Verified review (1999397)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Tooth extraction
Was in pain, the receptionist was superb, got me in as an emergency. Mr Peach as usual did the deed without incurring any more pain, thank you very much.
— Dean W
Verified review (1999051)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
A pleasure to visit
Mr Peach is so patient with me as I am nervous, but he always puts me at ease. The treatment is excellent.
— Anonymous
Verified review (1998622)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Smashing service.
I’ve never felt so comfortable going to the dentist. I never went for years because of my fear. Best of all John doesn’t want to see me for 18months. Thumbs up to you all.
— Anonymous
Verified review (1998542)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Review from Google
Always a great service. Very professional and friendly.
— Peter O'Brien
T170740
Review left 2 years ago
This review complies with Google's policies.
Great Service
I was very pleased with the service received.
— Anonymous
Verified review (1998432)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Excellent
Was in on time, the treatment was excellent.
— Dean F
Verified review (1998331)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
The best
Good service, quick, made me feel welcome and comfortable.
— Anonymous
Verified review (1997279)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Great job
Great job and put me at complete ease.
— Anonymous
Verified review (1997133)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Filling
Mr Peach was very good.
— Anonymous
Verified review (1996905)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Unscheduled visit to ask dental advice.
I turned up without an appointment to ask advice re a dental problem. I was seen within 10 minutes and had my concerns promptly addressed by Mr Peach. He was friendly and efficient and furnished me with the information I requested. Very impressed with the speed I was seen at such short notice.
Many thanks.
— Valerie P
Verified review (1996826)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Support and care
I was so scared for the appointment with Kendra but she was kind and efficient. She managed the time effectively and completely put me in her hands and I felt safe.
— Anonymous
Verified review (1996578)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Excellent attention
My wife and I received excellent attention. Also we were given good advice on caring for our teeth and suggestions on additional services available that are of benefit.
— Norman D
Verified review (1996222)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
5 star
As always no problems very helpful, not rushed in and out, 5 star.
— Anonymous
Verified review (1996034)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Urgent appointment
I needed an urgent appointment as I had lost a filling and was worried the tooth would break and I was going abroad. The triage in my opinion isn’t fully working as there are urgent treatments needed that don’t always have pain or abscess, this was my case but despite saying why it was urgent for me, I was dismissed as not urgent. However, I was later offered a cancellation for the next day and was sorted before my holiday. I am grateful to the reception that gave me that appointment. At my appointed time I arrived to find the dentist was behind schedule, I wasn’t worried about this at all. However, Beatrice was really kind, came and explained the delay and apologised. She then gave me a glass of water. My overall visit was great, my tooth got sorted quickly and painlessly. The dentist I saw was very nice and she attended to me as quickly as she could. All in all I would recommend this practice but would suggest an overhaul of the triage to take into consideration just what can be classed as urgent and not just if you’re in pain. My own condition affects my facial bones so if I need treatment it’s needed quickly so I don’t have to have the tooth removed as this could end up with the jaw bone going necrotic and therefore have to have that necrosis removed as well.
— Anonymous
Verified review (1995783)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Repair
Appointment on time and treatment efficiently completed, highly satisfied.
— Anonymous
Verified review (1995413)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Front tooth
OK eating a hot cross bun bit something hard and the unthinkable happened, yes I have a false front tooth which had decided to break off the one at the side of it, Not a pretty sight. Well so you know it's not easy to get in the dentist they are very busy. So oh dear I will have to not smile and see if that works. Anyway you picture the scene so I decided to ring and hope for the best. Hay presto 4 days later (there was a weekend in the middle) I can now smile again.
I have got to thank the receptionist (sorry forgot to get her name) she was on the ball and very understanding. Also Mr Peach that worked his wonders to get it sorted so I could smile again. Thank you both of you.
— Gillian P
Verified review (1994884)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Check-up appointment
Saw my usual dentist John, as always he was great, made me feel relaxed and checked my teeth thoroughly.
— Anonymous
Verified review (1994832)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Invisilign assessment
Knowledgable but not pushy.Really lovely manner.
— Anonymous
Verified review (1994670)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?
Everything was fine
Although every time I go to the dentist I am very nervous. Everything was fine thank you.
— Mandy L
Verified review (1994117)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Crystal Peaks Dental Centre?