Sandygate Dental Practice

Quality service

The usual quality service.

— Anonymous

Verified review (2092715) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

We are very pleased to hear that you always experience a high quality experience when you visit our Practice. We will pass your kind comments on to your dentist Dr Alesbrook, and the wider team.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Excellent care

Excellent and friendly care.

— Anonymous

Verified review (2092641) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for leaving us your kind comments about your recent appointment with Dr Oldfield. We are very pleased to hear that you have had a great experience.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Friendly, professional

A very efficient and pleasant check in and reception waiting area experience in the newly re modelled surgery, followed by a very patient, friendly and professional appointment with Dr.Allesbrook.

— Anonymous

Verified review (2092030) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you so much for your comments, we appreciate you taking the time to leave us a review. We will be sure to pass on your kind words to Dr Alesbrook and reception staff.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Understanding dentists

Friendly, helpful staff. Understanding dentists of medical conditions.

— Anonymous

Verified review (2087604) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you very much for your kind comments. We will be sure to share them with the wider team.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

A very positive experience

It was a very positive experience & both the receptionist & the dentist couldn't have been more helpful & thorough. I had prompt treatment & good advice.

— Vivien C

Verified review (2087030) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for your feedback, we really appreciate it. We are very pleased to hear that your experience with our whole team has been a positive one. We will be sure to share your comments with Emily and Loti as well.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Review from Google

Friendly staff, excellent service, the best dentists too, would highly recommend

— sonja everill

T213893 Review left 1 year ago
This review complies with Google's policies.

Reply from Sandygate Dental Practice

Thank you for taking the time to leave us a review on Google. We are pleased to hear that you have had a great all round experience. We will be sure to share your comments with your dentist and the wider team.

With kind regards,
The SDP Team

Great

Really great service.

— Rebecca C

Verified review (2085368) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for leaving us an online review, we really appreciate it.

With kind regards,
The SDP Team

Overall, how was your experience of our service? Very good

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Great service

Great service today, my filling fell out last night.
Rang Sandygate practice this morning, Thursday, at 8.35 am and left a short voicemail.
Returned my call within 10 minutes and booked me in with John.
For today with filling replaced before 1 pm.
Thanks.

— Anonymous

Verified review (2084825) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for leaving us a review. We are very pleased to hear that we have been able to remedy your dental issue so swiftly, and that you had a great overall experience.

With kind regards,
The SDP Team

Overall, how was your experience of our service? Very good

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Clear information

Helpful staff, clear information, questions answered.

— Anonymous

Verified review (2084725) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for taking the time to leave us an online review. We will share your comments with your dentist and the wider team.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

A holistic approach

I’m a slightly nervous patient and the team at Sandygate are amazing at responding to this. They take a holistic approach to health and I feel confident entrusting them with my teeth!

— Anonymous

Verified review (2084214) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

We are very pleased to hear that our team have helped ease your anxiety when visiting the dentist. Thank you very much for your comments, we will pass them on to your dentist and the wider team.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Review from Google

This person left a star rating but no comment.

— Adrian Prodoiu

T213453 Review left 1 year ago
This review complies with Google's policies.

Reply from Sandygate Dental Practice

Thank you for your 5 star rating on Google, we appreciate you taking the time to do this.

With kind regards,
The SDP Team

Good setup

The new setup at the surgery was good but the stairs up to the treatment rooms are a challenge.

— Anonymous

Verified review (2083227) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for your comments, we appreciate you taking the time to leave us feedback. We understand our patients are keen to have more accessible surgeries. We are exploring options about providing care on the ground floor in the future.

With kind regards,
The SDP Team

Overall, how was your experience of our service? Good

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Sandygate Dental Practice

Very efficient.

— Anonymous

Verified review (2083008) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for your review, we appreciate it and will share your comments with the wider team.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Exceptional visit

I found today's visit to your Practice was quite exceptional; " why ", you may ask. Because, in these days of dashing, hurrying, time consciousness, it stands out when someone as your Practice Nurse Phoebe, goes that " extra mile " to take time, listen, consider options, come back with solutions with no measure of time: so its a well done from me and long may this description continue in your Practice; Thank you.

— Robert S

Verified review (2082629) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you very much for your review regarding your appointment with our Patient Care Co-ordinator, Phoebe. We will be sure to pass on your experience and comments to her and the wider team.

With kind regards,
The SDP Team

Overall, how was your experience of our service? Very good

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? N/A

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Made very comfortable

5 star treatment and made very comfortable.

— Helen C

Verified review (2082295) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for your review, we appreciate you taking the time to do this. Please do get in touch if you'd like to discuss anything further, and if there is anything we can do to improve.

With kind regards,
The SDP Team

Overall, how was your experience of our service? Very good

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Sandygate Dental Practice

Excellent.

— Colin B

Verified review (2079468) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for your review, we appreciate you taking the time to do this.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Excellent

Excellent treatment.

— Anonymous

Verified review (2078337) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for taking the time to leave us a review, we really appreciate it.

With kind regards,
The SDP Team.

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Professional, efficient

Professional, efficient dental service.

— Anonymous

Verified review (2077506) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for your review, we really appreciate it and will pass your comments on to your dentist.

With kind regards,
The SDP Team

Overall, how was your experience of our service? Very good

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Good dentist

The experience was good, good dentist.

— Anonymous

Verified review (2076911) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you very much for taking the time to write us a review, we really appreciate it.

With kind regards,
The SDP Team

Overall, how was your experience of our service? Good

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes

Very patient, did not rush me

As always John was very patient, did not rush me, explained things clearly.

— Kathleen E

Verified review (2076776) Review left 1 year ago
This review was collected via email feedback service.

Reply from Sandygate Dental Practice

Thank you for your review, we will share your comments with John and the wider team.

With kind regards,
The SDP Team

Overall, how was your experience of Sandygate Dental Practice?

Did everyone you met at the practice make you feel welcome and comfortable? Yes

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Did you understand everything your clincian explained to you about your examination and/or treatment? Yes