Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4744 reviews

5 out of 5 stars

+ 662 reviews from Google 5467 total reviews

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Latest Reviews by Working Feedback

Excellent

5 out of 5 stars
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As always my appointment with Melissa the hygienist was extremely good.

β€” Yvonne B

Verified review (1599375) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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Makes going to the dentist a pleasant experience.

β€” Lindsay Rolfe

T68437 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Lindsay, any tips on how we can get to the magic 5 stars? Regards Sandeep

Always looked after very well

5 out of 5 stars
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I had to have impressions done and Vishal talked me through each stage which put me at ease. Always looked after very well.

β€” Anonymous

Verified review (1598555) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Confidental Dental Practice

5 out of 5 stars
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Saw Katrina this time as Lucy was not available. Found her as caring as Lucy. Would recommend either for hygiene.

β€” Christine R

Verified review (1598300) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Very good

Perfect in every aspect

5 out of 5 stars
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It was perfect in every aspect as usual. Katrina did a great job and gave a thorough cleaning. I am glad to be a customer of Confidental and Katrina.

β€” Anonymous

Verified review (1598198) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I had my teeth whitening 🦷 process done with a lovely lady called Tilly Houston who went through every step with me an assured me at times when my teeth were very sensitive that it was all completely normal concept of the whole process, I am so pleased with the outcome of my teeth there beyond my expectations & are gleaming so pearly white! Could not have gone anywhere else it was exceptional :) I can now smile with so much more confidence

β€” Rianna Hughes

T68151 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Rianna, look forward to seeing you again soon. Will share your lovely review with the team πŸ˜ƒ

I cannot fault my treatment

5 out of 5 stars
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I cannot fault my treatment with either my dentist or my hygienist. The fact I do a near 200 mile round trip for my dental care says it all!

β€” Anonymous

Verified review (1597852) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Very good

Skilful, knowledgeable and kind

5 out of 5 stars
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Skilful, knowledgeable and kind. Thank you to the whole team.

β€” Anonymous

Verified review (1597671) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Hygienist Appointment

5 out of 5 stars
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The hygienist was great. Kept me informed about what she was doing and the condition of my gums/teeth. She also understood how to make the experience as comfortable as possible for me.

However, it was a shame the clinical team were let down by the reception staff that excluded me from the waiting room as I don’t wear masks. I was made to sit on a chair by the door with no access to TV or magazines, felt like I was in the naughty step.

β€” Josephine H

Verified review (1597075) Review left 4 years ago
This review was collected via email feedback service.

Reply from Confidental

Hi Josephine,
Thank you for your review, we value all feedback from our patients.
We are sorry you feel this way. We have to follow the current healthcare guidelines that masks are still required to be worn by all staff, patients and visitors to the practice. You are able to wear a visor at your next visit should you feel more comfortable wearing this. We currently don't have any magazines or newspapers available in our waiting room due to the current guidance in place. We hope you understand and we look forward to seeing you at your next visit. Thank you, Confidental.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Good

Excellent Service

5 out of 5 stars
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Very nervous, had not been to the dentist in around ten years. This could not of been a better experience. Kind, Caring, and Gentle.

β€” Anonymous

Verified review (1596754) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Don’t know why I was worried!

5 out of 5 stars
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Totally pain free, quick and easy extraction of a wisdom tooth!

β€” Sara L

Verified review (1596591) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Hygienist

5 out of 5 stars
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I have been a patient of Lucy for many years. Her long career has afforded her a complete professional and excellent service and I could not recommend her more highly.

β€” Keith T

Verified review (1596166) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Brilliant

4 out of 5 stars
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Very efficient and friendly service.

β€” Michael F

Verified review (1595993) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Overall, how was your experience of our service? Very good

Fantastic

5 out of 5 stars
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Getting braces fitted as an adult was scary. The staff were amazing and Vishal was friendly and professional.
Thank you for making the process that much easier.

β€” Janice M

Verified review (1595731) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Whitening & trying out moulds

5 out of 5 stars
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Vishal and assistant are always on point and very pleased that Vishal is as fussy as I am.
Thanks guys and see you in April.

β€” Raf C

Verified review (1595492) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Hygenist appointment and Implant work

5 out of 5 stars
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As usual my experience was first class. Lucy worked her magic and told me off (but that's OK I deserved it). Vishal removed stitches as part of an implant treatment. Felt nothing whatsoever, as was the case after the first part of the treatment.
Would always recommend Confidental to others.

β€” Frank B

Verified review (1595221) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Just brilliant

5 out of 5 stars
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Another great hygienist experience with Katrina and Holly, friendly and professional and just the best treatment ever. I should mention the reception staff are brilliant and helpful too. I am so pleased to have changed to Confidential.

β€” Alan B

Verified review (1595175) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Really positive experience

5 out of 5 stars
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Really positive experience considering no one really likes going to the dentist!
Hygienist was friendly and efficient and I left feeling my teeth were clean and sparkly!

β€” Anonymous

Verified review (1595019) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Thorough checkup

5 out of 5 stars
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Nice welcome from Reception team, thorough checkup from Sandeep, and great service from hygienist.
Very happy.

β€” Simon R

Verified review (1594388) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Excellent as usual

5 out of 5 stars
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Excellent as usual, lovely caring hygienist, extremely patient.

β€” Doreen P

Verified review (1594302) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good