All members of staff are very friendly and professional. Excellent experience
— Sandra W
Verified review (2208495)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Sandygate Dental Practice
Thank you Sandra for your review, we really appreciate it!
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Review from Google
Very good appointment, clear account of treatment and encouragement. Care at all stages
— Keith Baker
T274211
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your Google review, we appreciate you taking the time to do this. We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Fantastic care
Fantastic care at Sandygate Dental Practice
— Sheona S
Verified review (2207229)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it! Your comments will be passed on to your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
I was made to feel at ease
I was seen promptly for dental pain and the staff Melissa and Dr Alesbrook) went out of their way to accommodate me. Everyone was very friendly and helpful, as always, and I was made to feel at ease throughout my appointment
— Rachel B
Verified review (2206938)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are pleased to hear that your experience with our entire team has been so positive, and that we have been able to help you with your dental pain. We will share your comments with John, Melissa and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Helpful and accommodating
Staff have always been helpful and accommodating. Procedures explained well and done to high standard.
— Anonymous
Verified review (2206248)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent
First visit, made to feel very welcome and at home. Diagnosis was informative and action required was clear. Excellent
— Anonymous
Verified review (2202475)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are pleased to hear that you have had a great first experience with our Practice and team. We will share your feedback with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Very helpful and kind
The staff were very helpful and kind, they helped me with the stairs as I am disabled and slow. The explanations re my treatment were clear and understandable
— Sylvia S
Verified review (2201551)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are pleased to hear that our team have been so supportive and helpful during your recent appointment. We will be sure to pass your comments on to your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent treatment
It was a very pleasant experience. The waiting room is comfortable and spacious whilst the receptionist is friendly, helpful and cheerful. My treatment was excellent, everything was explained and again high praise for the professionalism, friendliness and cheerful efficiency.
— Elizabeth D
Verified review (2201771)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you so much for your wonderful comments about your recent experience with us. We are pleased to hear that you have had such a positive experience with our whole team. We will be sure to pass on your comments.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
No
Treatment
My treatment was very professional.
— Anonymous
Verified review (2201283)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We will be sure to share your comments with the team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Very pleasant experience
Thorough and detailed examination of mouth and teeth. Very pleasant experience and professionally carried out.
— Anna A
Verified review (2200914)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your kind comments, we will be sure to share them with your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
Kids appointments, not long waiting before being seen.
— Anonymous
Verified review (2198586)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your comments, we will share them with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Janet Rochester
T268389
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a 5* Google rating. We are pleased that you have had a really great experience.
With kind regards,
The SDP Team
Explains things really clearly
Kind and considerate staff. Explains things really clearly and details the costs of different options. Fully aware and considerate of medical conditions that make treatment difficult.
— Anonymous
Verified review (2198055)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are very pleased to hear that your experience with our team has been such a positive one, and that all your questions and concerns have been addressed in a considerate manner. We will share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Check up
I was seen promptly on arrival. The receptionist was welcoming. My checkup went smoothly and possible options for the future were discussed.
— Neil P
Verified review (2196608)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We are pleased that you received a warm welcome from our receptionist, and that your dental check up went smoothly. We will share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Excellent service from extremely welcoming and helpful reception to on time, friendly and knowledgeable dentist
— Claire Concannon
T267163
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your review on Google, we really appreciate you taking the time to do this. We are pleased to hear that you have had a great experience with our reception team and dental team, and we will be sure to share your comments with them.
With kind regards,
The SDP Team
Happy with the speed of the repair
I was seen very quickly after breaking my partial denture, which had to be repaired offsite. The repair was completed and returned in 32 working days, and I was found an emergency slot to refit the denture. I was very happy with the speed of the repair, and its quality.
— Anonymous
Verified review (2194624)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are very pleased to hear that we have been able to see you quickly and provide a 2 working day turnaround for your denture repair. It's great to know that you are happy with the quality of the repair, and the service we have provided. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
Only a brief visit today but Emily was welcoming as always. We discussed referring me to the dental hospital in the hope of them making me a chrome lower denture on the nhs. I’m on pension credit and lucky enough to be one of the remaining nhs patients in an essentially private practice.
Emily is there only two days a week but has always found time to see me. She’s a great addition to the practice.
— Ian J
Verified review (2194470)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we will be sure to pass on your comments to your dentist Dr Denby.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Calm environment
Calm environment. Reassuring and friendly staff
— Anonymous
Verified review (2193787)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we appreciate it. It's great to hear that you have had a visit that has been friendly and reassuring, and we will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent
Excellent, professional, personal service
— Colin B
Verified review (2193619)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review and comments, we really appreciate your feedback. We're glad to hear that you have experienced a personalised, excellent and professional service. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treatment options were explained
Saw Emily Denby at the practice for a filling.
A lovely welcoming smile helped me to feel at ease.
Treatment options were explained with a view of the problem on x-ray.
Almost painless injection of local anaesthetic followed by a clean and the filling.
Well done to the entire team but especially to Miss Denby
— Thomas S
Verified review (2192971)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We are pleased to hear that you had a friendly and efficient experience with our team for your treatment. We will be sure to pass on your compliments to Dr Denby, who will be pleased to hear that you had such a positive experience.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
