Working Feedback

Confidental

70A Yorktown Road, Sandhurst, Berkshire, GU47 9BT

Excellent rating from 4744 reviews

5 out of 5 stars

+ 664 reviews from Google 5469 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Deepak was very calming and talked me through the treatment. As a very nervous patient this is very important to me.

โ€” Lauren Kosky

T42057 Review left 5 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Lauren hope to see you again soon ๐Ÿ˜ƒ

Feel completely safe

5 out of 5 stars
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Always professional, helpful and friendly staff, and in these present times feel completely safe.

โ€” Hilary J

Verified review (1534181) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Confidental Dental Practice

5 out of 5 stars
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Everyone is very friendly and helpful.

โ€” Anne H

Verified review (1533880) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Facebook

5 out of 5 stars
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I am 40 years old and never even had a filling so having to have a back tooth out today was extremely scary! However, Sandeep put me at ease, called me last week to explain the procedure. It was over in minutes and apart from a bit of discomfort the rest of the day- I was expecting more!) I am totally fine, no need for pain relief or anything. I don't live in Sandhurst anymore but will travel to Confidental as they are superb and I highly recommend

โ€” Lisa Wilson

T41811 Review left 5 years ago
This review complies with Facebook's policies.

Check and clean

5 out of 5 stars
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Very good and pleased with treatment from Katrina and Holly, also excellent hygiene measures in place as well.

โ€” Carl R

Verified review (1533335) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Cerec appointment with Sandeep

5 out of 5 stars
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Another excellent appointment with Sandeep. I saw Sandeep to have a cracked tooth fixed. Even though I work at Confidential, I can be a nervous patient myself after previous
bad dental experiences.
My appointments with Sandeep have always gone smoothly and are always pain free even the injections.
Best dentist I have ever had work on my teeth.
Also thanks to Rosa who was assisting during my appointment.
Highly recommend Confidental.

โ€” Lucy B

Verified review (1532863) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Confidental Dental Practice

5 out of 5 stars
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Very good, friendly and professional.

โ€” Anonymous

Verified review (1532588) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

I have my smile back

5 out of 5 stars
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After decades of grinding my teeth, I went for a routine check up and Vishal gave me suggestions on what I can do to prevent any further damage to my teeth. I opted to have them built up and the process went so smoothly. It was quite a long process but it was completely pain free and I felt at ease every step of the way. My teeth now look amazing and I couldnโ€™t be happier. Thank you for giving me my smile back Vishal. You are the best.

โ€” Deborah A

Verified review (1532547) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Review from Facebook

5 out of 5 stars
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Top guys for hygiene, safety and happiness.

โ€” Karen Fairley

T41293 Review left 5 years ago
This review complies with Facebook's policies.

Review from Google

5 out of 5 stars
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Always excellent

โ€” Steve Bradshaw

T41266 Review left 5 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lovely review Steve, hope to see you again soon ?

Hygienist

4 out of 5 stars
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This was the first time I have had this particular hygienist. I don't like to write a negative review, but feel it's necessary. I found that the treatment was too aggressive. It hurt at times and when I raised my hand to indicate I wanted it to stop, it was only momentarily. As I had to do this a few times, I'd hoped that the use of the electric descaler would have been stopped and continued by hand. My tongue got nicked and when I rinsed there was quite a bit of blood. Usually at the end my teeth are polished. This didn't happen.

โ€” Anonymous

Verified review (1532328) Review left 5 years ago
This review was collected via email feedback service.

Reply from Confidental

Thank you for your honest review, we are sorry to hear that you had a painful experience as we try our best to make it calm and caring.
Priding ourselves in providing our patients with the best technology and results, We upgraded our Airflo machines (polishing system) as they prove excellent at removing stubborn-staining. The sensation can feel slightly strange but we would never want our patients to be in deep discomfort. We take our feedback and complaints very seriously so please do not hesitate to contact us if you would like to discuss further. Our reception team will happily assist you if you wish to see a different or your usual hygienist, for your next appointment with us.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Overall, how was your experience of our service? Neither good nor poor

Review from Google

5 out of 5 stars
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Highly recommended. Excellent care and felt very safe. Thanks again to Deepak and the team!

โ€” Debbie Still

T41139 Review left 5 years ago
This review complies with Google's policies.

Reply from Confidental

Thanks for the lively review Debbie, hope to see you again soon ๐Ÿ˜ƒ

Check up and hygienist appointment 6 monthly.

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Anonymous

Verified review (1531962) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

6 monthly check up and hygienist

5 out of 5 stars
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Very professional and caring service provided.

โ€” Anonymous

Verified review (1531920) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Hygienist with Lucy

5 out of 5 stars
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Excellent as usual, friendly and professional and reassuring

โ€” Catherine P

Verified review (1531678) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Check up

5 out of 5 stars
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Very efficient and courteous. Advice was very well given.

โ€” Anonymous

Verified review (1531106) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Chipped crown filed smooth

5 out of 5 stars
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Chipped crown filed smooth, no fuss no pain.

โ€” Jeremy H

Verified review (1530740) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Check up and Hygenist

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Anonymous

Verified review (1530627) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

I am grateful for the advice

5 out of 5 stars
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As always Katrina was professional and informative. The new teeth cleaning method used was very effective. I also purchased a new toothbrush that was recommended and it too is really making a difference so I am grateful for the advice.

โ€” Raymond G

Verified review (1530544) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good

Extraction, Hygienist,3D X-ray Cracked Tooth filling

5 out of 5 stars
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Extraction, didn't feel anything. Hygienist went well and now I can proudly smile. 3D X-ray very impressed with new technology and how constructive implants going to take place.

โ€” Jatindar M

Verified review (1530507) Review left 5 years ago
This review was collected via email feedback service.
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
Was your treatment painfree? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Overall, how was your experience of our service? Very good