Verified review (2505947)
Review left 2 days ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A great practice
Excellent service from my dental team today, a great practice, warm, friendly and welcoming
— Susan P
Verified review (2502865)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback with us. We are pleased to hear that you have had a warm and friendly welcome and treatment with us.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent
Excellent service as usual
— Graham W
Verified review (2502489)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We're pleased to hear that you consistently receive an excellent service with us. We will be sure to pass your comments on to your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice - recent appointment
Very good experience and pleased with the treatment.
— Barbara H
Verified review (2500233)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback, we really appreciate it. If you would like to discuss your experience with us further, please do get in touch with our reception team on 01142661265. With kind regards, The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
I was seen promptly
Friendly, pleasant staff. I was seen promptly and was happy with the treatment and advice I received.
— Christine J
Verified review (2500058)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. It's great to hear that you receive a friendly welcome, with high quality treatment and tailored advice from our team. We will be sure to pass on your comments to your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
I was seen quickly
Great service! I was seen quickly even though it was only a minor emergency. Everyone was really friendly and helpful - receptionist, dentist and nurse.
— Anonymous
Verified review (2499473)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing a review about your recent appointment. We are pleased to hear that your dental issue has been resolved, and that you have had helpful and friendly treatment with our team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A thorough assessment
Fitted in quickly when I had pain. John listened to my symptoms, carried out a thorough assessment and gave advice on treatment.
— Anonymous
Verified review (2498840)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback about your emergency appointment. We are pleased to hear that you have been listened to, and seen quickly, to resolve your dental problem. We will be sure to share your comments with John.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A patient at this practice for 50years
I have been a patient at this practice for 50years and the treatment just gets better
— Phillip S
Verified review (2496606)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback Phillip, we are very happy to hear that you receive such great treatment with us. We will be sure to share your comments with the team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent practice
The practice is excellent - from speaking to friendly receptionists to seeing the clinician, who is always supportive, informative and has always done excellent dental work. I cannot recommend Sandygate Dental practice highly enough!
— Anonymous
Verified review (2495683)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a review. It's wonderful to hear that you have such a friendly, supportive and informative experience when you visit. Knowing that you would recommend us to friends and family means a lot, thank you!
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Very good
Everything was very good. I fell comfortable during the treatment and couldn’t have wished for anything better
— Anonymous
Verified review (2492533)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback with us. We are pleased that your dental treatment has been successful and that you had such a positive experience.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent experience
Many thanks. Excellent experience.
— Anonymous
Verified review (2492408)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
It's never relaxing having someone working on your teeth whilst holding your mouth open for extended times.. but both John and Teyha ( my first appointments with Sandygate Dental ) have made it less stressful with their relaxed and informative approach. Thank you.
— Lee Stewart
T459087
Review left 4 weeks ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. It's great to hear that John and Teyha have helped ease your discomfort during your dental treatment, and that you experienced relaxed and informative care. We will be sure to share your comments with John and Teyha.
With kind regards,
The SDP Team
Great experience
Warm welcome and as always the standard of dentistry remains brilliant
Dr John's full exam to look for any signs of cancer or bone changes
Thorough exam and treatments with a wonderful, kind Dentist where patients' dental health is fully check in. Calm, professional areas
Children love to see Dr Jonn do a great, great experience, see you in 6 months
— Mel B
Verified review (2481545)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you Mel for sharing your feedback with us. We're very pleased to hear that you have received a thorough dental examination in a calm environment. We look forward to seeing you again at your next appointment!
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I have to start by mentioning Melissa, the receptionist, who was absolutely amazing! She was warm and incredibly helpful, and made me feel welcome from the moment I walked in.
Dr. John was also fantastic - lovely, professional and attentive throughout my dental cleaning. Such a wonderful team and a great experience overall.
I would happily recommend this practice!
— Marina M
T453598
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for sharing your experience on Google, we really appreciate it. We will be sure to share your comments with Melissa and John, who have made your appointment so positive. It's great to hear that you would recommend us to others, and that you have had a warm, professional and helpful experience.
With kind regards,
The SDP Team
My experience
Excellent dental practice, welcoming reception , never kept waiting, professional and experienced dentist.
— Andrea M
Verified review (2477339)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your experience with us, we really appreciate it. It's great to hear that you have an excellent experience with our reception and clinical staff. We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Great dentist and great experience for me and my family thank you Chris and team!
— Helen Fields
T450212
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you Helen for taking the time to leave us a review on Google. It's great to hear that Chris and our team give you and your family such a positive experience when you visit us. We will be sure to share your comments with him.
With kind regards,
The SDP Team
My experience
First visit to new dentist
— Anonymous
Verified review (2476914)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, it's great to hear that you have had a positive first visit with us. We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Friendly, efficient
Friendly, efficient care
— Paul S
Verified review (2476454)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you Paul for taking the time to leave us a review. We are pleased to hear that you have had a friendly and efficient experience with us. We will be sure to share your comments with your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Thorough check
Thorough check of my teeth and gums with review of my oral health. Followed up with a thorough scale and polish. Detailed questionnaire completed before I arrived covering all related health issues.
— David G
Verified review (2475202)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you David for taking the time to leave us a review. We are pleased to hear that you have received a thorough oral health assessment, and we will pass your comments on to your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
I was not offered any additional support and would not have found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Considerate and caring
Really pleased with my treatment. All staff were pleasant, professional and helpful. Jenny took her time to explain my treatment in detail and delivered it in a considerate and caring way.
— Paul A
Verified review (2473759)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review. It's great to hear how pleased you are with your treatment, and that Jenny Dorward and the team have been so helpful.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
Were you offered additional support for your appointment?
Yes I was offered additional support and found it helpful
Did we meet your needs and expectations?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
