Lovely local dentist with really friendly service. My checkup is always very thorough and I'm asked lots of questions to ensure I'm given the best advice and care. I'm very happy here.
— ruth oxley
T218734
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
We are very pleased to hear that you have a great experience with us each time you visit. We will be sure to share your comments with your dentist and the team. Thank you for leaving us a review on Google, we really appreciate it.
With kind regards,
The SDP Team
A lovely experience
My visit was a lovely experience as always. I was treated with respect by the friendly, helpful, professional and informative staff. I really liked the new reception area.
— Anonymous
Verified review (2097610)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your kind words, which we will share with the entire team and your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Good treatment
The usual good treatment!!
— Alex K
Verified review (2095157)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review. We will share your comments with your dentist.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
As always, I was met by friendly staff, chatted with John about the forthcoming treatment and my appointment completed thoroughly and professionally … excellent service !!!!
— Paul Salter
T216787
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a Google review. We really appreciate your comments and are very pleased to hear that you consistently receive a friendly and professional service.
With kind regards,
The SDP Team
I was treated with patience
As always, I was treated with patience and professionalism. I am elderly and suffer from vertigo, so am quite nervous. However everything was done to make my treatment stress free.
— Ann D
Verified review (2092999)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are very pleased to hear that Dr Oldfield and our team have been so supportive and helpful for your recent appointment. We will share your kind comments with him and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Quality service
The usual quality service.
— Anonymous
Verified review (2092715)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are very pleased to hear that you always experience a high quality experience when you visit our Practice. We will pass your kind comments on to your dentist Dr Alesbrook, and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent care
Excellent and friendly care.
— Anonymous
Verified review (2092641)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us your kind comments about your recent appointment with Dr Oldfield. We are very pleased to hear that you have had a great experience.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Friendly, professional
A very efficient and pleasant check in and reception waiting area experience in the newly re modelled surgery, followed by a very patient, friendly and professional appointment with Dr.Allesbrook.
— Anonymous
Verified review (2092030)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you so much for your comments, we appreciate you taking the time to leave us a review. We will be sure to pass on your kind words to Dr Alesbrook and reception staff.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Understanding dentists
Friendly, helpful staff. Understanding dentists of medical conditions.
— Anonymous
Verified review (2087604)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your kind comments. We will be sure to share them with the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
A very positive experience
It was a very positive experience & both the receptionist & the dentist couldn't have been more helpful & thorough. I had prompt treatment & good advice.
— Vivien C
Verified review (2087030)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your feedback, we really appreciate it. We are very pleased to hear that your experience with our whole team has been a positive one. We will be sure to share your comments with Emily and Loti as well.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Friendly staff, excellent service, the best dentists too, would highly recommend
— sonja everill
T213893
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. We are pleased to hear that you have had a great all round experience. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Great
Really great service.
— Rebecca C
Verified review (2085368)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us an online review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Great service
Great service today, my filling fell out last night.
Rang Sandygate practice this morning, Thursday, at 8.35 am and left a short voicemail.
Returned my call within 10 minutes and booked me in with John.
For today with filling replaced before 1 pm.
Thanks.
— Anonymous
Verified review (2084825)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review. We are very pleased to hear that we have been able to remedy your dental issue so swiftly, and that you had a great overall experience.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Verified review (2084725)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us an online review. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Adrian Prodoiu
T213453
Review left 1 year ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5 star rating on Google, we appreciate you taking the time to do this.
With kind regards,
The SDP Team
A holistic approach
I’m a slightly nervous patient and the team at Sandygate are amazing at responding to this. They take a holistic approach to health and I feel confident entrusting them with my teeth!
— Anonymous
Verified review (2084214)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
We are very pleased to hear that our team have helped ease your anxiety when visiting the dentist. Thank you very much for your comments, we will pass them on to your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Good setup
The new setup at the surgery was good but the stairs up to the treatment rooms are a challenge.
— Anonymous
Verified review (2083227)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your comments, we appreciate you taking the time to leave us feedback. We understand our patients are keen to have more accessible surgeries. We are exploring options about providing care on the ground floor in the future.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Sandygate Dental Practice
Very efficient.
— Anonymous
Verified review (2083008)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we appreciate it and will share your comments with the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Exceptional visit
I found today's visit to your Practice was quite exceptional; " why ", you may ask. Because, in these days of dashing, hurrying, time consciousness, it stands out when someone as your Practice Nurse Phoebe, goes that " extra mile " to take time, listen, consider options, come back with solutions with no measure of time: so its a well done from me and long may this description continue in your Practice; Thank you.
— Robert S
Verified review (2082629)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review regarding your appointment with our Patient Care Co-ordinator, Phoebe. We will be sure to pass on your experience and comments to her and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
N/A
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Made very comfortable
5 star treatment and made very comfortable.
— Helen C
Verified review (2082295)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we appreciate you taking the time to do this. Please do get in touch if you'd like to discuss anything further, and if there is anything we can do to improve.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
