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Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

https://www.confidentalsmiles.co.uk 01252 877 309

Excellent rating from 4744 reviews

5 out of 5 stars

+ 662 reviews from Google 5467 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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service was excellent as normal

— Carl Percey

T91567 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 stars Carl. Glad we could see you and hope to see you again soon 😃

Review from Google

5 out of 5 stars
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Very Satisfied by my Hygienist visit not prepaired to tell you who did it, because I do not want her booked up solid next time I go.

— Tony Anderson

T91568 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Tony, will share this with our hygiene team, I'm sure they will be smiling after seeing this 😃

Pain free with pleasant staff

5 out of 5 stars
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Visiting a hygienist will never be a fun day out but my visit was pain free with pleasant staff.

— Lesley C

Verified review (1665419) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Hygienist

5 out of 5 stars
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Dental visits of any kind are not my favourite event, but Katrina makes the visit so much easier. Absolutely passionate about what she does, she’s always friendly, approachable and chatty and puts her clients at ease at every stage- I highly recommend a visit!

— Heidi R

Verified review (1665208) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very good care and two crowns prepared made and fitted in a morning. Ongoing care continues to be excellent with hygienists Katarina and Lucy and dentist Bali.

— duncan clark

T90338 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Duncan, hope your new crowns give you years of service. 😃

Recent appointment

5 out of 5 stars
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Appointment went well as usual, staff friendly and efficient. Price rise was a bit of a shock up by £6 apparently, would like to know price raises in advance.

— Anonymous

Verified review (1663961) Review left 3 years ago
This review was collected via email feedback service.

Reply from Confidental

Dear Valued Patient at Confidental,

Thank you for taking the time to provide feedback regarding your recent appointment. We are thrilled to hear that the staff were friendly and efficient, as that is always our goal.

Regarding the price increase, we apologise for any inconvenience caused. Our prices are periodically reviewed to ensure we are able to continue providing the highest quality of service and products to our customers. In recent times we have had to increase our prices to cover our increased running costs with the cost of living crisis.

To help our patients we are providing a short explanation of our changing prices and a link to our latest prices on our website. https://www.confidentalsmiles.co.uk/fees/

This link and information comes to you with your e-mail appointment reminders - hoping that our customers have access to the latest prices 3 weeks before your actual appointment.

We understand that price changes can be a surprise and we value your loyalty and trust in our services. In the future, we will continue to make every effort to communicate any price increases in advance. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for choosing us for your dental needs, and we look forward to your next visit.

Best regards,
Confidental Care Team
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

First appointment at Confidential Dentist

5 out of 5 stars
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Excellent reception staff giving my wife and I a warm, pleasant welcome. The Dentist equally pleasant and friendly providing an excellent informative dental appointment.

— Anonymous

Verified review (1663602) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sara Kitchen

T90191 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 stars Sara, hope to see you again soon 😃

Review from Google

5 out of 5 stars
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I am so glad my friend recommended I try Confidental. The staff are always friendly and efficient and there is plenty of impressive and up to date equipment. But best of all the treatment offered is first class. For most of my life I believed that local anaesthetic just didn't work for me. When I started seeing Sandeep I realised that was not true. Genuinely pain free dentistry is possible. I have had crowns, a root canal treatment and an extraction - all pain free. I also appreciate Sandeeps 'conservative' approach - he will sometimes say 'it will need doing in the future but there is no need just yet.' I really trust his judgement and who would have thought it was possible to actually feel rather relaxed in the dentist's chair?

— Jane Seymour

T89628 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the amazing review Jane, we are so pleased to be able to take care of your dental health and hope to continue to see you in the future 😃

Excellent as usual

5 out of 5 stars
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My visit to Katrina, the hygienist, was excellent as usual.

— Anonymous

Verified review (1661729) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Care and patience

5 out of 5 stars
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My treatment was the extraction on a tooth with a broken root, removal of a significant amount of infection, and placing of a dental implant. I greatly valued the care and patience during the treatment. I am a very nervous patient, and every effort was made by Dr Vishal Mohal to keep the treatment as painless as possible. I also appreciated the kindness of the dental nurse.

— Anonymous

Verified review (1660706) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Root canal

5 out of 5 stars
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I had been in pain most of the weekend and managed to get a cancellation, I was rather distressed but Deepak handled the situation with his usual calm self and explained thoroughly what would be happening with expertise and sensitivity.

— Elaine G

Verified review (1660612) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent service as usual. The team are friendly and caring and always ensure I am fully informed and supported throughout my treatment whilst keeping a close eye on my dental anxiety so I always feel comfortable. The best!

— Margaret McEwan

T88952 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks a million for the lovely review Flo, hope to see you again soon and we will work hard for your Invisalign and braces treatment. Looking forward to the end result 😃

Review from Google

5 out of 5 stars
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I’ve always been terrified of the dentist and I’m always putting it off. The two members of staff who were helping me where fantastic. they made me feel at ease they really were great very caring and reassuring always checking I was ok.
When your nervous and a bit scared it’s so nice to have nice caring people helping you. I’m going to stop avoiding the dentist now As there really is nothing to worry about.
nice caring people make such a difference
thanks again
Tilly and nam

— Jamie Silverthorn

T88745 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Jamie, glad we could take care of you and hope you are out of pain. Hope to see you again soon to help you care for your teeth and gums. 😃

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Claire Thomas

T88704 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for awarding us your 5 stars Claire, hope to see you again soon ?

Thank you

5 out of 5 stars
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My 14 year old had two teeth removed by Sandeep and it couldn’t have gone better. He reassured him and spoke to him throughout, explaining each step thoroughly. Thank you.

— George T

Verified review (1659168) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Confidental Dental Practice

5 out of 5 stars
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Sandeep, as always the consummate professional.

— Malcolm P

Verified review (1658932) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Pleasant experience

5 out of 5 stars
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Usual pleasant experience.

— Roger H

Verified review (1657239) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Having recently finished a course of having my teeth straightened and the removal of old metal fillings I would throughly recommend Confidential Dental. From the ever cheerful reception team to my dentist Sandeep and the dental technicians and hygienists. A throughly professional outfit who understand customer service. 5*

— Robert Leamon

T87896 Review left 3 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for trusting us with your dental care and teeth straightening Robert. Your 5 stars have made our week 😃

Brilliant Care and Service

5 out of 5 stars
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I'm so happy with the team; the receptionists are helpful and kind, Deepak and Katrina take such excellent care and anything discussed in check ups is immediately communicated for the hygiene appointment. Thank you!

— Anonymous

Verified review (1656785) Review left 3 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good
How likely is it that you would recommend Confidental to a friend or colleague? 5 out of 5 stars