Overall I got the treatment I went for and the staff were excellent.
— Anonymous
Verified review (2168966)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you so much for taking the time to leave us a review. We are delighted to hear that you received the treatment you were seeking and that our staff provided excellent service.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Fitted me in at very short notice
Excellent service, as always. Fitted me in at very short notice and dealt with my problem very efficiently.
— Jacqueline C
Verified review (2168420)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are pleased to hear that we have been able to resolve your dental problem quickly, and that you always receive excellent service and care from our team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Explains everything clearly
Dr Emily Denby is extremely pleasant, has a gentle touch and explains everything clearly. That makes all the difference in feeling relaxed and confident!
— Kathleen B
Verified review (2165214)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review we really appreciate it. We will be sure to share your comments with Emily and the team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
I’m very pleased that I booked in
Great experience today for my first appointment with John. I was asked about my concerns and goals, told what to expect during the appointment and then we had a thorough examination including an oral cancer check. After the examination was done we talked about his findings and advice. I made my next appointment as I left, and found the whole experience to be helpful and I’m very pleased that I booked in. Thank you!
— Anonymous
Verified review (2164122)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review. We are pleased to hear that your first appointment with us has been such a positive one, and look forward to seeing you again in the future.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Staff
Was this treatment paid for privately, or on the NHS?
N/A
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
All very friendly and professional - as usual. Interesting tech innovations. Thanks.
— chris w
T251487
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a Google review. We are so glad to hear that you consistently receive a high quality and friendly service. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Very good
Very good service.
— Anonymous
Verified review (2163678)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are pleased to hear that you have had a great experience at your recent appointment. Thank you for taking the time to leave us a review.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Very good service, staff amazing and great experience
— Pamela Badillo
T251370
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for your comments and Google rating. We are very pleased to hear that you have had such a positive experience with us at your appointment.
With kind regards,
The SDP Team
Review from Google
This person left a star rating but no comment.
— David ScottWalker
T251053
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your review on Google, we appreciate you taking the time to leave us a review.
With kind regards,
The SDP Team
Review from Google
I saw my lovely dentist, Dr John Alesbrook today for my first appointment. He was so kind and caring and really listened to everything (and I mean everything!) I was worried about and wanting to change with my teeth. He took time and care to really put me at ease and talk through everything I wanted to, nothing was too much trouble. He spent time checking over all of my teeth, my mouth, gums, lymph nodes, tongue, thyroid, etc. He x-rayed my teeth and came up with a great plan of action. He spent time talking through my options and is setting up an orthodontist referral too. From the moment I first enquired about joining the surgery, everyone has been so kind. Melissa took the time to listen to my many questions when first enquiring and she knew that Dr Alesbrook would be the best dentist for me. She was so helpful and kind and set up the appointment for me with an after school appointment which is unheard of! When I arrived for my appointment today, Loti was so kind and caring and went through the forms with me and offered me a drink. She also discussed the plan with me and gave me lots of information to take home. Lawza was also very kind and helpful and took me up to my appointment and back down when I had finished. She went through my notes with me and from start to finish, I was thoroughly impressed by just how lovely and genuine everyone has been. 100% would recommended to everyone! Highly professional, incredibly kind and extremely helpful. 😊
— Jade Poole
T249653
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
It was a pleasure to meet you Jade, and we are very pleased to hear that our team have supported you throughout your new patient experience with us. Feedback like yours helps us know that we are achieving the best outcomes for our patients, so thank you very much for taking the time to do leave us a review. We look forward to seeing you again soon.
With kind regards,
The SDP Team
Excellent
Excellent in every respect!
— Anonymous
Verified review (2160658)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are so glad to hear that you've had such an excellent experience. Thank you for sharing your feedback with us, which will be shared with your dentist and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Kyle Mitchelson
T249050
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for your Google review, we appreciate you taking the time to do this. We are pleased to see that you have had such a positive experience with our team.
With kind regards,
The SDP Team
Speedily resolved my problem
Thanks as always, speedily resolved my problem in one visit.
— Anonymous
Verified review (2157711)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we are pleased to hear that we have resolved your issue so swiftly. We will pass your comments on to your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Seen promptly
I was seen promptly and the advice and attention were very satisfactory.
— Lesley C
Verified review (2156173)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a review, we really appreciate it. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I returned to John a year after moving to a different area, having tried other dentists who left me feeling disappointed and uncared for. Since coming back, I feel safe and comfortable with a dentist I can trust—someone who genuinely cares. He not only maintains a high standard of care but is also thorough in his approach, taking the time to educate me on the best ways to look after my oral health.
— Mum
T247636
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
We are very pleased to hear that your recent appointment has put you at ease, knowing that your health and wellbeing are being well cared for and supported here with John as your dentist. We will be sure to pass your comments on to John and the team.
With kind regards,
The SDP Team
Review from Google
A very pleasant and professional experience! John was friendly and kind, and worked with care to sort my tooth. It now looks like nothing was ever wrong with it, and I’m pain free 👌
— Max Revitt
T247637
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
We're glad to hear that John and the team have been able to help fix your dental issue, and resolve your pain. We will be sure to pass your wonderful comments on to John and the team.
With kind regards,
The SDP Team
Review from Google
This person left a star rating but no comment.
— A Google User
T247131
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to review us on Google, we really appreciate it.
With kind regards,
The SDP Team
I have been so impressed
As always Dr Alesbrook was so kind and welcoming, explaining everything to me.
Outlining what is best to maintain healthy lifestyle and teeth.
I have been so impressed with his care and he gives me so much confidence.
So very glad his practice was recommended to me and I would heartily recommend this dental practice to anyone, as a retired nurse Dr Alesbrook checked for all oral cancers which I have not seen my past dentists do, very comforting. Thank you Sandygate dental practice.
It’s a private practice but having great dental care, great health and a good outcome to your care these days is so worth it
— Mel B
Verified review (2152482)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are so glad to hear that your experience with John at your recent visit has been so positive, and that your overall experience of our Practice and team has made such a great impression. We will be sure to share your comments with John and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
I have numerous issues including tmj disorder. John always deals with this sympathetically and gives advice on how best to manage the problems it generates.
— Anonymous
Verified review (2152378)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your comments. We are pleased to hear that John is supporting you with your conditions and we will be sure to share your comments with him.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Welcoming, comfortable & calming
Following extensive building work, the new reception and staff is welcoming, comfortable & calming. My appointment was punctual, with the result well and pleasantly presented.
— Anonymous
Verified review (2152028)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate it. We are pleased to hear that your overall experience has been so positive at your recent visit with us. We will be sure to share your comments with your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Chris is amazing with kids
We are very happy with Chris. He is amazing with kids - my 3-year-old boy loves coming to the dentist!
— Anonymous
Verified review (2150609)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback. We are so pleased to hear that your entire family enjoy your visits to see us. We will be sure to share your comments with Chris and the rest of the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes