Verified review (2311235)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking this time to leave us a review, we appreciate it! We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Friendly and very professional.
— Caroline Billingsley
T332438
Review left 11 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* review on Google. We are happy to hear that you have had a friendly and professional experience with our team. We will be sure to share your comments with your dentist.
With kind regards,
The SDP Team
The check-up was thorough
Staff were exceptionally friendly and really helped put me at ease. I felt the check-up was thorough and the dentist talked me through next steps really clearly and answered all the questions I had.
— Anonymous
Verified review (2305345)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. It's great to hear that you have had such an exceptional experience with our whole team, and that you have been provided with tailored oral health advice. We will share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A very skilful dentist
I feel very confident that the treatment I received was carried out by a very skilful dentist. John checked throughout that I was comfortable.
— Laurel S
Verified review (2304460)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a review, we really appreciate your feedback. We are pleased to hear that you are confident with the treatment you've received from John, and we will be sure to pass your comments along to him.
With kind regards,
Loti
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treatment is always clearly explained
Staff are friendly and treatment is always clearly explained.
— Anonymous
Verified review (2303457)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review, we really appreciate it. It's great to hear that you have a consistently positive experience with our team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Professional.
I needed an emergency filling, I got an appointment within 6 days (reduced to 2 because a cancellation became available).
I got one on the same day as my visit.
All good.
— John Walker
T330077
Review left 11 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google. We are pleased we've been able to assist you with your dental problem quickly, and that you have had a great experience. We will be sure to share your comments with your dentist.
With kind regards,
The SDP Team
Efficient
Efficient & quick
— Anonymous
Verified review (2300843)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate you taking the time to do this, and we're very pleased that you have had a positive and efficient appointment with us.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Great practice
Everyone from Lottie on reception to Dr Alesbrook to the dental nurse are consistently lovely. Always accommodating, taking time to explain things and being generally kind. My teeth are healthy and I know that brushing helps (!) but I'm sure the great practice here has also made a great impact.
— Juliet Z
Verified review (2299759)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to share your valuable feedback. We are pleased that you have a great experience with our team when you visit us, and we will be sure to share your comments with Dr Alesbrook, Lottie and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Highly recommend John and the team. John always thoroughly explains and talks through what will be involved in procedures which puts me at ease. Everyone in the practice is always very friendly and welcoming.
— Katy Garside
T327694
Review left 11 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a review on Google. We are very pleased to hear that you would recommend us to family and friends, and that you consistently have a great experience with our clinical and support staff. We will be sure to share your comments with Dr Alesbrook and the wider team.
With kind regards,
The SDP Team
Review from Google
Excellent all round experience.
— Jan Cole
T327695
Review left 11 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to review us on Google, we really appreciate it. We are very pleased to hear that you have had an excellent experience with our service and team.
With kind regards,
The SDP Team
Superb service
The dental work itself was without fault, an almost painless extraction and a denture that fits well. Dr Alesbrook went above and beyond to make this happen despite being let down by logistics which were beyond his control, but he overcame anyway.
Superb service.
— Anonymous
Verified review (2296052)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, and for your understanding about the logistics issue with your denture. We are very glad to hear that you have experienced superb service and high quality dental care with Dr Alesbrook. We will be sure to share your comments with him.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Great service
Great service and professional approach
— Peter S
Verified review (2295452)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it. We are pleased to hear that you have had a professional and positive experience at your recent appointment with us.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Adam Lee
T327261
Review left 11 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google, we really appreciate it.
With kind regards,
The SDP Team
My experience
Thorough examination
— Anonymous
Verified review (2295412)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it!
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent and courteous service
I lost a substantial filling over the weekend. An appointment was made very speedily (the following working day) resulting in a diagnosis that the remaining part of the tooth needed to be extracted. After a brief discussion this was immediately undertaken, quickly and painlessly. As always, excellent and courteous service at Sandygate.
— Anonymous
Verified review (2294796)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. It's great to hear that our team have been able to support you through your dental emergency and resolve the issue swiftly. We will be sure to share your comments with the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A first class practice
Good care and consideration on work on new dentures throughout. A first class practice.
— Anonymous
Verified review (2294379)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us feedback, we really appreciate it. We are pleased to hear that you have had a great experience with having dental treatment with us. We share all comments and feedback with our management team, and if you would like to discuss your experience further please feel free to contact us.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I’ve been visiting Sandygate dental practice for some years , also my husband and son have too .
John and his team are very professional,
Outstanding service and very knowledgeable, I wouldn’t hesitate to highly recommend this dental practice .
Thank you from us all for looking after us
— Kay Bullock
T326545
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. We are very pleased to hear that you would recommend our Practice and Dr John Alesbrook, and that your entire family have such positive experiences with our clinicians and team.
With kind regards,
The SDP Team
I felt reassured
I have had several bad experiences over the years from dentists. Today was the first time I felt reassured about things and could have confidence in going to the dentist and I would like to thank John and his team
— Wendy B
Verified review (2292755)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you Wendy for taking the time to leave us a review. We are so glad to hear that we have helped with your confidence in visiting the dentist. We will be sure to share your comments with John and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Chris Oldfield is very friendly, professional and reassuring. I would recommend him as a dentist. The surgery has recently been refurbished and looks good.
— Shirley Lindley
T325598
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google. We're glad to hear that you have had a friendly and professional appointment with Dr Oldfield, and that you would recommend us to friends and family. We will be sure to share your comments with him and the wider team.
With kind regards,
The SDP Team
Excellent
Excellent service
— Anonymous
Verified review (2290955)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. We will be sure to share this with your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
