Verified review (2250073)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it. We are very pleased to hear that you have had an excellent experience with our friendly and caring team. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Dr John Alesbrook is an excellent dentist, makes you feel comfortable and relaxed
I visited Sandygate Dental Practice this morning. The receptionist was helpful, pleasant, and cheerful. Dr John Alesbrook is an excellent dentist who makes you feel comfortable and relaxed, and all altogether it was a very pleasant visit.
— Kenneth W
Verified review (2249129)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that you have had a great overall experience with our reception team and your dentist. We will be sure to share your comments with them.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Friendly and professional, a great experience
Everyone is very friendly and professional, a great experience
— Anonymous
Verified review (2248345)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback, we really appreciate it! This will be shared with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
My experience
Prompt, efficient, painless.
— Bohdan P
Verified review (2248155)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. It's great to hear that your recent treatment has been a 5* experience for you, and we will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Caring to me and my children
Dentists are clear, caring and explain everything to me and my children. We are very satisfied with the practice, thank you.
— Helen F
Verified review (2247766)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review about your recent experience with us. We are very pleased to hear that you and your family receive a positive and caring service with our team. We will be sure to share your comments with the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Hygienist
Appointment with the Hygienist
— Anonymous
Verified review (2247241)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback about your hygiene appointment. We are pleased to hear that you have had a 5* experience with Zahra.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
A quieter keyboard in reception would be good!
— Colin T
Verified review (2245197)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you so much for leaving us a review. It's great to hear that you have had a 5* experience. We will of course share your feedback with Management for review.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Always very friendly and explain treatments etc.
Work carried out is consistently good and thorough
— Richard Wilson
T293336
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for providing feedback about your recent experience via Google. We are very pleased to hear that you have received friendly and professional advice and treatment, and that your experience has been consistently of a high standard.
We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Review from Google
Friendly, knowledgeable, efficient and courteous as ever (been using this practice for 30 years)
— mark kensson
T292700
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you so much for leaving us a review on Google. It's great to hear that our friendly and knowledgeable team consistently provide such a high quality service. We will share your comments with your dentist and our whole team.
With kind regards,
The SDP Team
Excellent service
Excellent service and really helpful.
— Helen B
Verified review (2239065)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. We will share your comments with your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Reassuring, calm
Professional, reassuring, calm
— Anonymous
Verified review (2235154)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your comments and feedback, which will be shared with the team. We really appreciate you taking the time to do this.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
Amazed at the new facility.
Worried that my missing tooth would be problem but John fixed it albeit temporarily
— Anonymous
Verified review (2234705)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback, we really appreciate it. We're pleased to hear that you like our new waiting area, and that your dentist has been able to help you with your dental problem. We will share your comments with the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Fab as always 🙂 Thank you!
— Maria Swift
T288755
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for reviewing us a 5* review on Google. It's great to hear that you have had another excellent experience with us and our team. We will be sure to pass your comments on to your dentist and the wider team.
With kind regards,
The SDP Team
Treatment within an hour
Excellent treatment, lucky to be offered a cancellation, so treatment within an hour of visiting surgery.
— Marilyn H
Verified review (2229063)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for providing your feedback. We appreciate you taking the time to do this, and to hear that you have had an excellent experience. We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Check up
My check up was on time and results were conveyed in a friendly, efficient way. My teeth were checked and cleaned. cleaned
— Olivia H
Verified review (2228632)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are pleased that you have had a personable and efficient experience at your appointment with us. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treated with great professionalism
I attended for my usual dental checkup and I was treated with great professionalism and kindness from the moment I stepped into the Dental practice.
— Anonymous
Verified review (2226989)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it. We are pleased to hear that you have had such a positive all-round experience, and will share your comments with the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Welcoming and sympathetic
The practice is generally welcoming and sympathetic
— Katharine M
Verified review (2226642)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent experience
Professional and personal experience at the surgery was excellent
— Anonymous
Verified review (2225898)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We are pleased to hear that your experience has been professional and personal. We will be sure to share your comments with the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Fantastic
I am so glad to be a patient at this practice. Dr Alesbrook is fantastic and I will continue to follow his excellent advice. I can’t fault the care I have received. Thank you.
— Andrew C
Verified review (2224994)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review. It's wonderful to hear that you really value the help and advice from your dentist, and that you have consistently high levels of care. We will be sure to share your comments with Dr Alesbrook and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Isabella Cruddace
T283356
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* review on Google. We are pleased to hear that you have had such a positive experience with us at your recent appointment.
