As always excellent service. Had extraction and 2 crowns, pain free. Sandeep put me at ease explaining the process at each stage, which really helped. Have been going to this dentist for a number of years and all staff are professional, friendly and very helpful. Would recommend this dental practice.
β Hilary J
Verified review (1614510)
Review left 4 years ago
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Very good
I am very happy with my dentist
I am very happy with my dentist Sandeep. He is excellent, always sorts out any problem I have. I have been with them 15 years and never had to put in a complaint. They deal with you very professionally always seen on the date of an emergency. Cant thank them enough.
β Karen E
Verified review (1613545)
Review left 4 years ago
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Very good
Excellent treatment
Excellent treatment as always - loads of help and advice.
β Joshua S
Verified review (1613424)
Review left 4 years ago
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Very good
Review from Google
Great service, hygiene appointment, thorough as ever!!
β Tania Armstrong
T72861
Review left 4 years ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely review Tania. Glad we could take provide you with great quality dental care. Looking forward to helping you care for your teeth and gums for life π
Exemplary
Lucy is always pleasant and interested in your well being. She consults with me on every action taken. The service she gives is always exemplary.
β Jacqueline W
Verified review (1612376)
Review left 4 years ago
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Very good
Review from Google
This person left a star rating but no comment.
β John Filoman
T72735
Review left 4 years ago
This review complies with Google's policies.
Reply from Confidental
Thanks for trusting us with 5 stars John, hope to see you again soon π
Excellent treatment
Lucy as friendly as always. Excellent treatment.
β Diane A
Verified review (1611657)
Review left 4 years ago
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Very good
Emergency appointment
I rang in the morning for an urgent appointment and was given one for that afternoon, unfortunately I had to change it at short notice to half hour later because my transport was delayed , they were very gracious and polite and fitted me in, seen by Sandeep, he was excellent and thorough, cannot recommend this practice highly enough.
They are excellent at every visit.
β Catherine P
Verified review (1611612)
Review left 4 years ago
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Very good
Review from Google
From start to finish Sandeep was great! 18 months Iβve felt in safe hands and would highly recommended. Every member of staff is friendly and polite. Thanks again and see you all for regular check ups ππ
β Dan P
T72470
Review left 4 years ago
This review complies with Google's policies.
Reply from Confidental
Yipee, thanks for the lovely review Dan, glad you trusted us to take care of your smile.
Look forward to seeing you soon helping care for your teeth and gums for life π
Review from Google
Just had an appointment with Hygenist Kate McKey and as per usual, she was super. Problems are always rectified with Kate, she is understanding, compassionate (I have a severe 'gag' problem - awkward for a Dentist!) kind, supportive and extremely professional. Previous experiences with Hygenists have never been like this! Lovely reception staff too, always willing and helpful.
What a fab dentist experience! I felt so comfortable and at ease, as I had not really experienced this before! Went with a second opinion in mind, and ended up wanting to change my current dentist! Besides great dental attention, reception ladies were extremely friendly and professional, nothing was too much trouble! Would recommend anyone with doubts to visit this practice.
Just had a second appointment with Sandeep who sorted out a problem for me, just three days till Christmas! So very glad he could see me. Kind, considerate and very caring, his attending lady lovely as well, and the nicest reception staff you could meet! Itβs an altogether great Dental Practice!
β sue spruce
T72428
Review left 4 years ago
This review complies with Google's policies.
Reply from Confidental
Amazing review thanks so much Sue. Hope to see you again soon π
Empathetic, diligent, professional
Lucy is empathetic, diligent, professional, and very sweet natured. Having had and still having ongoing treatment for cancer I find Lucy is gentle and understands that the body is still in trauma, so she ensures that her treatment does not undermine my well being or comfort. I would recommend Lucy to treat all cancer patients either ongoing or post treatment. She is an asset to Confidental and her expertise should be utilised to benefit the practice.
β Christine M
Verified review (1609712)
Review left 4 years ago
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Very good
Check up
Usual very good service from reception to appointment.
β Richard W
Verified review (1609690)
Review left 4 years ago
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Very good
Hygienist appointment
Melissa has been my hygienist for quite a few years and I am always very happy with her work.
β Ann B
Verified review (1608967)
Review left 4 years ago
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Very good
Always friendly, very relaxed
As always an excellent visit. Deepak was very thorough and Lucy was as well. She always remembers where potential issues have been highlighted in the past and very positive and supportive in ensuring they donβt occur. The atmosphere in the surgery is always friendly and very relaxed.
β Tony R
Verified review (1608747)
Review left 4 years ago
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Very good
Hygienist appointment
Have been coming to Lucy for many years, always friendly and professional.
β Anonymous
Verified review (1608436)
Review left 4 years ago
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Very good
Fantastic as always
Kate and the assistant were fantastic as always explaining everything in detail what she was doing and how I could improve with my flossing.
β Angela G
Verified review (1608422)
Review left 4 years ago
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Very good
Review from Google
Deepak was as always welcoming and polite. Checked my teeth and confirmed any areas of work with me.
Katrina is a very caring individual. Always ask how I am feeling. Which is strange as in the 4 years I have been there I have never felt any pain in any of the work she has carried out. Today (11/03/2014) The receptionist greeted me by my name before I had introduced myself. How fantastic.
Thank you
β Nick May
T71708
Review left 4 years ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely review Nick, will pass on your comments to Katrina I'm sure it will make her happy for the weekend, hope to see you again soon π
Very good and attentive care
Very good and attentive care as usual. Useful advice given by the dentist.
β Anonymous
Verified review (1607235)
Review left 4 years ago
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Very good
Review from Google
I went to see Deepak starting in February and he made an achy tooth feel better from that first meeting. Pain rooted from a cracked tooth from deep within. Iβd been a few times more after that for a filling and a crown to save my tooth. I liked how he explained each process and even showed how the crown was made. Every visit was pleasant, thorough and comfortable, with each question addressed and advice given. Thank you again, Deepak and the rest of your wonderful, caring team!
β Catherine Walder
T71611
Review left 4 years ago
This review complies with Google's policies.
Reply from Confidental
Amazing review thanks so much, glad we could help and hope to see you again soon π
Review from Google
I had my routine hygiene today with Ellen and Bimala. The whole experience was so positive. I love going to Confidental. They make me feel welcome and calm. Thank you Confidental πͺ₯π€π
β Nadia Kruger
T71588
Review left 4 years ago
This review complies with Google's policies.
Reply from Confidental
Thanks for the lovely review Nadia hope to see you again soon to continue to care for your teeth and gums π