The practioner explained everything very efficiently and tried to assist me.
— Marie P
Verified review (1776719)
Review left 2 years ago
This review was collected via SMS feedback service.
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Review from Google
Just been for a check up with my new dentist Thomas , I am a very nervous patient and he made me fill very at ease and relaxed . He did a filling at the same time didn't need any drilling so didn't have to have an injection ,all went well thankyou very much Thomas .My daughter and husband are also having their checkup with Thomas next wk . X
— Lisa Wade
T121390
Review left 2 years ago
This review complies with Google's policies.
Prime Dental Practice
Very good dentist, dental assistant was great, desk staff were rude. 3 stars not because of the dentist who is great in every way but the desk staff who are very abrupt.
— Anonymous
Verified review (1776457)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for taking time out to leave us feedback. I am pleased you had a good experience in Surgery, I am sorry you did not feel this way from our Reception team, As a practice we aim to provide a service from start to finish on the principles of Customer satisfaction. We have passed on your feedback to all members off staff to be made aware.
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Review from Google
Can not complain about this place ever. Always treat me with respect and patience and help me as soon as they can .
— Vanessa Foster
T121377
Review left 2 years ago
This review complies with Google's policies.
Overall pleasant experience
How friendly the staff were and also the cleanliness. It was such a relief as I was so nervous, but an overall pleasant experience. Thank you.
— Ruth O
Verified review (1775701)
Review left 2 years ago
This review was collected via SMS feedback service.
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Prompt service
Polite staff and prompt service.
— Allison J
Verified review (1774899)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Prime Dental Practice? (tap on a rating)
Efficient and informative
Happy with the service today. Quick, efficient and informative!
— Leon S
Verified review (1774705)
Review left 2 years ago
This review was collected via SMS feedback service.
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Great with small children
Friendly staff. On-time. Very thorough teeth examination. Great with small children.
— Anonymous
Verified review (1773742)
Review left 2 years ago
This review was collected via SMS feedback service.
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Check up
Very good appointment, on time, dentist Thomas very good dentist, explained what needed to happen very well, made me feel at ease.
— Roy T
Verified review (1773381)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Made me feel at ease
Lovely receptionist, professional and polite. Very nice dentist Thomas, who I had not seen before. Made me feel at ease and explained everything to me.
— Anonymous
Verified review (1772143)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Prime Dental Practice? (tap on a rating)
Everything was fine
Everything was fine.
— Anonymous
Verified review (1772043)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Prime Dental Practice? (tap on a rating)
Made me feel at ease
Understood I was nervous, very professional and patient, made me feel at ease all the way through my treatment.
— Anonymous
Verified review (1772022)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very thorough with everything
Very good, not waiting long to be seen. Very thorough with everything, my experience was good.
— Jennifer W
Verified review (1772000)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Prime Dental Practice? (tap on a rating)
Very courteous
Beth on reception was very efficient. New dentist was very courteous.
— Anonymous
Verified review (1771786)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Prime Dental Practice? (tap on a rating)
Excellent service
Excellent service.
— Anonymous
Verified review (1771777)
Review left 2 years ago
This review was collected via SMS feedback service.
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Lovely
I was feeling really poorly and delicate from a tooth abscess and the dentist and the dental nurse were lovely.
— Linda A
Verified review (1771485)
Review left 2 years ago
This review was collected via SMS feedback service.
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Brilliant
Not waiting around before the appointment time was brilliant. There is usually more of a wait.
Very friendly dentist.
Felt like we were in and out really quickly today, which is a bonus when you are with children.
— Rachel W
Verified review (1771279)
Review left 2 years ago
This review was collected via SMS feedback service.
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Prime Dental Practice
Seemed to know his stuff and showed care.
— Anonymous
Verified review (1771250)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Excellent service
Excellent service. Friendly staff.
— Alison W
Verified review (1770155)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you Alison for your lovely feedback and giving us a rating of 5 Stars! we look forward to seeing you again at your next appointment.
Overall, how was your experience of Prime Dental Practice? (tap on a rating)
Prime Dental Practice
My dentist gave me a clean which normally they don't do.
— Sheila L
Verified review (1769841)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Prime Dental Practice
Thank you for your feedback Sheila and for rating us with 5 stars!
Overall, how was your experience of Prime Dental Practice? (tap on a rating)
