Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4742 reviews

5 out of 5 stars

+ 662 reviews from Google 5465 total reviews

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Latest Reviews by Working Feedback

Staff are excellent

5 out of 5 stars
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No improvement needed, all staff are excellent.

— Dawn H

Verified review (1845944) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent care and attention

5 out of 5 stars
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Excellent care and attention.

— Douglas B

Verified review (1845668) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Carried out thoroughly and expertly

5 out of 5 stars
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Both carried out thoroughly and expertly with full explanation.

— Anonymous

Verified review (1844437) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Friendly and understanding

5 out of 5 stars
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I had an emergency appointment for a tooth extraction after experiencing dreadful pain - I met with Vishal who was amazing! Very calming, understanding, super professional, warm and friendly and really put me at ease as I 10000% don’t enjoy trips to the dentist, I came to this dentist a few years back and wouldn’t hesitate to highly recommend them. Amy on reception is a credit to the team, again she was warm, friendly and understanding.

— Anonymous

Verified review (1843744) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Treated with so much respect

5 out of 5 stars
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I went to another dentist and I was made to feel humiliated and very uncomfortable. When leaving I was so upset and drove to Confidental and was treated so lovely from the minute I arrived to the minute I left. Everyone was so kind understanding and welcoming. I would have no hesitation in recommending Confidental to anyone.

— Janette M

Verified review (1837534) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent service

5 out of 5 stars
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Excellent service as always.

— Kenneth A

Verified review (1836607) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Perfect experience. Warm, welcoming and highly professional.

— Anton Macarthur

T134185 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Anton. Hope to see you again soon 😃

Great experience

5 out of 5 stars
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Great experience, Kate was very professional and gave excellent advice.

— Juliet G

Verified review (1835372) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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As a very nervous patient I attended with an emergency appointment.From the moment I walked in the reception staff were so friendly. I was completely at ease with Sandeep he certainly restored my faith in Dentists. I have even booked my next appointment!

— Ellen Colville

T133041 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review. We are pleased that you found us and it's a pleasure to be able to take care of you. Hope to see you again soon 😃

A good experience

5 out of 5 stars
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As usual the services I received were delivered professionally by people who care about my dental health. Appointments were on time and everyone I encountered in the Practice were helpful and friendly. All in all a good experience.

— Philip E

Verified review (1832167) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Super fast, super good

5 out of 5 stars
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Responsive, patient centred dentist, highly recommend.

— Jeremy H

Verified review (1830896) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Very comfortable

5 out of 5 stars
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Very thorough clean, professional while friendly. Communicated throughout and felt very comfortable.

— Anonymous

Verified review (1830707) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 4 out of 5 stars

Hygienist

5 out of 5 stars
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Excellent service as usual, been seen by Lucy for many years, like seeing a friend, puts you at ease, always explains what she’s doing, very happy.

— Lee H

Verified review (1829108) Review left 2 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Great service

5 out of 5 stars
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Great service as normal.

— Anonymous

Verified review (1827875) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I have been seeing my hygienist Lucy for around 20 years . Her exceptionally thorough work and advice has meant that I have needed VERY little dental work over the years.
I wouldn’t dream of going anywhere else!

— Chrissy Brooks

T131934 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for trusting us with your dental care Chrissy. Loving the review will share this with Lucy too. Hope to see you again soon 😃

Very happy

5 out of 5 stars
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Very happy.

— Anonymous

Verified review (1824408) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I can truly say my experience of visiting Confidental practice was a great experience. My dental surgeon Vishal really took care of me, was very informative, professional and friendly. Vishal explained each step of my procedure step by step which helped my nerves alot. I am so happy with the end results of my teeth & can now smile in confidence once again all thanks to Vishal professionalism & great team.

— pards singh

T131291 Review left 2 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for trusting us with your care Pards. We are happy that you are pleased with the final result. Hope to see you again soon 😃

Excellent service

5 out of 5 stars
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Excellent service as usual. I went to see Katrina for my 6-monthly hygiene treatment, mentioned a small filling had come out recently and an old tooth had a bit broken off as well a week earlier, so I wondered if Deepak could have a quick peek and make the appropriate length of appointment. Almost before I knew it, straight after she had finished after only a 10-minute wait, within about 20 minutes, Deepak had repaired them both. Okay, I was £190 poorer, for two fillings, but you get the service you pay for these days!

— William D

Verified review (1823144) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Confidental Dental Practice

5 out of 5 stars
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Hygienist.

— Anonymous

Verified review (1823040) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Chipped crown

5 out of 5 stars
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Over the weekend a little bit of the crown on one of my teeth broke off. I wasn’t in any pain or discomfort, but thought it best to check with Deepak how much damage was done. I rang for an appointment just after 9am. It wasn’t an emergency, but Deepak saw me at 12:30, and smoothed off the rough edge. A very efficient service. The crown was fitted almost 20 years ago, so although it would last a bit longer, I decided it was best to get it replaced now. Appointment booked already.

— Elaine H

Verified review (1821978) Review left 2 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars