Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4742 reviews

5 out of 5 stars

+ 662 reviews from Google 5465 total reviews

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Latest Reviews by Working Feedback

Flexible appointments

5 out of 5 stars
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Appointment arranged quickly followed by detailed checks and treatment recommended.
Flexible appointments for next stage.

— Anonymous

Verified review (2404307) Review left 3 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Always such caring and professional service. Makes you feel very confident and relaxed for a visit to the dentist. Highly recommend

— Karen Davidson

T397891 Review left 3 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Karen, for your lovely review and kind recommendation! We’re delighted to hear that you consistently feel cared for, confident, and relaxed during your visits — that’s exactly the experience we aim to provide. Your feedback means a great deal to the whole team, and we look forward to seeing you again soon!
— The Confidental Team 😃

Highly recommend

5 out of 5 stars
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Everything about Confidental is outstanding and incredibly professional. From the initial consultation through to the final outcome you will not be disappointed. I would highly recommend Confidental to anyone who needs treatment at the highest level.

— Paul T

Verified review (2404029) Review left 3 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent service

— Nick May

T396436 Review left 3 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Nick, for your kind words and 5-star review! We’re delighted to hear you received excellent service — your feedback means a lot to the whole team. We look forward to seeing you again soon!
— The Confidental Team 😃

Brilliant staff

5 out of 5 stars
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Have been going to Confidental Dentist for many years
I am very pleased with service and staff are brilliant too. Definitely would recommend them.

— Hilary J

Verified review (2402509) Review left 3 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Delighted by my experience

5 out of 5 stars
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I have been delighted by my experience. Vishal is a kind, professional, and amazing dentist and the best dentist I have ever had. His dentistry is exceptional and his customer care is fantastic. The receptionists are always friendly and professional. It is a pleasure to have you as my dentist. Well done Vishal and well done Confidential!

— Anonymous

Verified review (2402362) Review left 3 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Another wonderful experience at the dentist, I never thought I’d say that, but this dentist is always brilliant. I saw Deepak today and then Katherine for a clean, such a positive and gentle approach which I very much appreciate. If anyone is anxious about going to the dentist then this is the right choice for you!

— susan burden

T394823 Review left 4 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Susan, for your wonderful review! We love hearing that your visits are such positive experiences — especially when that’s not something you expected to say about the dentist!
Deepak and Katherine will be delighted to know their gentle and caring approach made a difference for you. Helping anxious patients feel comfortable and supported is something we care deeply about, so your recommendation means a great deal to us.
Thank you again for your kind words and continued trust — we look forward to seeing you at your next visit!
— The Confidental Team 😃

Professional, thoughtful and courteous

5 out of 5 stars
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My dentist was, as ever, professional, thoughtful and courteous. What was going to be done during the appointment was clearly explained and any questions I had were answered carefully. This is much appreciated.
Thank you.

— Anonymous

Verified review (2399079) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Hygienist

5 out of 5 stars
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Very good Hygienist appointment

— Adrian R

Verified review (2396906) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Professional and friendly care. My teeth feel great after my hygienist appointment.

— Amanda Bowen

T392774 Review left 4 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Amanda, for your lovely review! We’re delighted to hear you found the care both professional and friendly, and that your teeth are feeling great after your hygienist appointment. Your feedback means a lot to us, and we look forward to seeing you again soon!
— The Confidental Team 😃

Very calming

5 out of 5 stars
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I was happy with my treatment and found the dentist very calming

— Pauline L

Verified review (2396207) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

My experience

5 out of 5 stars
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Dental hygiene work.

— Isabel W

Verified review (2394998) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

So professional

5 out of 5 stars
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Lucy is so professional and checks for your comfort throughout. Have been a patient with her for many years.

— Jean S

Verified review (2394826) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

My experience

4 out of 5 stars
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Excellent

— Anonymous

Verified review (2394269) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 4 out of 5 stars

Review from Google

5 out of 5 stars
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Amazing service, comfortable at all times

— Tyson Punchlines

T389640 Review left 4 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much for your kind words! We’re delighted to hear you felt comfortable throughout your visit — that’s exactly what we aim for. We really appreciate your feedback and look forward to seeing you again soon!
— The Confidental Team 😃

Brilliant team

5 out of 5 stars
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Brilliant team as always

— Angela G

Verified review (2393501) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Confidence in Confidental

5 out of 5 stars
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Confidental is a high quality dental practice. I will use another capital C to say that I have total Confidence in Confidental. Well done.

— Richard P

Verified review (2393348) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Had my first hygienist appointment in years with Katherine yesterday. From the outset she was very reassuring and kind and explained everything she was doing and why it was necessary. I won't say the experience was a particularly nice one - you can't expect it after so long and with so much to do - but what I can say is that Katherine totally put me at ease and allowed me to go at my own pace. For the most part the process was painless and a far cry from my previous NHS experience. Would not hesitate to recommend.

— Mandy Kern

T387160 Review left 4 months ago
This review complies with Google's policies.

Reply from Confidental

Thank you so much, Mandy, for your thoughtful and honest review. We know that coming back for a hygienist visit after many years can feel quite daunting, so we’re really pleased to hear that Katherine helped you feel reassured, comfortable, and able to go at your own pace. Her calm and caring approach is something we’re very proud of.
It’s great to hear that the experience was mostly painless and such a positive step compared to previous visits. Thank you for trusting us with your care and for your kind recommendation — we look forward to supporting you on your oral health journey moving forward.
— The Confidental Team 😃

Cheerful, caring attitude

5 out of 5 stars
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I was very happy with both my check up appointment with Vishal and my hygienist appointment with Lucy.
As usual, Lucy explains everything and her cheerful, caring attitude helps me relax.
I had some awful experiences going to the dentist as a child that still cause me to fear appointment even now. Even though I have never had a bad experience at Confidential I am still wary of any visits. All the staff do everything possible to try and overcome my fears. Thank you.

— Lynda F

Verified review (2391505) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Excellent care

5 out of 5 stars
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Excellent care from Lucy the hygienist. She explained the procedure in great detail, highlighting aspects of oral care and how I could improve this. I felt that I had received a fully comprehensive and constructive dental hygiene appointment. I was very pleased with this.

— Susan G

Verified review (2391310) Review left 4 months ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars