Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4744 reviews

5 out of 5 stars

+ 662 reviews from Google 5467 total reviews

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Latest Reviews by Working Feedback

Makes me feel at ease

5 out of 5 stars
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The whole team at Confidental are so welcoming. S is great, makes me feel at ease and talks through what he is doing during treatment.

— Naomi G

Verified review (1575332) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Thorough job

5 out of 5 stars
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I would recommend my hygienist M P. She is very professional, always keeping you informed about what she is doing. She does a thorough job and my teeth and mouth always feel better when she has finished.

— Barbara R

Verified review (1575325) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Most helpful

5 out of 5 stars
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With the virus issue still ongoing they are certainly doing their best. I never find the Hygienist treatment a comfortable experience in normal times. K's Chairside manner and approach is most helpful to put you at your ease as best she can.

— William D

Verified review (1575214) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Overall, how was your experience of our service? Very good

Amazing!!

5 out of 5 stars
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I have been seeing Katrina for some time now and at each and every appointment she is always so personable, knowledgeable and goes out of her way to explain everything she does and check everything feels ok. The results are amazing and so thorough. I can’t recommend her highly enough.

— Anonymous

Verified review (1575069) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Extraction of infected tooth

5 out of 5 stars
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I was offered 3 options on how to deal with the problem. I chose to have the tooth extracted during this appointment. The procedure was painless and by the following day the pain had gone.

— Richard T

Verified review (1574800) Review left 4 years ago
This review was collected via online systems.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I had a tooth crack yesterday morning, was seen at 5.30 the same day, tooth repaired, then a crown fitted within 2 hours. Not a cheap experience but outstanding work by the practice

— Greg Easterbrook

T60718 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Greg, glad we could take care of you. Hope to see you again soon 😀

Fantastic customer service

5 out of 5 stars
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I have been a member at Confidental for over 5 years. The service is always great, the staff are always ready to go above and beyond to make the visit as pleasurable as possible.
One recent visit stands out where my youngest child had to attend with me. The staff went out of their way to make the visit as easy as possible, from the reception staff all the way to the hygienist and dental assistants.
I wouldn't go anywhere else.

— Anonymous

Verified review (1573854) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Most impressed

4 out of 5 stars
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K is a top hygienist.
Most impressed with the service provided.

— Stephen R

Verified review (1573641) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Confident and friendly

5 out of 5 stars
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The confident and friendly hygienist and explained the procedure.

— Hilary J

Verified review (1573459) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very careful and experienced took me in for emergency dental treatment today,I'm not the easiest paitent , had to have two teeth out as they were infections ,they explained what they was going to do in every step, thanks to Sandeep and assistant for your help , reception very very helpful too ,would recommend this clinic ,

— Lee Butterworth

T60227 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Amazing review thanks for this, glad we could help you and thanks for visiting us. 😃

Review from Google

5 out of 5 stars
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Lost a filling, got an appointment the following week as was not urgent. In and out in 15 mins with new filling. Painless.

— Margaret North

T60162 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for trusting us with you care, it's a pleasure to help you care for you teeth and gums. Hope the filling gives you years of service and look forward to seeing you soon 😃

A pleasant visit

5 out of 5 stars
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The appointment was just on time and very quick and efficient. Just enough informal chat before the examination. A pleasant visit.

— Anonymous

Verified review (1572158) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Excellent Dental Practice

5 out of 5 stars
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Excellent dental practice from the moment you walk in the door till you leave.

— Kim M

Verified review (1571918) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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Although I was only having a straightforward check up, everything was explained fully and time was taken to discuss any potential problems and action I could take to avoid future treatment being necessary.

— Geoffrey S

Verified review (1571917) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Dental appointment

5 out of 5 stars
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Smooth dentist appointment.

— Anonymous

Verified review (1571898) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Very satisfactory

4 out of 5 stars
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Very satisfactory discussion resulting in a good plan.

— David L

Verified review (1571115) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Overall, how was your experience of our service? Very good

Phew!

5 out of 5 stars
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An 0800 appointment for two crowns is not the best start to anyones week. However, as ever, Sandeep ensured the session was painless and made sure to explain the various stages of the procedure. The crowns are a brilliant match and Sandeep goes to great lengths to make a nervous patient feel at ease - thank you!

— Heidi R

Verified review (1570732) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Great service as usual

— Georgi Christov

T58973 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 star review Georgi hope to see you soon 😀

Final Implant fitting

5 out of 5 stars
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The procedure was easy for me and the result is amazing.
Sandeep was thorough and precise.

— Nancy G

Verified review (1570537) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Missing tooth

5 out of 5 stars
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Brilliant caring friendly staff, really polite and informative, thank you.

— Angela G

Verified review (1570530) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good