 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 stars Susan. Hope to see you again soon 😃

Hygienist

5 out of 5 stars
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Very professional and detailed explanation at every step, thank you.

— Katherine T

Verified review (1950791) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

First appointment

5 out of 5 stars
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This was my initial appointment as a new patient and I was overwhelmed with the friendliness and welcome from all members of staff that I met - on Reception and in the treatment room.

— Sarah L

Verified review (1950772) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very happy with the care

5 out of 5 stars
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I am very happy with the care shown by Lucy as my dental hygienist. She always is concerned with ensuring that I am as comfortable as possible throughout each appointment as well as giving me helpful feedback about how I can best keep my teeth clean.

— William C

Verified review (1950323) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent care

5 out of 5 stars
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The gentle care of the dentist has ensured a pain free procedure with excellent results.

— Ann M

Verified review (1949720) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

I really needed Confidental and they didn't let me down.

5 out of 5 stars
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I was in considerable pain with a tooth. I put in an emergency call and was seen by Sandeep very quickly.
We have a plan!

— Robert H

Verified review (1949509) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Exceptional Service

5 out of 5 stars
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Faultless, pain free and a big thanks for accommodating me a short notice.

— Anonymous

Verified review (1948051) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Routine Hygienist appointment

5 out of 5 stars
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Fantastic staff.
Very understanding.
Great with anxious patients.
Very reassuring.
Amazingly clean surgery.

— Anonymous

Verified review (1947879) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Hygienist/tooth extraction

5 out of 5 stars
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Great care again from the Confidental team, thanks.

— Anonymous

Verified review (1946947) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Having not attended a dentist for a while due to covid issues I am delighted that I went to confidential, all the staff are so lovely. Was treated so well and everything explained to me, a great dental practice very caring and nothing is too much trouble for them. Would recommend them 100%

— Wendy Paternoster

T155134 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Wendy and thanks for trusting us with your dental care. Hope to see you again soon 😃

I requested an appointment

4 out of 5 stars
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Requested an appointment due to sore teeth on left side of mouth. Dentist was thorough took x-rays & showed results reassured me nothing was wrong & put it down to my general physical health.

— Lynette K

Verified review (1946788) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Good
How likely is it that you would recommend Confidental to a friend or colleague? 4 out of 5 stars

Hygienist Visit

5 out of 5 stars
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Lucy is wonderful - friendly, welcoming, personable, patient. Professional and caring, she is experienced and skilled and I leave reassured that my oral health is in great hands.
The receptionist team are equally wonderful.

— Cindy E

Verified review (1946600) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars