Verified review (1576560)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
Very friendly and professional
Everyone was very friendly and professional.
— Lydia S
Verified review (1576559)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Good
A no-nonsense approach
As a very nervous customer, I was pleased with the dentist I was pleased with the service received.
The dentist approach was a good balance between a no-nonsense approach alongside a considerate/caring approach.
Thank you.
— Tracy T
Verified review (1576536)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team.
Overall, how was your experience of our service?
Very good
Felt very comfortable
Very professional and friendly.
Felt very comfortable.
— Laura W
Verified review (1576441)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
Crystal Peaks Dental Centre
Friendliness of all staff.
— Anonymous
Verified review (1576370)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
Crystal Peaks Dental Centre
Appointment and treatment on time.
— Anonymous
Verified review (1576239)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
My experience
Both dentist (Francis) and hygienist (Jackie) were mindful that I am a nervous patient and were reassuring/made me feel more comfortable.
— Anonymous
Verified review (1576152)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
Second to none
My level of care is second to none.
— Kelly T
Verified review (1576118)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
Review from Google
The surgery was very efficient. I was in pain and they managed to sort me an appointment for that day with my dentist. Thank you
— Jackie Stockley
T61127
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This is a five star review and well deserved. I have been in a lot of pain and on contacting Crystal Peaks Dental Centre the receptionist was able to grant me a same day appointment (thank you). Xrays were taken and a hole was found under the gum line on one of my larger teeth. Options were discussed and I elected extraction. I wasn't looking forward to it but the Dentist (Francis Collett) was exceptionally Professional and put me at ease. The whole process was quick and pain free. I barely felt the injections let alone the rest of the process. With an extraction there has to be some brute force but Francis had great technique and was able to extract the tooth with very little trauma to the rest of my mouth. I couldn't believe how quick the process was and at the end I asked if I could see the tooth. There were two huge roots going in opposite directions. Francis had managed to snap the tooth and managed to abstract the tooth and one root in one piece, then worked on the second root. The whole tooth was complete, nothing was left behind, there was no cracking of bones, no drilling, no bleeding and more importantly I had and still have no pain. Thank you Francis and Team.
— James Whitley
T61063
Review left 4 years ago
This review complies with Google's policies.
Very organised
The practice was very organised.
— Anonymous
Verified review (1575592)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
A great service
A great service from Mr P as usual.
— Mario D
Verified review (1575586)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
Crystal Peaks Dental Centre
How quick and friendly all the staff are, also how welcoming the dentist is.
— Anonymous
Verified review (1575571)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
Very understanding and professional
The lady I saw was very understanding and professional, she made me feel very comfortable as I’m a nervous patient.
— Anonymous
Verified review (1575563)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team.
Overall, how was your experience of our service?
Very good
Very well organised
The same friendly team but still very well organised during ongoing Covid distancing.
— Anonymous
Verified review (1575449)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, we will share this with the team at our next practice meeting.
Overall, how was your experience of our service?
Very good
Crystal Peaks Dental Centre
An appointment was given immediately and the problem was dealt with quickly and efficiently.
— Stephen W
Verified review (1575350)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
A good experience
Very informative, overall a good experience, thanks.
— Rita G
Verified review (1575133)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Steve Livesey
T60853
Review left 4 years ago
This review complies with Google's policies.
The dentist was very good
The dentist was very good, explained everything well. I am a nervous patient and she put me at ease. Thank you. Reception staff polite and professional.
— Edward W
Verified review (1575107)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
My experience
It was a new dentist after being treated by Mr Harper for 25 years so was a bit nervous but needn't have worried, very nice lady and put me at ease.
— Maureen N
Verified review (1575093)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good