Verified review (2408656)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Crystal Peaks Dental Centre
Very nice, professional people but very expensive for a basic hygiene appointment. The previous dentist did the same for free!
— Anonymous
Verified review (2408504)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
The calming manner meant a lot
Had three fillings and not only did Francis have patience with me but her calming manner meant a lot!
— Kirsty M
Verified review (2408231)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Great
Great, caring and thorough service.
— Kay G
Verified review (2407892)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
My recent appointment
Very nice dentist.
— Bradley F
Verified review (2407781)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to write good feedback about your visit to Crystal Peaks Dental Centre we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Very efficient, helpful an caring
— Andrew Heseltine
T400108
Review left 1 month ago
This review complies with Google's policies.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to write good feedback about your visit to Crystal Peaks Dental Centre we will ensure this is shared with the team.
Friendly and professional
I felt very comfortable throughout my whole experience. This was my first visit to a dentist in six years so I was a little nervous and needed some reassurance. I was not disappointed. Every team member I spoke with was friendly and professional during my visit. Each step of the process was explained clearly to me, no surprises. I left happy and relaxed. Thank you.
— David B
Verified review (2406986)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Highly recommend
Absolutely fantastic, highly recommend
— Steven J
Verified review (2406701)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to write good feedback about your visit to Crystal Peaks Dental Centre we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
Was this treatment paid for privately, or on the NHS?
Private
Extremely pleasant
Mr Peach and all the team at the surgery were all extremely pleasant and informative.
— Anonymous
Verified review (2406052)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to write good feedback about your visit to Crystal Peaks Dental Centre we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Very friendly and professional practice
— Paul Morton
T398745
Review left 1 month ago
This review complies with Google's policies.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Wonderful
This is the best dentist practice I have ever had.
Mr Peach is wonderful.
— Victoria A
Verified review (2405746)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
What an amazing service today! I’ve had excruciating toothache for 5 days over bank holiday. I called my Dentist this morning, got me in straight away, Sarah the Dentist was amazing doing a root canal treatment. She was superb. Can’t thank the Dental Practice enough ☺️ thank you!!!!
— DENISE MOORWOOD
T398031
Review left 1 month ago
This review complies with Google's policies.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to share you experience of visiting our practice. Our team aim to provide high levels of care to all our patients, it is lovely to hear that this is appreciated. I will make sure that your comments are passed on to the rest of the team. We look forward to seeing you again at your next visit.
Excellent care
Had emergency extraction as tooth broke in half causing severe pain. Obtained an appointment on the same day due to the nature of the problem and the pain. Sarah was very caring and ensured the procedure was pain free and bleeding completely stopped before leaving. Very pleased with Sarah and the treatment received, as I’m a nervous patient but felt completely safe in her care. Excellent care and dentist. Thank you
— Lynne W
Verified review (2404339)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Great service
Great service as always, was running a little late
— Anonymous
Verified review (2404323)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Excellent
I’ve just had a hygienist appointment with Anna . She was very thorough and professional and also very aware of my concerns. She was able to put me at ease by explaining everything and I would recommend her completely. I was in for at least 25 minutes. Excellent.
— Philip K
Verified review (2404280)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Friendly, efficient
My check up today was friendly, efficient and thorough. Thank you
— Peter W
Verified review (2404150)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Fantastic, made me feel at ease
I’ve only been today for the first time as a check up before a root canal. The dentist was absolutely fantastic, made me feel at ease with no judgement whatsoever even though I do have issues with my teeth. The receptionist was absolutely wonderful and smiling, making you feel very welcome!
— Anonymous
Verified review (2403818)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to leave us this feedback. Many people, such as yourself are nervous about visiting the dentist. Our staff are committed to making the experience as pleasant as possible for everyone who visits. I will make sure your comments are shared with the rest of the team. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
My recent appointment
Very satisfied with treatment and everything .
— Anonymous
Verified review (2403379)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to write good feedback about your visit to Crystal Peaks Dental Centre we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Hygienist appointment with Jacqueline, very thorough clean! Teeth look white, clean and shiny
— Gemma Gash
T397372
Review left 1 month ago
This review complies with Google's policies.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to write good feedback about your visit to Crystal Peaks Dental Centre we will ensure this is shared with the team.
My recent appointment
Excellent.
— Anonymous
Verified review (2403323)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Crystal Peaks Dental Centre
Thank you for taking the time to write good feedback about your visit to Crystal Peaks Dental Centre we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
