I was seen very quickly after breaking my partial denture, which had to be repaired offsite. The repair was completed and returned in 32 working days, and I was found an emergency slot to refit the denture. I was very happy with the speed of the repair, and its quality.
— Anonymous
Verified review (2194624)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are very pleased to hear that we have been able to see you quickly and provide a 2 working day turnaround for your denture repair. It's great to know that you are happy with the quality of the repair, and the service we have provided. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
Only a brief visit today but Emily was welcoming as always. We discussed referring me to the dental hospital in the hope of them making me a chrome lower denture on the nhs. I’m on pension credit and lucky enough to be one of the remaining nhs patients in an essentially private practice.
Emily is there only two days a week but has always found time to see me. She’s a great addition to the practice.
— Ian J
Verified review (2194470)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we will be sure to pass on your comments to your dentist Dr Denby.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Calm environment
Calm environment. Reassuring and friendly staff
— Anonymous
Verified review (2193787)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we appreciate it. It's great to hear that you have had a visit that has been friendly and reassuring, and we will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent
Excellent, professional, personal service
— Colin B
Verified review (2193619)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review and comments, we really appreciate your feedback. We're glad to hear that you have experienced a personalised, excellent and professional service. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treatment options were explained
Saw Emily Denby at the practice for a filling.
A lovely welcoming smile helped me to feel at ease.
Treatment options were explained with a view of the problem on x-ray.
Almost painless injection of local anaesthetic followed by a clean and the filling.
Well done to the entire team but especially to Miss Denby
— Thomas S
Verified review (2192971)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We are pleased to hear that you had a friendly and efficient experience with our team for your treatment. We will be sure to pass on your compliments to Dr Denby, who will be pleased to hear that you had such a positive experience.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Having not seen a dentist for a very long time, John was able to easily put me at ease with how he was able to simply explain things.
Prices are good, and John is very friendly.
I'm already a repeat customer after one visit!
— Toby Griffin
T266201
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you Toby for your review on Google, we really appreciate it. We are so glad to hear that you have had such a great first impression of our service and our team, and that you feel confident with the information your dentist has shared with you. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Friendly, professional
Friendly and professional staff - pleasant surroundings - Calmness - feel safe
— Anonymous
Verified review (2191836)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review and feedback. We are pleased to hear that you have experienced a friendly and professional service. We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Very prompt attention following the need for an urgent appointment.
— Lesley Combe
T265853
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a review on Google, we really appreciate it. We are very glad to hear that we have been able to provide you with a quick and urgent appointment to resolve your dental concerns. We will share your comments with your dentist and the whole team.
With kind regards,
The SDP Team
Review from Google
Friendly, efficient, nice facilties. Good to have the same person each time- gentle and explains things clearly.
— Jane Vandervlies
T265281
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to review your experience on Google. We are pleased to hear that you have a friendly and efficient experience when you attend for your appointments, and that you are happy with your ongoing care. We will share your comments with your dentist and the whole team.
With kind regards,
The SDP Team
Always treated with respect
Seen on time, all done very quickly and professionally. Always treated with respect and kindness.
— Anonymous
Verified review (2189221)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We're pleased to hear that you always have a positive experience of our service and team, and will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Friendly and helpful
Friendly dentists and helpful staff
— Anonymous
Verified review (2188021)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We are pleased to hear that your experience of our staff and service has been so positive, and we will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
John always deals sympathetically with my concerns and is understanding about the issues I have. He provided much needed reassurance and put my mind at rest.
— Anne B
Verified review (2187256)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it. We are so glad to hear that John always treats you with reassurance and understanding at your appointments, and we will be sure to pass your lovely comments on to him.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Excellent as always
— Antony Pennington
T263012
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your Google review. We are pleased to hear that you consistently receive excellent care at our Practice. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Review from Google
An excellent appointment as usual
— Joan Upton
T262878
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for your review on Google. We are pleased to hear that you have had another excellent appointment with us, and will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Caring, kind and reassuring
Fantastic check up as always, John is a league above, caring, kind and reassuring. You can’t put a price on good dental care, having a veteran dentist who absolutely knows his stuff is so important to me and I always feel in safe hands. Couldn’t recommend enough.
— Anonymous
Verified review (2186358)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review, we really appreciate it. It's great to hear about your consistent experience of excellence at our Practice, and with your dentist John. We will be sure to pass your comments on to him.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Highly recommend
Excellent service, would highly recommend this practice
— Charlie W
Verified review (2179963)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you Charlie for your review, we appreciate you taking the time to do this. We are pleased to hear that you would recommend us and that you've had excellent service. We will share your comments with the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Confidence in the treatment
I enjoy the welcome and chat and have confidence in the treatment and advice I receive.
— Anonymous
Verified review (2178999)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it. We're glad to hear that our personable team have been so helpful to you, giving you confidence in your diagnosis, treatment and advice. We will be sure to share your comments with your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Lovely staff
Excellent dental practice with lovely staff. Good advice and expertise, inspiring confidence.
— Anonymous
Verified review (2178970)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are pleased to hear that you have had a great experience with our staff, service and advice. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Really nice environment and Lottie who manages the reception is very professional and always very welcoming.
— Mrs P
T258693
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your Google review, we appreciate you taking the time to do this. We are so pleased to hear that your experience with your dentist John, and the whole team, is so positive and that you would recommend us. We will be sure to share your comments with John and the wider team.
With kind regards,
The SDP Team
Emergency treatment
Excellent service. Emergency treatment required and I was offered a same day appointment. Treatment much exceeded my expectations. Receptionist and Dr Oldfield and his colleague all very good indeed.
— Martin M
Verified review (2176822)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review, we appreciate you taking the time to do this. We are pleased to hear that your whole experience has been a positive one, and that we have been able to help resolve your dental emergency quickly.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
