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Selby Dental Care

28 New Lane, Selby, North Yorkshire, YO8 4QB

Excellent rating from 3090 reviews

5 out of 5 stars

+ 669 reviews from Google 3759 total reviews

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Latest Reviews by Working Feedback

Excellent service

5 out of 5 stars
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Excellent service, all questions answered, very friendly and helpful staff.

— Lesley B

Verified review (1607475) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient

4 out of 5 stars
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Efficient and all staff were friendly. A short wait beyond appointment time.

— Nicholas M

Verified review (1606323) Review left 4 years ago
This review was collected via email feedback service.

Reply from Selby Dental Care

Thank you so much for your lovely feedback. We look forward to seeing you again.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Selby Dental Care

5 out of 5 stars
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I recently had a yearly check up and was advised that I needed a filling which Dr. Varley did for me. l was very pleased with the treatment that I received which was done efficiently and painless. The reception staff were also very helpful.

— Andrew G

Verified review (1605893) Review left 4 years ago
This review was collected via email feedback service.

Reply from Selby Dental Care

Thank you so much for your lovely feedback. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient staff

5 out of 5 stars
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Very pleasant and efficient staff.

— Timothy K

Verified review (1605268) Review left 4 years ago
This review was collected via email feedback service.

Reply from Selby Dental Care

thank you for your lovely feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Selby Dental Care

5 out of 5 stars
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The new paperwork update online saved a lot of time and meant I could complete it in advance of my appointment which is much better than previously. I didn't have to wait long to be seen and the care provided was excellent from xrays to a scale and polish. The team are polite and approachable. The only downside to my visit was that I was told the dentist would call me that afternoon regarding further work needed and this did not happen. I may have to chase this up myself but the practice is busy and I understand there may be waiting times for call backs.

— Anonymous

Verified review (1605241) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Dental deep clean and whitening

5 out of 5 stars
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Excellent service and well explained service. Dentist is professional and competent and gentle in her approach. Whitening treatment clearly explained.

— Anonymous

Verified review (1605208) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and attentive

5 out of 5 stars
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Everyone was helpful and attentive and the treatment was friendly, efficient and painless, I was delighted with the whole experience

— Reverend N

Verified review (1604514) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant service

5 out of 5 stars
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Excellent service as always - staff are patient, understanding, informative & caring.
Brilliant service.

— Anonymous

Verified review (1603886) Review left 4 years ago
This review was collected via QR code.
Overall, how was your experience of our service? Very good

Selby Dental Care

5 out of 5 stars
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If I had not had to wait 15 minutes for my appointment this would have been a five-star review.
Being in a dentist’s waiting room for an extra period of time is not great for an already nervous patient staff were very polite and I understand that sometimes delays can not be avoided.

— Sharon W

Verified review (1603358) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and efficient

5 out of 5 stars
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Very friendly and efficient service.

— Anonymous

Verified review (1603247) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Reliable service

5 out of 5 stars
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Good reliable service. On time.

— Christine W

Verified review (1603219) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly and professional

5 out of 5 stars
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Very efficient on arrival and with the dentist who was very friendly and professional.

— Kerry L

Verified review (1602778) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Usual excellent service.

— Anonymous

Verified review (1602397) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good dentist

5 out of 5 stars
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Very efficient and very good dentist and nurse.

— Anonymous

Verified review (1601629) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent customer service

4 out of 5 stars
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Excellent customer service, staff were welcoming, and I was seen on time.

— Elizabeth R

Verified review (1600792) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars
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Very satisfied. Reasonably on time (10 minutes overdue). Got the replacement filling I needed. In and out in 30 minutes.

— Anonymous

Verified review (1600767) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made my daughter feel at ease

5 out of 5 stars
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Very professional staff at reception. Our visit was excellent, our dentist made my daughter feel at ease and comfortable receiving her treatment as was I. Explanation of dental care for myself and my daughter was very good.

— Heather P

Verified review (1600691) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quickly sorted out

5 out of 5 stars
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Quickly sorted out, but said it might chip again, so I might have it taken out.

— Andrew F

Verified review (1600688) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

No problems

5 out of 5 stars
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Broke a wisdom tooth 2 weeks ago, only 50% of the tooth remained. Booked an appointment to either have it removed or a temporary filling. Dentist decided it was better to extract it. This was my preferred option.
No problems during extraction or afterwards. Numbness took around 3 hours to disappear.

— Tony S

Verified review (1600208) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment was thorough

5 out of 5 stars
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Lovely staff, very clean and tidy, had the first appointment but didn't go in till 15 minutes after time given, but, that was the only disappointment, treatment was thorough.

— Davina N

Verified review (1600016) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient