Verified review (2271971)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it!
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Efficient service
Nice, easy, and efficient service from courteous staff
— Anonymous
Verified review (2271640)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. It's great to hear that your experience with our team has been so positive. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
As an NHS patient, I have been well-served by this practice after an interruption whilst they undertook a drive for more private patients. The dentist that I saw most recently was thorough and had very nice 'chair-side' manner.
— Peter N Monk
T307397
Review left 11 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a review on Google, we are pleased to hear that you have had a friendly and efficient experience at your recent appointment with us. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
My experience
Excellent service.
— Anonymous
Verified review (2269729)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we are pleased to hear that you have had an excellent experience at your recent appointment. We will share this with your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Check up
Routine check up. No problem with the service, friendly as always.
— Anonymous
Verified review (2268743)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave your feedback, we will be sure to share your comments with your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
I had a 5 minute job done, filing a chipped tooth. I felt £119. 20 was a lot to pay for the treatment I had.
— Judith T
Verified review (2267801)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are sorry to hear that you were disappointed with your recent experience with us. One of our team will be in touch to discuss this directly with you as soon as possible.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A calming manner
Emily has a wonderful, calming manner that puts you at ease straight away
— Anonymous
Verified review (2266600)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your sharing your review with us. We are pleased to hear that your recent experience with Dr Denby has been so positive. We will be sure to share your comments with the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Best dentist we ever have had
Always a great experience. John took a long time explaining about my new medical conditions. Best dentist we ever have had
— Kathleen S
Verified review (2265892)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review, it's wonderful to hear that your experience with John has been so positive. We'll share your comments with him and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Thoroughly recommend
As always Dr Alsbrook was kind
Painless and very helpful
Checking out teeth
Checking for cancer
Checking and advising on healthy teeth, healthy lifestyle
We always feel well cared for and I’m in excellent hands
Thoroughly recommend
— Mel B
Verified review (2265715)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much, Mel, for your kind words and feedback. We will be sure to share your comments with John and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
The environment is calming
Our experience of Sandygate Dental Practice could not have been better. My elderly father who struggles with anxiety meets with John regularly and always comes away saying what a good experience it was. John is kind, calm, really listens and genuinely cares. All of the staff are helpful and friendly. The environment is calming and well managed. We are extremely pleased Roth the dental care of all of our family.
— Anonymous
Verified review (2264924)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for sharing your wonderful comments with us. It's great to hear that John and our team are supporting you and your family in a caring way that helps ease anxiety. We will share your comments with John and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Assuring & attentive
Professional throughout
Very prompt, never kept waiting
Assuring & attentive
— Anonymous
Verified review (2264559)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback with us. We are very pleased to hear that you have had such a positive experience at your recent appointment. We will be sure to share your comments with your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent service
Excellent service as usual. Receptionist friendly and kind as was the dentist and assistant.
— Gillian W
Verified review (2263519)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us feedback, we will be sure to share your comments with your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I can confidently say that the best dentistry is done on time by an experienced team, and I have never seen anything better in my life
— B VAfaei
T302656
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for your 5* review and kind comments. We are pleased to hear that your experience has made such an impact. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Review from Google
This person left a star rating but no comment.
— ROBERT NEEDHAM
T302572
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a 5* review on Google, it's great to know that you have had an excellent experience with our team.
With kind regards,
The SDP Team
An appointment at short notice
Able to obtain an appointment at short notice for an unexpected broken tooth. Really helpful to have my check up moved forward and have it at the same time. Very efficient and friendly service, everything explained thoroughly, options given, listened to. Very grateful for a holistic approach.
— Anonymous
Verified review (2260405)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a review, we really appreciate you taking the time to do this. It's wonderful to hear that your experience has been so positive, and reflective of our values - for welcoming, informed and holistic care. We will be sure to share your comments with your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent hygienist
The hygienist I saw was excellent. Extremely knowledgeable and informative and gave me the most comfortable deep clean I have experienced in years. Thankyou!
— Anonymous
Verified review (2257606)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We're very pleased to hear that your experience with Zahra has been such an excellent one, with your treatment being completed with care and professionalism. We will be sure to share your comments with her and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Superb experience
As always, my experience was superb. John was affable, committed and informative. He is a fabulous dentist
— Adriaan P
Verified review (2254276)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are very pleased to hear that you have had a superb experience at your recent appointment with John. We will be sure to share your comments with him and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Highly recommend
Very highly recommended
— David H
Verified review (2253885)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We're pleased to hear that you would recommend us to friends and family, and that you have had an excellent experience. We will be sure to share your comments with your dentist and wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
An excellent practice
This is an excellent practice. John Alesbrook is friendly, professional and I have absolute confidence in him.
— Anonymous
Verified review (2253404)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review, we really appreciate it. We will be sure to share your lovely comments with Dr Alesbrook and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Caring, thorough
It was caring, thorough, I felt comfortable.
— Alison H
Verified review (2251300)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback, we are pleased to hear that your experience with our team has been so positive and caring. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
