Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4742 reviews

5 out of 5 stars

+ 662 reviews from Google 5465 total reviews

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Latest Reviews by Working Feedback

Exceptional treatment

5 out of 5 stars
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Digital camera work saved me having the old method of taking an impression so one very happy lady, the outcome was very successful.

— Anonymous

Verified review (1910663) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Teeth looking great

5 out of 5 stars
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My first of 3 Hygienist appointments in 2024.
Katrina does a great job and she is always very caring and takes time to explain what she is doing so as to put you at ease. Thanks.

— Ian T

Verified review (1908574) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Two fillings

5 out of 5 stars
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Every time I go to Confidental they make you feel welcome and they always do a great job! Always a happy customer once I leave.

— Anonymous

Verified review (1908529) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent service

5 out of 5 stars
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Excellent service, phoned at 1600, implant teeth had come out. Was given an appointment straight away, was back home by 1700, teeth fixed, no charge

— Brian H

Verified review (1908439) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Confidental Dental Practice? (tap on a rating) 5 out of 5 stars

Hygiene, Cleaning teeth

5 out of 5 stars
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My experience as always was really good. Very professional, kind and full of great advice on how to keep looking after my teeth.

— Anonymous

Verified review (1908396) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Great

5 out of 5 stars
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Great and friendly staff with plenty of advice and overall great service, would definitely recommend them to friends and family.

— Tyrone E

Verified review (1908386) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Jean Dunnet

T148171 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 4stars Jean. Glad we could see you. Will try our best to get 5 stars from you when we see you again 😉

Treat your teeth

5 out of 5 stars
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Treat your teeth to a gentle jet wash, I highly recommend a visit to hygienist Katrina, always a pleasure, comfortable and pain-free! Thank you.

— Heidi R

Verified review (1905774) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very caring and friendly

5 out of 5 stars
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Lucy, my hygienist is super professional, very caring and friendly. She gives very good and helpful advice if necessary. The dental practice has a very calm and warm atmosphere created by the lovely receptionists.

— Carole N

Verified review (1904781) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Good communication and customer focus

5 out of 5 stars
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I always feel so well looked after at Confidental. The dentists and hygienists explain what they are going to do and are good at outlining what they have discovered and then discussing the best treatment. Appointment booking is simple and, on the odd occasion I have needed emergency treatment, I have been seen very promptly.

— Anonymous

Verified review (1904654) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Absolutely satisfied

5 out of 5 stars
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Lucy has been my hygienist for many years and I'm absolutely satisfied with how she cleans my teeth.

— Linda B

Verified review (1904568) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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As ever top drawer, hence the reason I've been coming here over 20 years

— Alan Haggar

T147438 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Alan. Hope to see you again soon 😃

Hygienist appointment

5 out of 5 stars
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Lovely relaxing appointment with Lucy this morning.
Everyone at the practice are so welcoming and caring.
Thank you.

— Cathryn H

Verified review (1902802) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

An incredible service and an incredible team

5 out of 5 stars
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I had been having intermittent toothache for the past 2 weeks. It didn't go away so I thought I had better get it checked out. I got an appointment today with my dentist (Vishal). He was very calm & kind as always. I am a very anxious dental patient after a hideous experience at another dental surgery a few years ago.
Vishal had a thorough look at my teeth & he immediately put my mind at rest. He explained that it was nothing major. He applied a seal on my gum to stop the sensitivity I was feeling and advised me to buy a specific toothpaste to give me ongoing relief.

When I went to pay at the reception desk, I was informed that there was 'no charge'.I was genuinely shocked. What an incredible service and an incredible team.
I have been a patient with Confidental for about 6 years now, having had a really bad experience with a local NHS dentist. I literally turned up in agony on their doorstep in desperation. I have to say they were amazing & so kind back then, and have continued to be wonderful ever since. I wouldn't go anywhere else and have recommended many others to this amazing dental practice ever since I found them.

— Karen T

Verified review (1902427) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Barry Mountstephens

T147216 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 stars Barry. Glad you are happy with your treatment. See you again soon 😃

Thorough, very professional dental care

5 out of 5 stars
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I have been a patient at Confudental for several years. It is an excellent, well run practice with high standards. The dentists are all thorough and very competent, as are the hygienists. The reception staff are always friendly and helpful.

— Anonymous

Verified review (1900969) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Fillings

5 out of 5 stars
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Dr Vishal was great as always.

— Anonymous

Verified review (1900351) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Hygienist visit

5 out of 5 stars
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Lucy is very calm and lovely. She talks through everything she is doing and I was delighted with the outcome.

— Jo L

Verified review (1899731) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Andrew Hubbard

T146929 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 stars Andrew. Hope to see you again sometime this year 😃

Treatment discussed for a future date.

4 out of 5 stars
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Discussion of options available for future treatment.

— Anonymous

Verified review (1899510) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars