Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4744 reviews

5 out of 5 stars

+ 662 reviews from Google 5467 total reviews

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Latest Reviews by Working Feedback

Great treatment

5 out of 5 stars
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Great treatment as usual. Further implant work, brilliant.
Look forward to my two new teeth.

— Dorothy K

Verified review (1570526) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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All the Staff were very helpful and Friendly.

— Seedy Saidykham

T58945 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the 5 star review hope to see you again soon 😀

Crown replacement

5 out of 5 stars
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This was the first time in many years that I’ve needed an anaesthetic and I was a little apprehensive as I’ve always found anaesthetics in the mouth quite painful. Not today, I barely felt a thing. Deepak kept checking I was okay, throughout the appointment. He even went out of his way to see me a second time in the day, to help me out with an issue that was of my making. Thank you.

— Anonymous

Verified review (1570127) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Confidental Dental Practice

5 out of 5 stars
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I knew that when I first met Katrina that her high standard of professionalism, calming presence and personality combined with a wonderful smile that she would be the therapist to see. I regularly attend my dental surgery for biannual checks but I have not seen a therapist/hygienist for several years. Katrina provided an overall assessment to begin with and then clear understandable explanations of the treatment stage by stage. For once, in my 60 years of visiting a dental surgery I was completely at ease, and have made a further appointment, a testimony alone to the confidence and trust that I have in her.
Thanks also to her assistant Debbie as well, a great team at Confidential which began with a warm welcome in reception.

— Nick C

Verified review (1569960) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Confidental Dental Practice

5 out of 5 stars
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Always providing an excellent service.

— Ronald H

Verified review (1568726) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Emergency Appt re Unstable Crown

5 out of 5 stars
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My crown had come loose and my gum was swollen and felt very uncomfortable.
I contacted Confidental on Friday morning and they managed to fit me in later that day.
They removed my crown, treated the area, cleaned it up and re-fitted it. I was done and dusted in under 20 minutes. It certainly feels a lot better already, so thank you for the prompt service. As I am covered under my dental plan for the emergency appointment all I had to pay for was the glue etc used.

— Ian T

Verified review (1568719) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Emergency appointment

5 out of 5 stars
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I rang the surgery at 8 .30 and was given an appointment at 10 30 same day.
The dentist immediately diagnosed my problem and was able to give me advice and a prescription to solve my problem.
I could not have received better treatment from the receptionist and the dentist.
Already benefiting from care and attention that I received.

— Richard T

Verified review (1568588) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

I felt completely at ease

5 out of 5 stars
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My dentist, Vishal, was friendly and thorough. I felt completely at ease.

— Susan H

Verified review (1568499) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

An excellent appointment

5 out of 5 stars
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The appointment was my 6 monthly check up and hygienist consultation.
Both aspects were carried out very efficiently and with detailed dialogue relating to the condition of the whole of my mouth. The hygienist was very informative and showed a more efficient way to clean and reduce plaque. Her assistant was an additional aspect of the appointment since my last visit and was very beneficial with excellent care and control of the water volume used. An excellent appointment.

— Tony R

Verified review (1568253) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Always friendly and efficient

5 out of 5 stars
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Just been for my annual checkup with Vishal. As usual everything was very pleasant and safe. Who would have thought, years ago, I would be saying I enjoy my visits to the dentist and hygienist!

— Anonymous

Verified review (1568211) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Super

5 out of 5 stars
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They got me in very quickly and Deepak dealt with the problem very effectively and efficiently.

— Paul K

Verified review (1568102) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I have been going to the practice for over 6 months now and every visit is smooth, personal and nothing is too much trouble. The reminder services, welcome/processing post appointment with the reception team is always a pleasure. Sandeep is very communicative, explains what is happening and why, gets to know you as a person not just a patient and is a huge credit to the profession. If I could rate the team more than 5 starts then I would not hesitate to. I would highly recommend Confidental Dental Practice.

— Mark Foyle

T58341 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Wow thanks for the lovely review Mark, smiles on all of our faces, glad to see our care is worthy of 5 stars, hope to see you again soon 😀

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Christine Jones

T58289 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for trusting us with a 5 star review, hope to see you again soon 😀

Review from Google

5 out of 5 stars
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Pleasant environment, friendly welcome, attentive appointment. I learned from the experience. Well done Confidential

— Rick Peacock-Edwardsw

T58194 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review hope to see you again soon 😃

All very pleasant

5 out of 5 stars
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I was very impressed that I got an emergency appointment so fast and also that I got an appointment the next day to have a crown fitted. The staff are all very pleasant and there is always someone laughing so makes for a good atmosphere.

— Ann B

Verified review (1567086) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— gavin hanmore

T60196 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for trusting us with a 5 star review Gavin, will share it with our team 😃

Confidental Dental Practice

5 out of 5 stars
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I had a routine hygienist appointment with Lucy, ably assisted by Nan.
It never ceases to amaze me how their teamwork appears so practised that each seems to know what the other is going to do without saying a word.
This leads to an enhanced patient experience - thank you both!

— Tina P

Verified review (1566659) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Hygienist appointment yesterday was great, they are so helpful and professional. Much appreciated everyone's hardwork.

— Belinda Pierce

T60066 Review left 4 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Belinda, glad we could help you with your dental health, hope to see you again soon 😃

Appointment

4 out of 5 stars
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I have been a long term patient at this practice. I have always been treated correctly with professional safety from reception throughout to the procedure ascertained.

— Anonymous

Verified review (1566397) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
Was your treatment painfree? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Good

Confidental Dental Practice

5 out of 5 stars
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Very personable and helpful team!

— Anonymous

Verified review (1566145) Review left 4 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good