Working Feedback

Excellent rating from 8703 reviews

5 out of 5 stars

+ 1130 reviews from Google 9833 total reviews

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Latest Reviews by Working Feedback

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5 out of 5 stars
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Very happy with service provided

— Graham H

Verified review (1238426) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you for your feedback, it is much appreciated.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

First impressions - impressed

5 out of 5 stars
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I have only been to this dental practice twice but on both occasions I have been really impressed. Reception staff are very friendly and helpful. Both dentists and dental nurses I have had appointments with have also been really friendly and informative. Can not fault this practice at all.

— Anonymous

Verified review (1238414) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff. We look forward to seeing you again at our practice.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Replacement filling.

5 out of 5 stars
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Excellent. As always

— Anonymous

Verified review (1238329) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you very much for the feedback, it is very much appreciated.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Annual check

5 out of 5 stars
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No problems, helpful and courteous staff

— Anonymous

Verified review (1238324) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you for your kind remarks about the service you have received at our practice. We are pleased that you are happy and we are grateful that you took the time to give us feedback. We look forward to seeing you again at our practice.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Good practice - kind dentists

5 out of 5 stars
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Been coming here for years now. They are a good practice with kind dentists. Reception staff are always helpful and professional and the practice is clean. Some appointments run a little late which can cause extra anxiety when waiting. The only issue when coming here is the extremely limited parking facilities.

— Anonymous

Verified review (1238320) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you for taking the time to write a report about our practice. We are glad to hear that you are happy with the service you receive from all the staff. At Dinnington Dental Practice our dentists, dental nurses, dental hygienists and reception staff will always aim to provide a high standard of care and service for patients. Being such a large dental practice does mean the car park is always busy, apologies for this. We look forward to seeing you at your next appointment.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Efficient and organised

4 out of 5 stars
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From walking through the door and sitting in the chair the entire staff make what could be a nerve wracking experience in to something much less stressful.

— Philip S

Verified review (1238292) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Many thanks for your kind remarks about the service you have received at our practice. We are pleased that you are happy and we are grateful that you took the time to give us feedback. We look forward to seeing you again at our practice.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately? yes

Emergency cancellation appointment

4 out of 5 stars
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Cracked my tooth, had to wait for a cancellation appointment because I wasn't in pain. Reception was able to give me a date the following week which was good.

However, when I came to make my follow up appointment I can't get in til 12th June?? And that was for a check up as it is due, and my teeth need some work doing on them.

— Tara D

Verified review (1238273) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you for your feedback, it's good to hear you were allocated an appointment so quickly. We do work hard to ensure all patients are seen as soon as possible by allocating appointments that have been cancelled. It is unfortunate that the dentist you request to see is booked up until June, especially evening appointments as they are such popular times to attend.

You are welcome to see an alternative dentist if you require to be seen sooner. Thank you once again and we look forward to seeing you soon.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Excellent and friendly service

5 out of 5 stars
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The treatment was carried out in a professional but friendly way with excellent results.

— Kerry L

Verified review (1238233) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent filling

2 out of 5 stars
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After the cockain wore off my mouth was so sore I have never had treatment so bad ever plus I never got my clean and plaque.

— Ian B

Verified review (1238209) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you for your feedback. Just to clarify it was Lidocaine with adrenaline that was used, the dentist has confirmed it was a deep filling therefore it would be sore once this wore off, I hope this hasn't inconvenienced you too much. You attended for your routine check up and scale and polish in March therefore wasn't required at your last appointment. Please get in touch with the practice if you wish to discuss this further. Kind regards
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely unlikely
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent treatment

5 out of 5 stars
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As always, I received excellent treatment yesterday, they were all helpful and friendly and Muss Brockelsby was fantastic

— Joan G

Verified review (1238198) Review left 8 years ago
This review was collected via online systems.

Reply from Dinnington Dental Practice

Thank you very much for the feedback, it is very much appreciated. I will ensure your praise is passed on to the appropriate staff.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Brilliant Dental Surgery.
Never receive anything but First Class treatment.

— Darren Brookes-Wright

T45942 Review left 8 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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The only reason i went to the dentist was to register and give my child a good experience and promote having healthy teeth, As an anxious patient who had not been to the dentist since i had a horrible experience 5 years ago during the first of 3 fillings i needed at a previous dentist ( I never returned to have the rest) i found the dentist who saw me understanding and considerate. I obviously needed the remaining fillings doing and the original bad experience filling needed to be replaced along with a couple of other small bits. This was completed over 2 appointments during which i was spoken to the whole time, talked through what was happening and Im not saying it was like watching a movie at home but as far as dentists go i was made comfortable and relaxed ,i was able to take in my earphones for music to distract me from the drilling, and at the end of the two appointments i wasnt anxious, in pain or worried about returning, instead i said, my little boy and I will see you in 6 months, happily i have come home and am that relieved i feel others should know how well this dentist looks after people. 5*****

— Rebecca Lawther

T54584 Review left 8 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— graham hull

T54586 Review left 12 years ago
This review complies with Google's policies.