Christopher has looked after me for a long time. I have always been nervous seeing dentists after some awful experiences, but he has been remarkable. He keeps me calm and explains everything he’s doing. He knows I have health problems and deals with them very well.
— Ann D
Verified review (2318027)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to share your experience with us. It's wonderful to hear that your dentist and the team here at Sandygate have been able to support you, and that you feel confident with Dr Oldfield's care. We will be sure to share your comments with him and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Fantastic service as always the best dentist I've ever been to the staff are fantastic
— David
T339361
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a 5* review on Google. It's really great to hear that you consider us the best dental practice that you've attended. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
A thorough dental investigation
Welcoming staff. A thorough dental investigation. Bright, immaculate surroundings.
— Valerie L
Verified review (2315893)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review, we really appreciate hearing about your experience. We are pleased to know that you have received a thorough examination and that you like our refurbished waiting area. We shall share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
Emergency repair appointment offered very promptly and work carried out entirely satisfactorily.
— Andrew S
Verified review (2312529)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate your feedback. We are pleased to hear that your emergency appointment has been offered promptly, and resolved. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Highly recommended
Great service as always! I have been with the practice for almost 14 years - I started when I was single and now both my children attend. Great practice! Highly recommended to others
— Anonymous
Verified review (2312154)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us such a lovely review. We are so happy that we have been able to support your health and wellbeing throughout all the big life changes you've experienced. It's a pleasure to see patient families grow! We will be sure to share your comments with your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent
Excellent service as always
— Colin B
Verified review (2311235)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking this time to leave us a review, we appreciate it! We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Friendly and very professional.
— Caroline Billingsley
T332438
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* review on Google. We are happy to hear that you have had a friendly and professional experience with our team. We will be sure to share your comments with your dentist.
With kind regards,
The SDP Team
The check-up was thorough
Staff were exceptionally friendly and really helped put me at ease. I felt the check-up was thorough and the dentist talked me through next steps really clearly and answered all the questions I had.
— Anonymous
Verified review (2305345)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. It's great to hear that you have had such an exceptional experience with our whole team, and that you have been provided with tailored oral health advice. We will share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A very skilful dentist
I feel very confident that the treatment I received was carried out by a very skilful dentist. John checked throughout that I was comfortable.
— Laurel S
Verified review (2304460)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a review, we really appreciate your feedback. We are pleased to hear that you are confident with the treatment you've received from John, and we will be sure to pass your comments along to him.
With kind regards,
Loti
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treatment is always clearly explained
Staff are friendly and treatment is always clearly explained.
— Anonymous
Verified review (2303457)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review, we really appreciate it. It's great to hear that you have a consistently positive experience with our team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Professional.
I needed an emergency filling, I got an appointment within 6 days (reduced to 2 because a cancellation became available).
I got one on the same day as my visit.
All good.
— John Walker
T330077
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google. We are pleased we've been able to assist you with your dental problem quickly, and that you have had a great experience. We will be sure to share your comments with your dentist.
With kind regards,
The SDP Team
Efficient
Efficient & quick
— Anonymous
Verified review (2300843)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate you taking the time to do this, and we're very pleased that you have had a positive and efficient appointment with us.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Great practice
Everyone from Lottie on reception to Dr Alesbrook to the dental nurse are consistently lovely. Always accommodating, taking time to explain things and being generally kind. My teeth are healthy and I know that brushing helps (!) but I'm sure the great practice here has also made a great impact.
— Juliet Z
Verified review (2299759)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to share your valuable feedback. We are pleased that you have a great experience with our team when you visit us, and we will be sure to share your comments with Dr Alesbrook, Lottie and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Highly recommend John and the team. John always thoroughly explains and talks through what will be involved in procedures which puts me at ease. Everyone in the practice is always very friendly and welcoming.
— Katy Garside
T327694
Review left 10 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a review on Google. We are very pleased to hear that you would recommend us to family and friends, and that you consistently have a great experience with our clinical and support staff. We will be sure to share your comments with Dr Alesbrook and the wider team.
With kind regards,
The SDP Team
Review from Google
Excellent all round experience.
— Jan Cole
T327695
Review left 10 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to review us on Google, we really appreciate it. We are very pleased to hear that you have had an excellent experience with our service and team.
With kind regards,
The SDP Team
Superb service
The dental work itself was without fault, an almost painless extraction and a denture that fits well. Dr Alesbrook went above and beyond to make this happen despite being let down by logistics which were beyond his control, but he overcame anyway.
Superb service.
— Anonymous
Verified review (2296052)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, and for your understanding about the logistics issue with your denture. We are very glad to hear that you have experienced superb service and high quality dental care with Dr Alesbrook. We will be sure to share your comments with him.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Adam Lee
T327261
Review left 10 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google, we really appreciate it.
With kind regards,
The SDP Team
Great service
Great service and professional approach
— Peter S
Verified review (2295452)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it. We are pleased to hear that you have had a professional and positive experience at your recent appointment with us.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
Thorough examination
— Anonymous
Verified review (2295412)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it!
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent and courteous service
I lost a substantial filling over the weekend. An appointment was made very speedily (the following working day) resulting in a diagnosis that the remaining part of the tooth needed to be extracted. After a brief discussion this was immediately undertaken, quickly and painlessly. As always, excellent and courteous service at Sandygate.
— Anonymous
Verified review (2294796)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. It's great to hear that our team have been able to support you through your dental emergency and resolve the issue swiftly. We will be sure to share your comments with the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes