Verified review (2397898)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for sharing your experience with us, we are pleased to hear that you have had a great service from our team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
This person left a star rating but no comment.
— Steve Mayor
T393393
Review left 4 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a 5* review on Google, we really appreciate it.
With kind regards,
The SDP Team
Great attention and care
As I have very good teeth and strong, I seldom need anything doing. However I feel great attention and care is given and I am happy to continue.
— Anonymous
Verified review (2396820)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it. We are pleased to hear that our team have provided attentive and caring dental treatment for you.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Friendly, courteous and professional
I have been going to this practice for several years now and I have always found the staff friendly, courteous and professional. Any dental work or treatment I have had has been to an exceptional level and I could not hope for better. Thank you to you all!
— Simon G
Verified review (2395374)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to share your feedback. It's great to hear that you have had consistently high quality and professional care from our team. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
First class
As always, the attention and care from the reception to the dentist was first class. I had a filling and X-ray in a thorough examination.
— Ian J
Verified review (2394236)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to share your experience with us, we really appreciate it.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Helpful and reassuring
Dr. Alesbrook could not have been more helpful and reassuring regarding my dental concerns. Such an informative and comfortable visit. Most grateful.
— Anonymous
Verified review (2392647)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for sharing your feedback with us. We are pleased to hear that your appointment with Dr Alesbrook was so helpful and reassuring. We will be sure to share your comments with him.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
Very good when I eventually had my visit after several cancellations
— Anonymous
Verified review (2391515)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to share your feedback. We are happy to hear that you had a very good appointment with us. As this review is anonymous, we are unable to address your query around your appointment being moved. However, we are aware that we sometimes need to move NHS clinics due to capacity issues and clinician illness etc, which are unforeseen circumstances. If you would like to discuss the matter further please get in touch with us directly.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
My experience
Very informative.
— Steven H
Verified review (2390980)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it. We are pleased that you found your recent appointment very informative. We will be sure to share your feedback with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Chris has been my dentist for a number of years he's thorough and probably the most considerate dentist I've ever been treated by, highly recommended. Lucy is a superb assistant whose careful use of the drain avoids any discomfort, very much appreciated! Thanks guys.
— Jed
T421411
Review left 4 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for sharing your experience with us. It's really wonderful to hear that Chris and Lucy have been so helpful and considerate at your recent visit, and that you would recommend us to family and friends. We will be sure to share your comments with Chris and the team.
With kind regards,
The SDP Team
Review from Google
Chris has been my dentist for a number of years he's thorough and probably the most considerate dentist I've ever been treated by, highly recommended. Lucy is a superb assistant whose careful use of the drain avoids any discomfort, very much appreciated! Thanks guys.
— Jeff Sheard
T385384
Review left 4 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for sharing your experience with us. It's really wonderful to hear that Chris and Lucy have been so helpful and considerate at your recent visit, and that you would recommend us to family and friends. We will be sure to share your comments with Chris and the team.
With kind regards,
The SDP Team
My experience
Lovely dentists.
— Anonymous
Verified review (2384025)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate it!
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Great welcome
First meeting with Anum Nisa, great welcome, very pleasing manner
— Anonymous
Verified review (2383603)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We are pleased to hear that your experience with Anum has been such a positive one.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I've been a patient at Sandygate Dental Practice since I was a schoolboy – I’m now 62! I can honestly say under the present leadership of Dr. John Alesbrook, it’s never been better. John’s calm, friendly, yet professional manner is the perfect blend to reassure the most nervous of patients. I would highly recommend anyone to Sandygate Dental Practice.
— Richard T
T381597
Review left 5 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for leaving us a Google review, Richard. We are very pleased to hear that you have such a positive and consistent experience with our team, and that you would recommend us to others. We will be sure to share your comments with John.
With kind regards,
The SDP Team
Review from Google
Currently doing Invisalign treatment here with Dr John Ashbrook and I couldn’t be happier so far. The staff are all so friendly, welcoming and really helpful. They always take the time to explain everything clearly and make you feel at ease. The whole team is professional and caring — I’d definitely recommend to anyone considering treatment.
— Alan Appleby
T381543
Review left 5 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google, Aleisha. We're very happy to hear that our team have helped to give you a warm welcome, and that you would recommend us to others. We will be sure to share your comments with Dr John Alesbrook and the wider team.
With kind regards,
The SDP Team
My experience
From the receptionist to the dentist and assistant, they are all very nice and put you at ease.
— Anonymous
Verified review (2381782)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. We are pleased to hear that our entire team have been so kind and helped to put you at ease.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I can’t recommend John highly enough. He is incredibly thorough and takes the time to explain everything clearly, which really shows how much he cares about his patients’ long-term dental health. From the moment you walk in, he makes you feel completely at ease, he’s calm, patient, and never rushed.
— Lydia Hawley
T381003
Review left 5 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for sharing your feedback with us, it's really great to hear what a positive experience you receive with Dr John Alesbrook. We will be sure to share your comments with him.
With kind regards,
The SDP Team
Review from Google
Really good friendly and personal service.
— Danny Bacon
T381004
Review left 5 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* review on Google. We're happy to hear that you received a friendly and personal service at your recent appointment. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Very happy with my visit
I was very happy with my visit to the dentist today.
— Diarmuid C
Verified review (2380522)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for sharing your comments with us, we're pleased to hear that you are very happy with your experience at your recent appointment.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I never thought I would find a visit to the dentist so (relatively) enjoyable. The team at Sandygate is cheerful, efficient, engaging and above all highly skilled. John Alesbrook has treated my old teeth to some pretty extensive repair and rescue work, and actually made the experience painless, involving hardly more than some slight discomfort. I'm looking forward to my next appointment!
— David Walker
T380243
Review left 5 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google. We share all feedback with the team, who will all be pleased to know that you have had such a positive experience and that you're looking forward to seeing us at your next visit. We are looking forward to seeing you as well!
With kind regards,
The SDP Team
Review from Google
Thorough and efficient
— Tricia Bateman
T379585
Review left 5 months ago
This review complies with Google's policies.
