I always have a pleasant enjoyable visit. All staff are pleasant and approachable no matter how busy the practice is. I always find the premises clean and relaxing even during the recent building works. Thank you to you all.
— Debra H
Verified review (1247735)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team. We look forward to seeing you at your next visit.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Excellent Service
Excellent service. Had problems following an extraction but the practice fitted me in very quickly for two emergency appointments and I was dealt with very efficiently on both occasions. Thanks for all you did.
— Christopher J
Verified review (1247733)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. We're pleased to know your dental problem was resolved. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Always Professional
I have attended the Dinnington Dental Practice for many years. I have always found the treatment I have received both appropriate and professional
— Jean H
Verified review (1247726)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Amazing & Very Patient
My dentist, Amy, and all the dental nurses are kind and caring and take a great deal of time and care when treating me. I had an terrible fear of dentists before seeing Amy but she puts me completely at ease. She's amazing and very patient.
— Elizabeth M
Verified review (1247727)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to Amy and the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Your appointment at Genesis Dental
The answer machine is no good, would be better the person could answer, the dentist them self are always really professional, and very caring
— David H
Verified review (1247724)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you for your feedback, I'm sorry to hear you are not happy with the new telephone system. It does now allow patients to be put on hold, explaining that they are in a queuing system, this only happens when reception are dealing with a patient at reception and unable to answer the phone straight away. I will share your thoughts with the team about how happy you are with the dentists and we look forward to seeing at your next appointment.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Very Pleasant and Polite
I was able to choose a date and time at my convenience that was only a couple of weeks in advance.
At the appointment there were no issues and I only had to wait 2 mins before being seen and there were no issues with the service. All staff we very pleasant and polite, thanks.
— Anonymous
Verified review (1247676)
Review left 7 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team. We look forward to seeing you at your next visit.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Your appointment at Genesis Dental
Appointment on time. Very fast and efficient check up.
— Sadie V
Verified review (1247462)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
All Fab!
Reception and dentist were all fab! Thank you!
— Louise B
Verified review (1247412)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Your appointment at Genesis Dental
The dentist was very thorough, polite and informative. We didn't have long to wait even though the surgery was busy.
— Michael S
Verified review (1247410)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Your appointment at Genesis Dental
Very good experience, even the kids didn't mind going.
— Damion W
Verified review (1247402)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Such a Relaxed Atmosphere
I hated going to the dentist until I found the Dinnington Dental Practice. Now I feel so relaxed due to the staff they create such a relaxed atmosphere.
— Ian L
Verified review (1247394)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team. See you at your next visit to the practice.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Clear & Concise
Mr Gamo is my Dentist. I find him to have the perfect mix of supportive professionalism being very aware of patients needs ie when they are nervous and perhaps need a little more understanding. I also find him to be very clear and concise when explaining the dental work which he is doing.
— Anne A
Verified review (1247385)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to Mr Gamo and the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Made Me Feel at Ease
Friendly service made me feel at ease with my treatment
— George H
Verified review (1247383)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Your appointment at Genesis Dental
Went with a problem and in pain. Sorted and back to normal in 2 days.
— Craig R
Verified review (1247377)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team. Glad to hear your problem is now resolved.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Friendly & Helpful
All the staffs are friendly and helpful. My 5 year old boy enjoyed getting his teeth checked by the dentist.
— Anne L
Verified review (1247282)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Your appointment at Genesis Dental
Very friendly helpful reassuring reception staff and the hygienist so lovely and gentle and talking things through during examination.
— Elizabeth R
Verified review (1247273)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Your appointment at Genesis Dental
I had a problem having broken the side of tooth and was given an appointment the following day.
— Caroline P
Verified review (1247266)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Friendly and Professional Staff
Good advice on treatment required, friendly and professional staff.
— Keith R
Verified review (1247262)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Give 101%!
Always give 101% with all my treatments.
— Susan W
Verified review (1247215)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
Your appointment at Genesis Dental
This is our family dentist and have received great service every time. I don't like coming but the dentist always tells me everything she is going to do and helps me keep calm.
— Joanne S
Verified review (1247214)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the team.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?
