Appointment At Genesis Dental, Dinnington Dental Practice
Very good, took patient's brain tumor problems into consideration when treating her.
— Patricia S
Verified review (1239365)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you for your kind remarks about the service you have received at our practice. We are pleased that you are happy and we are grateful that you took the time to give us feedback. We look forward to seeing you again at our practice and wish you our best in your treatment.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Was this treatment paid for privately?
no
Friendly & efficient
I have been a patient for many years and have always received a good service.
— Anonymous
Verified review (1239362)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
No unnecessary work
No unnecessary work. Straight forward in and out.
— Anonymous
Verified review (1239329)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Great to hear you were happy with the prompt service you received at Dinnington Dental Practice. We look forward to seeing you in the future.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dinnington Dental Practice
Everything was fine as usual which is good as not a fan of the dentist at all.
— Anonymous
Verified review (1239248)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Great to hear your last visit with Dinnington Dental Practice went well, we always strive to help with peoples fears of the dentist, smooth visits really do help. Thanks again.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Service was very good
Appointment was only a few minutes late but I did get an apology, service was very good and friendly.
— Jill P
Verified review (1239111)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Please accept our sincerest thanks for the kind comments you made about your visits to our practice. Receiving such welcoming and positive comments really boosts the morale and motivation of all the team.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
I have always been satisfied
I have been with this practice for many, many years now and I have always been satisfied with the treatment and courtesy during this long period.
— Anonymous
Verified review (1239085)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Please accept our sincerest thanks for the kind comments you made about your visits to our practice. Receiving such welcoming and positive comments really boosts the morale and motivation of all the team.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Michael Lau provides excellent dental care
I find the dentists who have treated me at the practice provide an excellent service, especially Michael Lau. They have been considerate, helpful and professionally very skillful. I would have no hesitation in recommending the practice to anyone who requires a dentist.
— Dennis K
Verified review (1239010)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
So friendly and professional
It was very nice to move to a practice where all the staff seemed so friendly and professional.
— Anonymous
Verified review (1238760)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Trustworthy
Recently visited this practice for a check up for the first time and all the staff were very professional and efficient.
— Anonymous
Verified review (1238740)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Filling Repair
As usual my treatment was carried out without any discomfort to myself, I was made comfortable which is important as I have severe arthritis in my neck, and have difficulty bending my head backwards, treatment was carried out skillfully and without any discomfort. 10 out of 10.
— Warwick B
Verified review (1238715)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
This is excellent, thank you for the high score, really appreciate your feedback. I will share with the team who will be delighted.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately?
yes
Very pleased with my experience
I have been with this dentist a number of years now and have always been happy with the service. I started taking my daughter with me when she turned one a couple of years ago and the dentist is always great with her as initially there were many many tears, which isn't the case anymore as the relationship has been built up with her. It's great that we get a double appointment and that grandpa can come in with us to take little one out whilst I am then seen to. I love the fact that we get a text message reminder for the appointment as sometimes I do forget to check my diary. Overall I am very pleased with my experience.
— Anonymous
Verified review (1238711)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
This is great to hear. We do encourage parents to bring their children very early to get them used to coming to see us, which has worked wonders in your case. Thrilled that you are so pleased with our service, I will share your feedback with the whole team. Thank you.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Impressed with doing treatment there and then
I went for a routine check up, the dentist noticed that I hadn't had any x-rays taken for some time, so they were done there and then which I was impressed with rather than having to make another appointment.
Both dentist and dental nurse were professional and lovely.
— Sallie G
Verified review (1238698)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Very professional treatment
This was our first visit to this Practice and we found the reception staff very friendly, helpful and efficient, The treatment was carefully explained and professionally carried out. My wife and I were very pleased
— Anonymous
Verified review (1238684)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Welcome to Dinnington Dental Practice, so pleased your first visit went well. I will share your feedback with the team who will be thrilled. We understand coming to the dentist can be a nerve wracking experience so we aim to make it as relaxed as possible. Look forward to seeing you at your next visit.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Very good
All staff, reception and clinical, extremely pleasant and polite. Amy was, as usual, very thorough and explained what she was doing.
— Anonymous
Verified review (1238638)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Lost Filling Replacement
My treatment was provided in a timely manner. All staff were efficient, friendly and helpful. I am fully satisfied with the service provided.
— Gwenneth W
Verified review (1238631)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Excellent, caring dental practice
All of the staff here are invariably friendly, caring and efficient. I am always anxious before a visit but everyone is professional and understanding. Mr Gamo is the perfect dentist!
— Anonymous
Verified review (1238630)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you for taking the time to review our practice. We are glad to hear that you are happy with the service you receive from all the staff.
At Dinnington Dental Practice our dentists, dental nurses, dental hygienists and reception staff will always aim to provide a high standard of care and service for patients and try to make you feel welcome. Thank you once again and look forward to seeing you in the future.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
New filling carried out very considerately
I was very satisfied with my dental treatment on 11th April. The dentist was very efficient and also very considerate in respect of a respiratory problem I have.
— Christopher C
Verified review (1238624)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Please accept our sincerest thanks for the kind comments you made about your visits to our practice. Tailoring treatment to help with patients individual needs is very important to us. Many thanks once again.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Excellent treatment
Always very satisfied
— Anonymous
Verified review (1238618)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Great to hear you are always satisfied with your visits to Dinnington Dental Practice. May this continue.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Brilliant, can't recommend them enough
Great service both on the reception and by the dentist. So friendly and make you feel so welcome and calm. Did work to my teeth there and then, I wasn't expecting they would be able to do at short notice, teeth so much better. Always give me a clean and polish. So good with my 3 year old daughter and how to relax her getting her teeth looked at. Can't recommend them enough. Would make the most nervous patient so relaxed.
— Anonymous
Verified review (1238560)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you for posting your comments online, feedback from our patients help us to understand what we are doing right and where we can improve. I have shared your thoughts and feelings with the team and they were obviously delighted. Great to hear your young daughter feels at ease on her visits too. Many thanks once again.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Excellent Experience
A relaxed and professional check-up appointment.
— Stephen M
Verified review (1238559)
Review left 8 years ago
This review was collected via online systems.
Reply from Dinnington Dental Practice
Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
