Very friendly practice, from reception to dentist, thoroughly professional , excellent care. I’ve been lucky enough to be with this practice for 6 / 7 years xx
— Julie Whiteside
T272692
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Reception staff are very helpful & friendly, they go the extra mile to help with your enquiries & booking appointments, The Dentist , Mass is very knowledgeable and friendly and explains everything to put your mind at rest so No Anxiety.
5 Star 🌟 care
— David Wright
T272693
Review left 1 year ago
This review complies with Google's policies.
Very efficient and informative
Dr Mass was as usual very efficient and informative. The receptionist was also very helpful.
— Robert M
Verified review (2203079)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your great feedback. We are happy to hear that the reception team were helpful on your visit -Our staff aim to be the best for every patient on every visit. We will pass on your words to Dr Mass Khalili. We look forward to seeing you again in the future.
Overall, how was your experience of our service?
Very good
First class
A first class service as always
— John S
Verified review (2202450)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for you great feedback. We are glad to hear the service you receive at our practice is always first class. We look forward to seeing you again in the future.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Max
T272212
Review left 1 year ago
This review complies with Google's policies.
Brilliant staff
Great Dentist (Mas), brilliant staff and very professional
— Anonymous
Verified review (2202235)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your brilliant feedback. We are happy that your experience with the practice was professional; this is our aim on every visit you make to our practice. We look forward to seeing you again in the future.
Overall, how was your experience of our service?
Very good
Great advice on the best care
Very friendly and polite, good explanation of what they are doing and why before doing it and great advice on the best care for you to follow and why
— Viviene H
Verified review (2202172)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your great feedback. We are happy to hear that our team were friendly and polite during your visit to our practice - Thomas will be delighted to read this feedback. We look forward to seeing you again on your next visit.
Overall, how was your experience of our service?
Very good
Lovely dentist
As someone who has a morbid fear of dentists I was really surprised that I wasn't scared. First time I have ever walked into a dentist on my own as my husband used to march me in. The dentist was lovely, kind and compassionate. Please thank him for me.
— Janet B
Verified review (2201643)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Prime Dental Practice
Thank you for your lovely feedback. We are happy to hear that you felt comfortable in our practice; we aim to make every one of our patients at ease on their visits. Mass will be delighted to hear this feedback - We will pass it on for you!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
Reception was very friendly and efficient. Thomas was exceptional as always. Excellent experience
— John Richardson
T271489
Review left 1 year ago
This review complies with Google's policies.
Very satisfied
Staff very polite, very satisfied
— Anonymous
Verified review (2197562)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your great feedback. We are delighted to hear that you found our staff very polite within your visit. We look forward to seeing you again in the future.
Overall, how was your experience of our service?
Very good
Review from Google
Mass is always first class and keeps you calm
— Darren Richardson
T267535
Review left 1 year ago
This review complies with Google's policies.
A very knowledgeable Dentist
Excellent service with friendly, efficient receptionists and a very knowledgeable Dentist
— Michael H
Verified review (2193888)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your great feedback. We are glad to hear the service you received was friendly and efficient. We look forward to seeing you in the future.
Overall, how was your experience of our service?
Very good
Excellent
Excellent friendly service
— Lynn K
Verified review (2193886)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your excellent feedback.
Overall, how was your experience of our service?
Very good
Review from Google
Great job👍
— Michael Smith
T266489
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Brilliant staff, always helpful Big thanks to Darcie sorry to see her leave
— carolyne straw
T266381
Review left 1 year ago
This review complies with Google's policies.
Excellent service
Excellent service, in on time, dentist and dental nurse very friendly and put me at ease.
— Joanne B
Verified review (2192517)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your excellent feedback. We are happy to hear the service you received with on time and excellent. We are glad that Darcie & Leanne put you at ease during your appointment with us as this is our aim with every patient.
Overall, how was your experience of our service?
Very good
Very pleased
Really friendly receptionists. Very polite and nice dentist explaining everything he was doing. Nice feel to the place. Very pleased I am with this dental
— Linda A
Verified review (2192244)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your amazing feedback. We love to hear that our reception team were friendly as always, Your dentist Thomas aims to be the best for every patient. The practice always makes sure that we give off a warm, friendly feeling on every visit. We look forward to seeing you again in the future.
Overall, how was your experience of our service?
Very good
Great staff
Very in depth service, great staff
— Gemma F
Verified review (2191820)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your great feedback. Our practice aims to provide the best quality service on every visit from the moment you step into our practice to the moment you leave.
Overall, how was your experience of our service?
Very good
Great practice
Great practice, good communication for appointments, can always get in and pleased with service
— Paul F
Verified review (2191783)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your amazing feedback. We are happy to hear you are pleased with our service. We look forward to seeing you again in the future.
Overall, how was your experience of our service?
Very good
Dentist is reassuring
Friendly and caring environment. Dentist is reassuring and makes you comfortable there.
— Anonymous
Verified review (2191575)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your lovely feedback. We are delighted to hear you thought our practice was a friendly environment. Your dentist aims to make every patient comfortable in his surgery so we are glad you felt this way with Thomas.
Overall, how was your experience of our service?
Very good
