Seen really quickly at short notice and as ever Dr Alesbrook was fantastic!
— Andrew C
Verified review (2343877)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, it's great to hear that you have had a fantastic experience with us. We will be sure to share your comments with Dr Alesbrook.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Attentive and thorough experience with excellent customer service for me and my family thank you!
— Thomas Fields
T357339
Review left 8 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* Google review. We are pleased to hear that you and your family have received an excellent experience with our team.
With kind regards,
The SDP Team
Review from Google
Very thorough and kind staff
— Amelia Milton
T356425
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. It's great to hear that you have received thorough treatment and that our team have been kind and helpful. We will be sure to pass your comments on to your dentist and the team.
With kind regards,
The SDP Team
Review from Google
John and the entire team were so lovely, I really had a wonderful experience throughout my appointment. Best dental service I ever experienced so far. Thank you guys.
— Rukayat Kehinde
T356165
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your Google review, we really appreciate it!
With kind regards,
The SDP Team
This dental practice is beyond first class
Brilliant emergency treatment - fixed my broken tooth within hours of ringing - appointment booked for a permanent fix - sorted! This dental practice is beyond first class!!
— Anonymous
Verified review (2342275)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for your review. We are so pleased to hear that you have had a first class experience with us, and that we have been able to help with your dental issue. We will be sure to share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent care
Excellent care from my dentist John Alesbrook. I feel that all the staff are always caring and kind.
— Anonymous
Verified review (2341754)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review. It's great to hear that you have received excellent care from John Alesbrook, and that our staff are supportive. We will be sure to share your comments with him and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
As always, a great experience, John & his team are great, always make us feel relaxed & are very professional.
— Cassandra Barber-Jones
T354327
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* Google review. It's wonderful to hear that you receive a consistently excellent experience with John Alesbrook and the team.
With kind regards,
The SDP Team
Review from Google
Excellent service, happy to chat, not too doom mongering or judgemental, just sorts out your issues and explains what's going on. Would recommend
— Ben Nicolson
T352676
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review on Google. It's great to hear that you would recommend us, and that you've received an excellent service. We will be sure to share your comments with the entire team.
With kind regards,
The SDP Team
Would definitely recommend my dentist
The atmosphere is warm and welcoming. Nice to see the offer of toothpaste samples out on display with an option to help yourself. Reception staff are patient and very helpful.
I attended today 12/12 for a check and clean. All done very thoroughly without that feeling of being rushed or other! Would definitely recommend my dentist to friends, family and other people I meet through the course of my work. My mouth feels amazing and my teeth feel really clean. I also feel confident to talk to anyone in close proximity. Thanks for giving me the confidence.
Would score 15 out of 10.
— Pamela H
Verified review (2337642)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for taking the time to leave us a review. It's really wonderful to hear that you have had such a pleasant experience at your recent appointment, and that you would recommend us to family and friends. We will be sure to share your comments with your dentist and the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Excellent
Excellent as usual. Always feel I’m in very professional hands.
— Jonathan H
Verified review (2333683)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
It's great to hear that you have a consistently excellent experience us. We will be sure to share your comments with your dentist and the whole team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
I had an appointment today with the delightful Phoebe to discuss having composite coatings on my teeth. I was a little apprehensive but she was so knowledgeable and didn't mind me asking a zillion questions so that I am fully informed on all aspects of the treatment before I make a final decision. I wasn't pressured at all to make a decision straightaway which reassures me greatly. I'm looking forward to receiving the paperwork Phoebe!
— Victoria Varley
T349282
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. We are pleased to hear that you have had a helpful and reassuring appointment with our Patient Care Co-ordinator, Phoebe. We will be sure to share your feedback with her and the entire team.
With kind regards,
The SDP Team
Excellent, very satisfied
Excellent, friendly yet professional, very satisfied
— Ken B
Verified review (2333058)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for your review, we really appreciate hearing about your experience. It's great to know that you have had an excellent and friendly appointment with us. We will share your feedback with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Wonderful
Wonderful Dentist.
— Anonymous
Verified review (2331180)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for leaving us a review, we really appreciate hearing about your experience. We will share your comments with your dentist and the wider team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
It couldn’t have been any better! Excellent service and efficient too. The welcoming and friendly staff help you feel comfortable and at ease. Recommended.
— Deli Records
T347979
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for your 5* review on Google. We are pleased to hear that you have received an excellent service, with a welcoming and friendly atmosphere. We will be sure to share your comments with the entire team.
With kind regards,
The SDP Team
Review from Google
I have recently finished my Invisalign treatment with John and his team.
They listened to my goals, each step of the process was explained to me clearly and throughly, all of my (many!) questions were answered fully and respectfully, and I am thrilled with the results. Highly recommend.
— Jennifer Wilson
T347980
Review left 9 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google. We are very pleased to hear that you have had such a positive experience during your Invisalign Treatment with Dr John Alesbrook. We will be sure to share your comments with him and the entire team.
With kind regards,
The SDP Team
A first class service
I cannot recommend this practice highly enough, they provide a first class service with a friendly atmosphere. They have saved me many times.
— Anonymous
Verified review (2329861)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you very much for sharing that you would recommend us to friends and family, this is how we know that we're doing well and it means so much to us.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Everyone was kind, sympathetic
From entering the clinic to leaving the clinic, everyone was kind, sympathetic and helpful with regard to my yearly check up. It all went smoothly and I left smiling. Thank you very much.
— Anonymous
Verified review (2328851)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
It's great to hear that your recent experience with us has left you smiling! We will be sure to share your kind comments with the entire team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Emergency filling
What a fantastic dental practice....a warm welcome from Emma in reception....and from Lotti.....I was booked in for a routine checkup but needed a filling....John switched my cleaning and did my filling there and then.....amazing stuff.... thank you.
— Andrew R
Verified review (2328631)
Review left 10 months ago
This review was collected via online systems.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review, we really appreciate it. It's wonderful to hear that our team have helped make your visit such a positive experience. We will be sure to share your comments with Emma, Loti and John.
With kind regards,
The SDP Team
Overall, how was your experience of our service?
Very good
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes
Review from Google
Thank you so much for sorting out my infected wisdom tooth at very short notice. Very professional and friendly, as always.
Highly recommend John and all the team.
— Cathryn Brammah
T345100
Review left 10 months ago
This review complies with Google's policies.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us a review on Google, we really appreciate it. We are very pleased to hear that your dental issue has been resolved quickly, and that you would recommend us to friends and family. We will be sure to share your lovely comments with John and the entire team.
With kind regards,
The SDP Team
Sandygate Dental Practice
I lost a filling after 1 1/2 years and needed to have it redone
— Anonymous
Verified review (2325841)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Sandygate Dental Practice
Thank you for taking the time to leave us feedback, we will be sure to share your comments with your clinician and the team.
With kind regards,
The SDP Team
Overall, how was your experience of Sandygate Dental Practice?
Did everyone you met at the practice make you feel welcome and comfortable?
Yes
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Did you understand everything your clincian explained to you about your examination and/or treatment?
Yes