T432448
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. We are pleased to hear that you have had a professional and helpful experience with our team.
With kind regards,
The SDP Team
My experience
Very good.
— Anonymous
Verified review (2452410)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your review with us, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent
Excellent as always. Friendly and professional.
— Christine P
Verified review (2451935)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to share your feedback, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Efficient
Efficient and very friendly.
— Anonymous
Verified review (2451921)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Ive been going to Sandygate for a few years after struggling to find an NHS dentist. Ive always previously gone NHS, but i would say Sandygate has been the best dentist I've been too. John is lovely and personable, never makes you feel rushed and shows genuine care / interest. Appointments seem a lot more thorough than when ive gone elsewhere.
Everyone is really polite and helpful, the reception team are lovely and cant do enough to help. You also get text reminders and offers of swapping to a new appointment if they have a cancellation which is really useful. Would wholly reccommend
— Michelle P
T431208
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. It's really great to hear that you have had such a positive experience with our team and service. We will be sure to share your comments with your dentist John, and the rest of the team.
With kind regards,
The SDP Team
Friendly service
Very friendly service and professional and knowledgeable practitioners
— Howard R
Verified review (2450438)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your comments with us. We are pleased to hear that you have had a friendly and professional experience with our team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Check up
I visited the dentist for a routine six monthly check up. Everything was ok and didn't require any treatment. All the staff were friendly and efficient.
— John S
Verified review (2450002)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to share your feedback with us. We're pleased to hear that you received a friendly and efficient service our team, and we look forward to seeing you at your next check up.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Nicola Alesbrook
T430197
Review left 1 month ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Rachel Lawton
T429912
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* Google review, we're pleased to know that you have had a great experience.
With kind regards,
The SDP Team
Review from Google
I used to have a phobia of dentists, walking backwards and forwards past the door, plucking up the courage to enter. Now, that is a thing of the past thanks to Sandygate Dental Practice and, in particular John Alesbrook. John has such a calming and reassuring approach to put me at ease. He will always spend a few minutes casually chatting about family, both his and mine. He always remembers past conversations and will often ask about events previously talked about. This totally puts me at ease and, on top of that, he is a really good dentist !! Going to the dentist now is no longer the nightmare it used to be - thanks John.
— Gg Ok
T429107
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you so much for leaving us your review on Google. We are very pleased to hear that John and the team help you feel at ease during your visits with us. We will be sure to pass on your comments to John.
With kind regards,
The SDP Team
I was put at ease
I had a complicated procedure but I was put at ease & felt no pain & it was done as quickly as possible.
— Vivien C
Verified review (2446689)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your kind comments. We're pleased to hear that our team have helped to put you at ease during your dental treatment.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Very good service
Very good service, understanding.
— Alex K
Verified review (2444010)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback with us. We're pleased to hear that you had a very good experience at your recent appointment. We will be sure to share your comments with your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Lovely dentist. I saw Dr Oldfield who was really friendly and he sorted everything planned but also did extra unplanned work! I was so happy as an NHS patient. Definitely recommend!
— Sarah Coghlan
T425630
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a Google review Sarah. We are pleased that you have had such a positive experience at your recent appointment with Chris Oldfield.
With kind regards,
The SDP Team
Sandygate Dental Practice
Everything good.
— Anonymous
Verified review (2443308)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
We have just moved into Crosspool.
This was our first time visiting this dentist.
Everything was excellent , first of all excellent chat with the receptionist and then with Lorna the dentist and Lucy.Totally positive experience .
Had a photograph of my teeth for the first time.
— Arthur Lancaster
T425385
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for sharing about your new patient experience. We are pleased to hear that you received a warm welcome in reception, and a positive appointment with Lorna Mullen. We will be sure to share your comments with the team.
With kind regards,
The SDP Team
Review from Google
Great dental care done efficiently.
— Jeff Yaker
T424674
Review left 1 month ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a 5* review on Google, we really appreciate it!
With kind regards,
The SDP Team
I would recommend my dentist
I arrived a few minutes early, was greeted and offered a drink whilst I was waiting.
I was seen on time.
Dentist as usual was very attentive and listened to any dental concerns.
I have to say came away feeling great, lovely clean teeth, confident I could smile.
I would recommend my dentist, he also gives a first class service.
Equally reception is very lovely, always has time for a chat.
Lovely seating area, clean and tidy.
— Anonymous
Verified review (2440365)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback with us. It's great to hear that you received punctual, welcoming and attentive care with our team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
They were so supportive
A big thank you to Dr Oldfield and his assistant Lucy.
I'm a bit nervous when it comes to needles! They were so supportive and I dare to say, it didn't hurt!
The receptionist Melissa was so welcoming.
Thank you all.
— Anonymous
Verified review (2440301)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for sharing your experience. We are pleased to hear that Chris Oldfield and Lucy have been so supportive during your recent treatment, and that Melissa gave a warm welcome as well. We will be sure to share your comments with them.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Routine check up, all good thankfully. Chris & Lucy are a great team. Relaxed and easy going. Appreciated skills in a dental team.
— Clare Pye
T423129
Review left 2 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a 5* Google review. It's great to hear that you had such a positive and calm experience with our team, and we will be sure to share your comments with Chris and Lucy.
With kind regards,
The SDP Team
Review from Google
Always happy with the service and treatment at Sandygate Dental.
We also take our son here who has ADHD and has had some poor experiences with previous dentists. The team are very considerate, friendly and understanding, takin their time to explain things and making it as easy as possible for him
— Daniel P
T423130
Review left 2 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your Google review. It's great to hear that both yourself and your family have such a positive experience with our team, and that you have found us to be an inclusive and helpful place to bring your son. We look forward to seeing you all again.
