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Chapel Street Dental and Implant Centre

16 Chapel Street, Wem, Shrewsbury, SY4 5ER

Excellent rating from 1081 reviews

5 out of 5 stars

+ 243 reviews from Google 1348 total reviews

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Latest Reviews by Working Feedback

Advice re broken tooth and scale and polish

5 out of 5 stars
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Welcoming and friendly and my opinion of the broken tooth enquired into.
Clear advice re options and no pressure.
Gentle and thorough cleaning of my very stained teeth. Felt looked after.

— Gwyneth P

Verified review (1670165) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. We look forward to seeing you next time. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle, kind, quick and efficient.

5 out of 5 stars
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Very good with nervous patients. Everything explained.

— Barbara E

Verified review (1669662) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Had a great check up and very helpful if I have had a few issues with my teeth and thank you for all of your help.

— Anonymous

Verified review (1669647) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Trip to see the hygienist

5 out of 5 stars
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The hygienist made me feel very welcome and put me at ease throughout the whole appointment, I was kept informed at all times during the treatment as to what was going on.

— Anonymous

Verified review (1668597) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cracked tooth and had to be filled which is great now

5 out of 5 stars
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Elaina was very professional and really understanding.

— Barry M

Verified review (1668523) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words which will be passed on to Elana. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class treatment

5 out of 5 stars
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What a wonderful team - with the star Gemma leading the way. From being terrified of visiting the dentist before joining the patient list at chapel street, I now have complete confidence in the treatment I receive here. The kind, caring manner of the staff put me at ease and I hope I never have to go anywhere else again!

— Anonymous

Verified review (1667978) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. We really appreciate the constructive feedback too and will discuss this at our next team meeting. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Looked after so well

5 out of 5 stars
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No one likes going to the dentist but I am so grateful to Sarah for sorting me out as I was in agony. I was looked after so well by the team to make me feel comfortable. I recommend Chapel Street Dental to all my friends. Thank you.

— Adriana M

Verified review (1666346) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words about Sarah. I will pass on your message. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Once again excellent service from the team. Referral from dentist to hygienist and seen same week. Both clinicians spent time with me and delivered their treatments in a caring and relaxed manner. First time having a hygienist appointment so I wasn’t totally sure what to expect - it was thorough and again delivered in a patient-centred manner, no discomfort and nothing to worry about. Really helpful advice was given and a great service by the whole team.

— Neil R

Verified review (1666064) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. I will pass them on to the team. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle and caring

5 out of 5 stars
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Don’t think anyone likes going to the dentist however Gemma and all the hygienists I have experienced are friendly, and gentle and caring so don’t be frightened as they’ll look after you.

— Sarah L

Verified review (1665319) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Hello Sarah, Thank you very much for your kind words. We look forward to seeing you at your next appointment. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best people in the business

5 out of 5 stars
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Thorough, informative and the best people in the business!

— Anonymous

Verified review (1665236) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. We really appreciate your review. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Replacement filling

5 out of 5 stars
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Sarah was very professional and I felt completely at ease and in safe hands. A great job, very happy thank you.

— Anonymous

Verified review (1664863) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. We really appreciate your review and will pass your message on to Sarah. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Session with hygienist

5 out of 5 stars
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I was not looking forward to the session as I had a problem with the water spraying at my previous session, but, I’m sorry I have forgotten her name, the hygienist had made a note and asked if I would prefer her not to use the water.
I found that really considerate and it was much appreciated.

— Lynn G

Verified review (1664796) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your kind words. We are pleased that everything went well. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very comfortable and effective

5 out of 5 stars
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Excellent and very professional treatment. I was kept fully informed at all stages of the process. The sequence and cost of the treatment were made clear from the start. The final result was a very comfortable and effective implant.

— Anonymous

Verified review (1663182) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your great review. We really appreciate you taking the time to give us feedback. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

5 out of 5 stars
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Very friendly and professional service.

— Anonymous

Verified review (1663113) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Chapel Street Dental and Implant Centre

3 out of 5 stars
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It was routine and fine.

— Hilary S

Verified review (1663077) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your review. We really appreciate you taking the time to give us feedback and would be very happy to discuss this further with you. Best wishes, Nicky
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Very strange tooth!

5 out of 5 stars
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I recently visited for a dental appointment with Sarah. I am so pleased that I have been able to build a relationship with her. She knows I am nervous about injections/treatment and has successfully built up my confidence so that she has successfully dealt with a unique tooth.

— Anonymous

Verified review (1663062) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your review and kind words. We really appreciate you taking the time to give us feedback and will discuss your comments at our next team meeting. Best wishes, Nicky
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as always

5 out of 5 stars
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Good service in a nice and clean area.

— Sheila D

Verified review (1663057) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing Service

5 out of 5 stars
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Incredibly fast reaction to, what was for me, and emergency situation. From phone call to leaving Sarah’s care was 45mins!

— Emma T

Verified review (1662693) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and efficient service

5 out of 5 stars
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Rang first thing in the morning left a message about my problem, by 10.30ish had a call back got asked a few questions as to my problem and got offered an appointment for 12.30 same day, got seen to right away, ended up getting a small filling to solve my problem, a good experience.

— Anonymous

Verified review (1662651) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chapel Street Dental and Implant Centre

Thank you very much for your review and kind words. Best wishes, Nicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Everything went very well. Ilana (sp?) and her assistant were very courteous and professional with a relaxed and charming manner.

— Timothy H

Verified review (1662611) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient