Can only say many thanks for my ‘emergency’ treatment which was a fast turnaround and probably saved me from much discomfort.
All staff helpful and friendly.
— Martin B
Verified review (2436375)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your comments with us. We're pleased to hear that we have resolved your dental problem quickly, with our helpful and friendly team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Quick and friendly
Quick and friendly service.
— John M
Verified review (2436267)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your experience with us. We are happy to hear that you have received a friendly and efficient appointment, and look forward to seeing you again.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Makes me feel at ease
Great appointment with Chris Oldfield - always makes me feel at ease, explains everything clearly and I completely trust his expertise and advice.
— Anonymous
Verified review (2435776)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback with us. It's great to hear that your recent appointment with Dr Chris Oldfield has been such a positive one, with clear and calm care. We will be sure to pass your comments along to him and the team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
The treatment is first class
As good as always. All the staff are great, helpful and informative. The treatment is first class, John is excellent.
— Richard P
Verified review (2434769)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We are pleased to hear that our staff have been helpful and informative, and that you have received first class treatment with John. We will be sure to pass your comments on to him and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Very prompt attention
Thank you very much for the very prompt attention to my worries and for your exemplary care and explanation of what was wrong and the options open to me.
— Anonymous
Verified review (2433963)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we're pleased to hear that you have had a helpful appointment with us to discuss your dental issue.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I was recommended and from joining the practice; reception, staff, communication have been exemplary. My dentist John has to be one of the nicest and most capable dentists I’ve met and the whole experience was just seamless. Highly recommend this practice!
— Neil adgie
T418808
Review left 4 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for leaving us a 5* review on Google. We're pleased to hear that your experience has been such a positive one, and we will be sure to share your comments with John and the whole team. We look forward to seeing you again.
With kind regards,
The SDP Team
Explained everything very clearly
Really good and efficient process.
Dental team were very friendly and explained everything very clearly.
No complaints from me.
— Anonymous
Verified review (2432350)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback, we are pleased to hear that you have had a friendly and efficient experience with our team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Welcoming and helpful
I have mobility problems, on arrival the staff were very welcoming and helpful, made sure I climbed the stairs safely both up and down
— Sylvia S
Verified review (2430508)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We're happy to hear that our team helped you with accessing the surgeries, and that you had welcoming and supportive care.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Everyone very friendly and efficient
— John Woolston
T416293
Review left 4 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a 5* review on Google. It's great to hear that our team have provided friendly and efficient care for you.
With kind regards,
The SDP Team
Review from Google
Excellent, professional service with welcoming staff and very organised. Careful with details and lovely environment
— Miguel De Bono
T413567
Review left 4 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you Miguel for taking the time to leave us a Google review. We're pleased to hear that you had a warm welcome and such a positive experience.
With kind regards,
The SDP Team
Sandygate Dental Practice
I was given some detailed advice and samples on using a blue rubber interdental brush which has improved my gum and teeth hygiene. The appointment was not hurried and I left feeling very satisfied.
— Anna A
Verified review (2424107)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback about your recent appointment with us. We are pleased to hear that you have received personalised oral healthcare advice, and that the interdental brushes are working so well for you. We will be sure to share your comments with your clinician.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Composite fillings
Composite fillings, long appointment, all handled very professionally
— Anonymous
Verified review (2420324)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your comments; we are pleased to hear that you had a positive and professional experience with our team at your recent treatment visit.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
Very good.
— Anonymous
Verified review (2420316)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I had a really comfortable and positive experience at Sandygate Dental Practice in Sheffield with Dr John Ashbrook. From the moment I arrived, the atmosphere was calm and welcoming, which immediately put me at ease.
Everything was explained clearly and I felt comfortable throughout the entire appointment. I usually feel quite anxious about dental visits, but his gentle and professional approach made a huge difference. I never felt rushed, and every step was carried out with care and attention.
I also had the Teeth Boutique whitening treatment and I’m really excited to see the results develop over the next few days.
Everything has already started to look brighter!
A great experience and I would highly recommend Sandygate Dental Practice and Dr John Ashbrook to anyone looking for a dentist.
— Karola Aesthetics
T408450
Review left 4 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google. We are very pleased to hear that you have had such a positive experience with Dr John Alesbrook, and that we have been able to help ease your dental anxiety. We're looking forward to seeing you again, and seeing your brighter smile after your teeth whitening treatment.
With kind regards,
The SDP Team
Excellent service
Just a little delay with appointment but otherwise excellent service
— Colin B
Verified review (2418378)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback and giving us a 5* review, we are pleased that you had an excellent experience, and thank you for your patience with the delay on the day.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My treatment was very thorough
The reception area is very welcoming and comfortable with a peaceful atmosphere whilst the reception is so friendly, cheerful and helpful. As always my treatment was very thorough and carefully explained. It is always a pleasurable experience.
— Elizabeth D
Verified review (2418236)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to share your feedback with us. We're very pleased to hear that you enjoyed your visit to us, from the reception area, dental treatment and our team. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treated with great kindness
I experienced a very useful and informative consultation, thank you. Treated with great kindness.
— Anonymous
Verified review (2416653)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your feedback about your recent appointment with Jenny. We are pleased to hear that you have had a useful consultation and that you had such a positive experience. We will be sure to share your comments with Jenny.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Treated me very professionally
I was offered an appointment within two days of contacting the surgery. I had lost a filling and although I wasn’t in any pain and didn’t ned a same day appointment the receptionist advised me that if it did become painful then to call them for an urgent appointment which was very comforting to know. All the staff treated me very professionally but with kindness. My dentist talked me through all of the procedure and put any nerves I had to rest. Thank you all.
— Anonymous
Verified review (2416541)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. We are pleased to hear that we have been able to resolve your dental problem quickly, and that you have found our team to be helpful and kind. We will be sure to share your comments with your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
Excellent
— Brenda T
Verified review (2414323)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Jeremy Hutton
T405551
Review left 5 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a 5* rating on Google, we really appreciate it.