After an incredibly traumatic experience at a different surgery a few years ago, I had developed quite a significant fear and would avoid going at all costs. Fast forward to a few weeks ago when I thought I really must make an appointment as it was 6 years since I’d last had a check up so phoned Chapel Street as they are now my local surgery. The staff couldn’t have been any nicer, it was the best experience it could have possibly been. David was absolutely lovely and really allayed my fears. I wouldn’t hesitate to recommend them. I will definitely be going back.
Today I’ve been to see Flick for a hygienist appointment. Again, a really lovely lady (and Nancy the nurse). Both immediately put me at ease. In fact, that was probably the best hygienist experience I’ve ever had.
Thank you 😊
— Jue Williams
T305475
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Excellent care given. Everyone very friendly and helpful
— Chris Taylor
T305480
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Great team and great service too!
— Paul Shepherd
T305488
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Careful considerate and take time to give you details of procedures . Very friendly all the staff
— Pam Griffiths
T305489
Review left 1 year ago
This review complies with Google's policies.
Brilliant
Just brilliant.
— Shirley P
Verified review (2132753)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Chapel Street Dental and Implant Centre?
Hygienist appointment
The staff were friendly and made me feel at ease. My appointment with the hygienist was explained and carried out with consideration in such a pleasant atmosphere. Thank you.
— Anonymous
Verified review (2132567)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Chapel Street Dental and Implant Centre?
Review from Google
Friendly and helpful staff
— Nigel French
T305491
Review left 1 year ago
This review complies with Google's policies.
Very good hygienist
Excellent friendly staff & Hygienist is very good.
— Kim A
Verified review (2129567)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Excellent
Friendly, difficult but painless, excellent, I'll try not to come again (got a new toothbrush).
— David O
Verified review (2126694)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Chapel Street Dental and Implant Centre?
Very good
Very good all round experience.
— Anonymous
Verified review (2125789)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Perfect
Perfect, thorough, patient and very understanding. Thank you so much.
— Angela R
Verified review (2125014)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Can't fault it in any way
My appointment was very efficient, Gemma did a very good examination, can't fault it in any way, booked in for my treatment now.
— Ken J
Verified review (2124900)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Chapel Street Dental and Implant Centre?
Review from Google
Highly recommended dentists. Very professional and always helpful.
— Amo Johal
T305478
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Friendly, reliable, reasonable and a pleasure to deal with. Always go the extra mile !
— BERNADETTE MADDOCKS
T305492
Review left 1 year ago
This review complies with Google's policies.
Thank you so much
Sarah was brilliant, have enjoyed my first meal in a month, thank you so much and for your tip on adhesive.
— Carol F
Verified review (2123154)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Thorough treatment
Kind, efficient and thorough treatment - excellent as ever!
— Mac M
Verified review (2122839)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Chapel Street Dental and Implant Centre?
Looked after very well
I've always been looked after very well.
Shame they are going Private.
— Peter J
Verified review (2122512)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Everyone was lovely
I’m a very nervous patient but everyone was lovely and kept me calm. Thank you.
— Colette C
Verified review (2121770)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Chapel Street Dental and Implant Centre?
Review from Google
Having had issues at my NHS dentist I contacted this practice desperate for help. I was triageged over the telephone and booked in to see a real dentist rather than a dental therapist within a few hours. I was numbed drilled and filled and put on antibiotics within a few hours. The staff were professional courteous and thorough. The dentist who saw me, a David Gardener I cannot speak highly enough of. He had a great attitude and personable manner and put me at ease quickly. I guess this is yet another example of you get what you pay for, meaning private versus NHS. I hate to knock the NHS but my experience this week has been terrible. The cost of treatment was not as different as I anticipated and I will definitely be going private in future. Thank you very much to all involved at Chapel Street dentist today. Credit where credit is due.
— David Clemmett
T305493
Review left 1 year ago
This review complies with Google's policies.
Excellent service
The level of service is excellent.
— Anonymous
Verified review (2121426)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Chapel Street Dental and Implant Centre?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
