T247131
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to review us on Google, we really appreciate it.
With kind regards,
The SDP Team
I have been so impressed
As always Dr Alesbrook was so kind and welcoming, explaining everything to me.
Outlining what is best to maintain healthy lifestyle and teeth.
I have been so impressed with his care and he gives me so much confidence.
So very glad his practice was recommended to me and I would heartily recommend this dental practice to anyone, as a retired nurse Dr Alesbrook checked for all oral cancers which I have not seen my past dentists do, very comforting. Thank you Sandygate dental practice.
It’s a private practice but having great dental care, great health and a good outcome to your care these days is so worth it
— Mel B
Verified review (2152482)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are so glad to hear that your experience with John at your recent visit has been so positive, and that your overall experience of our Practice and team has made such a great impression. We will be sure to share your comments with John and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
I have numerous issues including tmj disorder. John always deals with this sympathetically and gives advice on how best to manage the problems it generates.
— Anonymous
Verified review (2152378)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your comments. We are pleased to hear that John is supporting you with your conditions and we will be sure to share your comments with him.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Welcoming, comfortable & calming
Following extensive building work, the new reception and staff is welcoming, comfortable & calming. My appointment was punctual, with the result well and pleasantly presented.
— Anonymous
Verified review (2152028)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We are pleased to hear that your overall experience has been so positive at your recent visit with us. We will be sure to share your comments with your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Chris is amazing with kids
We are very happy with Chris. He is amazing with kids - my 3-year-old boy loves coming to the dentist!
— Anonymous
Verified review (2150609)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback. We are so pleased to hear that your entire family enjoy your visits to see us. We will be sure to share your comments with Chris and the rest of the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Great experience. The staff were very friendly and welcoming. The dental team were very professional and put me at ease. I would recommend Sandygate Dental.
— michael briggs
T245499
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to review us on Google. We are pleased to hear that your recent experience has been such a positive one. We will be sure to share your comments with your dentist and the team.
With kind regards,
The SDP Team
Professional service
Professional service at all times
— Anonymous
Verified review (2150016)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a review. We are pleased to hear that you have had a great experience with our service and team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent experience
The whole experience was excellent.
— Anonymous
Verified review (2148292)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review, we are pleased that you have experienced excellent service with our team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Efficient
Efficient & on time
— Warwick S
Verified review (2144982)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Lottie is an absolute gem
Love the new alterations and decor. Feels very relaxing. And Lottie is an absolute gem. Very friendly and very informative.
— Linda M
Verified review (2143356)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review, we are pleased to hear that you like our recent renovations, and that our reception team have been so helpful to you.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Delighted
Absolutely lovely place. It continues to improve it's environment and waiting area. Reception is run in an efficient, kind and knowledgeable manner. Dentist and assistants all lovely and helpful. I always leave feeling well looked after. Delighted. Recommend highly especially for nervous patients as it's a welcoming and friendly place and patients are seen in time.
— Laura C
Verified review (2142051)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you Laura for your wonderful comments. We are so pleased to hear that you have such a great experience with us when you attend. We will be sure to share your feedback with the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Friendly and professional.
— Malcolm Clark
T241330
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your Google review, we really appreciate it.
With kind regards,
The SDP Team
They couldn't have done any more for me
Booking my appointment was easy. Very little waiting time when attending and all the staff were friendly and professional. I even had my x-rays taken and was talked through the images. They couldn't have done any more for me.
— Anonymous
Verified review (2140614)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
The staff are lovely
I saw Chris today who did my check up today and he was very friendly and explained in detail what was happening and why. I felt at ease through my appointment and all the staff are lovely.
— Lydia J
Verified review (2140063)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it!
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Highly recommend
I’ve been a patient here for many years. All the staff are friendly and courteous and treat you with respect. John Alesbrook, the principal dentist, listens and notes what you say. Highly recommended.
— Margaret W
Verified review (2138900)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you Margaret for taking the time to leave us a review. We will be sure to share your comments with John and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Professional and yet friendly
Excellent experience, professional and yet friendly, a great deal of help from everyone ,very satisfied with cost.
— Ken B
Verified review (2138486)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review, we really appreciate it. We will share your comments with your dentist and the team about your experience.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Friendly and informative
Friendly and helpful receptionist. Dentist friendly and informative.
— Christine B
Verified review (2138304)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your kind feedback about your experience. We will share your comments with your dentist and our reception team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Seen on time
I was made very welcome, seen on time, and all the staff were very professional.
— Peter S
Verified review (2136681)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your feedback, we are pleased to hear that your experience at your appointment was so positive.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treated with respect
Always treated with the utmost respect.
— Joyce G
Verified review (2136123)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are pleased to hear that your experience with our team has been such a positive one. Thank you for sharing your comments with us, which will be shared with your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Would highly recommend John and his team very professional and caring. He explains everything so you know exactly what treatments you need. Always makes sure you are not feeling any pain or discomfort whilst you are having your treatment done.
Thank you John for getting shut of my tooth ache 👏👏👍
— charles wroe
T238842
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your lovely comments and review on Google. We are so pleased to hear that we have been able to help you with your dental treatment in a supportive environment. We will share your comments with John and the whole team.
