Park Dental Care

Very friendly

All staff are very friendly.

— Anonymous

Verified review (1810817) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent, caring, professional

Sama is an excellent, caring, professional who explains in great detail so that you can understand your treatment etc.

— Tracey W

Verified review (1810329) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Park Dental Care

Paid for a check-up, I expected at least a polish.

— Anonymous

Verified review (1810291) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Park Dental Care

As part of your examination, the Dentist will take routine X-rays (if necessary) and assess your need for a scale and polish resulting in 3 possible outcomes:

1. It may not be deemed necessary
2. If it is deemed necessary, the Dentist may provide this under the NHS band 1 charge of £25.80
3. If your gum health indicates the need for a more extensive clean, the Dentist will refer you to the Hygienist who has the necessary skills and clinical time to provide this service. This generates a NHS band 2 charge of £70.70

Please note that if wish to access our Hygienist service at any time this may be done on a private basis at a fee of £79.00. This 30-minute appointment includes a detailed gum health assessment, cleaning, polishing and individually tailored advice for optimal home care.

Overall, how was your experience of our service? Neither good nor poor

Reassuring dental care

As always I received professional and reassuring dental care and efficient, friendly service at the reception desk.

— Anonymous

Verified review (1809840) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Park Dental Care

Was in straight away and booked back in for treatments needed quickly and efficiently.

— Anonymous

Verified review (1809780) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Helpful and friendly

Very helpful and friendly service.

— Anonymous

Verified review (1809729) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent staff

Good service and excellent staff.

— Hannah W

Verified review (1809620) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Seen on time

Friendly staff, seen on time.

— Stewart B

Verified review (1809265) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Efficient.

— Jane T

Verified review (1809137) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Park Dental Care

Nice staff.

— Denis A

Verified review (1808977) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Relieved to obtain a last minute emergency appointment.
Thanks to all at PDC.

— Frank Toal

T128093 Review left 2 years ago
This review complies with Google's policies.

Appointment

I was very surprised how much your charges have increased in the last 12 months.

— Barbara K

Verified review (1808472) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Park Dental Care

Thankyou for your feedback. Please note that fees are decided by our head office on a nationwide basis and are in line with other private Dental Practices. You may find it useful to review the fees of other practices to confirm this.

Overall, how was your experience of our service? Good

My experience

Hygienist is very good and thorough… very friendly and makes you feel relaxed. Yet went upstairs to see dentist after and she was very abrupt and talked as if I wasn’t there… referring to me as “she” when talking to assistant..not like it used to be.

— Anonymous

Verified review (1808406) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Park Dental Care

Thankyou for your positive feedback regarding our Hygienist. With regards to the Dentist you saw following the Hygienist, I can only apologise if you were offended or disappointed. I have spoken to the Dentist in question regarding this though the anonymous status of this complaint makes it difficult explore further.

Overall, how was your experience of our service? Neither good nor poor

Very professional

Very professional.

— Anonymous

Verified review (1807975) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Park Dental Care

Staff.

— Robin F

Verified review (1807527) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

No pain during the treatment

The understanding and care I was given, also no pain during the treatment. A very professional experience all round.

— Laura D

Verified review (1807414) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and informative

They were very polite, friendly and informative.

— Anonymous

Verified review (1807165) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Hygienist

Amy has been my hygienist for years and years, she’s so friendly, professional and very thorough. I always look forward to my appointments.

— Susan B

Verified review (1807114) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

I have just had a dental appointment on the 19th October at 4 10pm, I was in approximately 7 minutes at a cost of £ 25 50, no clean or polish, then I was told by the dentist that I need to see the Hygienist at a cost of £70 pounds, its a disgrace, they are just extracting money out of people ever since covid, there are sending me a message to come for a dental appointment every 3 months? When before I only came only every 6 month's?

— Karl S

Verified review (1806785) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Park Dental Care

It has always been at the individual Dentists discretion as to whether a scale and polish is provided as part of an NHS examination. Due to the ever-increasing pressure on NHS Dentistry, many Dentists prioritize clinical time for more extensive treatments to manage their time more efficiently. This has been the case for several years now and is unrelated to the Covid pandemic. If your Dentist feels you would benefit from any form of Hygiene therapy, they will most likely refer you to one of our Hygienists who has the appropriate amount of clinical time to manage your care. In these instances, a basic scale and polish would be of no benefit to the patient as it is not meeting the requirements of care the patient needs. This referral for treatment is of course optional but we see from our records that you have booked and appointment and therefore decided to proceed with the treatment plan.

Overall, how was your experience of our service? Very poor

Review from Google

I was able to be seen and treated on time.Thank you.

— eva aka

T127726 Review left 2 years ago
This review complies with Google's policies.